Contact CloudMall

Contact CloudMall Support

Published by on 2023-11-23

About: Over 2 million shoppers are using the CloudMall Price Compare app. CloudMall
gives you Lowest Price from Online Shopping Sites like Amazon, Aliexpress,
Walmart, and Ebay all in one place, with over 1,000,000+ super-hot products and
1,000 daily new arrivals! Check out our amazing deals on high-quality women’s
& men's clothing, bags, shoes, accessories, jewelry, home decor, baby kids &
mom, electronics, sporting goods, beauty .



How to Contact CloudMall Customer Service/Support

CloudMall Contact Information

Listed below are our top recommendations on how to get in contact with CloudMall. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact CloudMall. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



Verified email  

Contact e-Mail: [email protected]


100% Contact Match

Developer: CloudMall

E-Mail: [email protected]

Website: Visit CloudMall Website

94.74% Contact Match

Developer: NTT Groups

E-Mail: [email protected]

Website: Visit NTT Groups Website





Privacy & Terms:

https://www.facebook.com/CloudmallApp/

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Reported Issues: 77 Comments

4.0 out of 5

By Rekha

1 year ago

Hello sir i am invest 40000 please my money is frozen sir please my money is refund sir please please i am middle class family please help me sir

By S.Padmavathi

1 year ago

Hai also for the past two days that particular telegram msg no reply. Please reply and help me to get over from this problem and repay my amount

By S.Padmavathi

1 year ago

Hai .... please help me anyone that I have deposited around 3.5 lakhs and in telegram one person is guided me to work and assign the orders so that I have completed the orders by depositing my money and I have taken it from my friends also but now they are telling that you still have to complete the orders....but task is completed like 5/5 completed again they have assigned me for work it's again 6 items included.By very difficult i complete all my task but even though while apply for withdrawal asked for deposit of rs.122lakhsfor bank verfication. I went to my bank asked manager his answer was shocking for us . I cannot deposit am from middle class I don't have that much money please refund my actual money what I have invested in cloud... please help me for this please.

By Pallavi T M Pallavi

1 year ago

Hai .... please help me anyone that I have deposited around 90k and in telegram one person is guided me to work and assign the orders so that I have completed the orders by depositing my money and I have taken it from my friends also but now they are telling that you still have to complete the orders....but task is completed like 5/5 completed again they have assigned me for work it's again 6 items included I cannot deposit am from middle class I don't have that much money please refund my actual money what I have invested in cloud... please help me for this please

By Gladys

1 year ago

I made an order since 6 Apt till now, I haven’t received it, I have written a report yet no reply.please re send my order to 14005 S Budlong Ave Gardena, Apt B2.Los Angeles CA. Order No is 20920453. Please resend or refund my money. Reply ASAP.

By Syedirfan ul hasanat

2 years ago

Today I received two pairs of my ordered black boots which are undersized (42 and 39)Shoes r not fitting on my feet Please send sizes 44

By Teresa Corbin

2 years ago

A order was placed that needs to be removed, canceled asap

By narome dolne

2 years ago

I order since September I haven't received my order yet

By Caryn Miller

2 years ago

I have big problems with this company because I have been ordered from CloudMall and I ordered 4 items and my Bank Card will not go to processing to get through & been doing 3 or 4 times and said that try use different Cards but I have had plenty money in my Bank Card.... I was soo pissed off & very soo angry as hell. What the fuck going on now ??.... Thank you

By Rosette

2 years ago

I order 3 items from Cloud mall ,when i track it, it was rerurn. Pleaee can you refund my money. I hsve leave countless messages, no reply

By Mrs Faith

2 years ago

I ordered a lot of clothes on the 16th of march 2021 one is yet to come, when i check is always your package is on the way, since march we are now in July, this is unbelievable, please reply to my email so i can send you my order number i need the dress or my money.

By Penelope

2 years ago

I ordered 2 lots of shopping amounting to over £100 in March and I have not received anything other than 2 wrong coloured pairs of sneakers that looked like they had been worn before. Nothing has been said about the rest of my order since March. All my attempts to communicate have not been reciprocated. For goodness' sake let's find out how to stop these people from scamming other innocent customers!

By Maryam Moazamigoudarezi

2 years ago

My order number 9626358 being canceled but I haven't received my money back .I need to know and have my money back .

By Tiana Dickerson

2 years ago

I placed my order on 6/1/2021 and received an email telling this was my tracking number but it was fake. You guys say you shipped the items but no tracking information yea right. Yall took my money but haven't sent my stuff. It doesn't take months to do that either, I want my money back now.

By Armin

2 years ago

I ordered and received items, but every item that I ordered were thigh and different size with chart size. I emailed them about this issue but I didn't receive any response or solution of them. Their customer service is horrible and rubbish.

By Mildred Calixte

2 years ago

I have yet to receive an order placed in April. Crooked company!!!!!!I've sent tons of E-mails and have received lies about my order being shipped, but no tracking number sent.

By Teresa de Jesus Sánchez Núñez

2 years ago

HICE UN PEDIDO EL 9 DE MAYO DE 2021. HE ENVIADO MUCHÍSIMOS CORREOS DONDE ESTOY PIDIENDO ME INFORMEN CUANDO LLEGA Y NO OBTENGO NINGUNA RESPUESTA. NO SÉ QUE HACER, SI ALGUIEN PUDIERA AYUDARME. NOOOO RECOMIENDO CLOUD MALL, NO DEJEN QUE LOS ENGAÑEN.

By Duped

2 years ago

Should have researched before I ordered. May 6 debited from Bank. Still no order.🤷🏽‍♀️ Went to Customer Service link they sent me to a PAY $5.00 problem solving site. Will be posting on Facebook don't buy from this site as it is a scam!!!

By rosezanna Mackenzie

2 years ago

waiting for my order money taken out still nothing .

By Patricia Ann King

2 years ago

I haven't receive my order

By Patience Areghan

2 years ago

I order stuff worth &1166.84 for the past two months now. Still haven’t received my stuff yet and I emailed the company no respond. Please I want my money refunded back...

By Demitrice Geffrard

2 years ago

March I ordered item from Cloud Mall haven't heard anything from them at all haven't got my product I just want y'all to refund my money

By Rebecca c

2 years ago

7389354 thats what i ordered and got all white sneakers im not happy and want my refund sent too my new card asap

By Melanie Wilkinson

3 years ago

Can you tell me where my order is I placed it on the 1st of April it says its in transit but its been saying that for last 2 weeks

By Linda Toussaint

3 years ago

It's been one month and 5 days since I've ordered , till this day I haven't received my items. I want a refund the situation is frustrated. Why should I be stressing my self on top of my money, we are putting money in your pocket , and this is how customer are being treated with no respect. KEEP YOUR SHIT I WANT MY MONEY BACK.

By Rose Brini

3 years ago

I ordered something, I never received anything, order was posted April 1th

By Bagaaya annet

3 years ago

Plz cloudmall u cant chiose to be scammers . I ordered with u but its now amonth all u do is to keep extending delivery dates till when am i going to wait. This is disgusting can u refund my money plz and stay in peace??

By Bhowmatie Persaud

3 years ago

I ordered 4 items on the 23 01 2021 still no received my package went will I receive Persaud them

By Laineyfrancis

3 years ago

I have been emailing you every day for a week because I still haven’t received my order you have taken the money but not sent the goods and it’s been 3 months

By Manjola Shabani

3 years ago

On 4/6/21 I ordered a woman sportwear by mistake and on the same day I emailed you to cancel my order if possible,but I haven't heard anything yet from you. Look forward to hear from you as soon as possible. Best wishes

By Maryann

3 years ago

I am highly disappointed I ordered something to see if this website was a joke I knew it was

By Yodit

3 years ago

I ordered 5 items on 05/03/2021 still i didn't receive it.no telephone number to contact them and the never reply to my Email

By Elizabeth Taveras

3 years ago

Hello, good afternoon I’m concerned about my order I ordered it February 26th 2021 and I still haven’t received it if it takes any longer I would like a refund this is unacceptable it’s been two months the website keeps changing the delivery date it says April to may and I need my clothes before May and if not I would like a refund , I will never be buying here again.😡

By Naromie badeau

3 years ago

Order number 6311520 made an order February 26 found out it never came look up review and seem the app is all a scam

By Samuel

3 years ago

They are scammers , they just scamming innocent people. Everything about them is fake , tracking number never tracks a shit . No contact number , their Facebook message has automated message . How can legit online store don’t have a phone for urgent issues . They never reply to emails .

By Rita john

3 years ago

Mail order number 7142492 I make this order under on 1st of April so I wrote you people to know where my order is coming please I need your reply

By Maggi vasquez

3 years ago

Quiero mi dinero hice un pedido y van 1 mes y aun no resivo nada quiero mi dinero oh mi producto. Al pareecer es una estafa son unos ladrones quiero mi dinero ladrones oh voy a demansar esta compañia

By Miss K M Lowing

3 years ago

I've ordered from cloud mall on the 3/3/21 my parcel has been in transit for nearly 2 weeks now ive emailed them asking wots going on with my delivery but no reply definitely will not be ordering from these again very disappointed 😞

By Logini

3 years ago

Hi I got my product But too small need to refund or exchange my order number 6420670 need address to send back Send email again and again no reply really upset 😪😪

By Adetayo Olufemi

3 years ago

I order stuffs worth $800 and I couldn't understand why I was asked to send my driver license and my credit card number please quick respond

By Maria UShca

3 years ago

Asta cuando va llegar mi pedido yo ordene el 10 de enero pero ni asta ahora no a llegado

By Stella paschal

3 years ago

I haven't receive my orders after two months of ordering. I have emailed them three times no reply, please I need my orders or refund me my money.

By Martina perez

3 years ago

Dónde está mi orden si no quiero mi dinero para tras ya casi 3 meses y nada que recibo por muy legos que esté por eso ay aviones para mandar los pedidos miro puros comentarios muy negativos de esa página desgraciadamente nomás ordene pero si quiero mi dinero devuelto ok

By Winnie L Rose

3 years ago

Yes I placed and order on 2/18/21 and have not gotten a tracking order yet it has almost been a month but you'll sure don't hesitate to take the money out of my account I need for you'll to send me a tracking number or have my order#6183393 even shipped yet. After reading all the reviews look like you'll are scamming people out of their money no contact number or nothing either send my order or refund my money back to my account or I will have you'll investigated I ordered 3 wigs and haven't heard nothing WTH is going on and were are you'll located.

By Viviana

3 years ago

Que paso con mi pedido voy tener que de mandar esa compañía

By Theresia F

3 years ago

I made an order on the 3/3/2021 they told me my order was confirmed. The next day I received an email to call my bank and asked for verification six digit or sap my identification and bank card and sent I called my bank they did trust neither did I so I wrote you guys to cancel my order But when I check my account you guys have taken money without even any order being processed. Is either u process my orders without me sending any digits since u have cut the money from my account or you refund my money please. I just wished I had read the reviews on your side before making this order. You guys don’t even have a contact number, this is bad. Please get back to me as soon as my message is read my order number is 6433957

By Janice B

3 years ago

I want to know, if I have a tracking number but my order is not showing up. What is the Problem .

By Loredana Badarica

3 years ago

Hi I ordered couple items and made a payment but not received any confirmation for 2 of the items just want to know whats going on????

By Elva Fontanilla

3 years ago

Mi pedido nunca llegó y ni a donde reclamar nada, esto párese como si fuera pura estafa

By S Milo

3 years ago

I ordered an eyeshadow pallet and money was taken out from my account for the pallet and yet still it shows pending..please i need my money to to go back on my accounts..i don't need the order anymore

By Valentina. Iancu

3 years ago

I cannot pay with the credit card Pls please a nr where we can coll you! Thx! Frustration!!!

By Elizabeth Danquah

3 years ago

l ordered some dresses on your site and the money has taken from my account £28.52 but the name comes out Sandglass technology are u the same company

By Irmagarcia

3 years ago

Quiero saber Qué pasó. con mis pedidos Sino quiero mi dinero ponen una fecha y luego ponen otra eso noestavien

By hellen semanda

3 years ago

I have paid through pay pal and the money has been taken for the dress but its still telling me payment pending whats the meaning of that

By Shirley Cunningham

3 years ago

I never got i

By Josephine Githua

3 years ago

These is starting to look like a scam. Now the damn website won't load. I can no longer track my month old order. @facebook why do these people advertise eith you if they are not legit?

By Alfie Hicks

3 years ago

Hello! I ordered two items a few months ago! Can you send me an email regarding my order? Thanks! Have a wonderful night!

By Zunilda F Roque

3 years ago

por favor hice un pedido el 19 de enero y todavía, nada,y por los comentarios que he visto ni me va ha llegar, todo es una estafa 😡

By Florida Smith

3 years ago

I am trying to see when and if my order will be delivered. Too many bad reviews

By Debra Pickens

3 years ago

I put in some orders with cloud mall & some i got back . But it's still 2 order i haven't received yet. . You can't text them & can't talk to them . My orders is one month old . I'm so tried trying to get on my web trying to reach these people and no answer yet .

By Cora chambers

3 years ago

I am suing you scamming ppls taking ppls money and not responding 2 us......you hv all thm fake phone numbers up..neither works fake emails..I will get u i worked for d law n im turning it ova 2 thm..

By Bukola Esther

3 years ago

I bought 3 clothes from cloudmall over 1month untill now i never see money i never see cloth this is very bad 👎 u people are using tricks to obtain money from American government is going to intevain in to this fraud less internet business if u can provide clothes send my money back this week if not u will see bug problems

By Mawata Kamara

3 years ago

I order my product in August and I have not seen it yet, please if I can't get it then refund my money please... I will never order anything from you guys again if I don't get my product..

By Camille Johnson

3 years ago

Where is my order ? I order 3 stuff and evertime I go on my account they keep changing the dates that my order supposed to to be delivered why is google or anyone letting these scammers get away with people money what a shame you cannot trust cloudmall it seems I need my merchandise it time I it should be delivered it time please I need my stuff you scammers at cloud mall.

By Carlos a de leon

3 years ago

l have this orden # 5462442 and orden # 5462133 and Idont have kwont about this ordens,I want answer me,thank you

By Margaret lindsey

3 years ago

Yes I received my order on yesterday but I am not pleased at all they are too small and not satisfied at all I would like a full refund please I received them on November 30 2020 and requesting refund of December 1 2020

By Robert Boldiszar

3 years ago

Hi I have a problem with my order I don’t know the date order My order number is:5476120 Please call me urgently Thanks for your attention I just order slippers for lady at 1:00 pm Call: +44 7308 996835

By Kasembe Annie Muadi

3 years ago

I have 2 items in my cart but it doesn't let me make a payment because I don't have PayPal. Can I use my cash up card?

By Sanequah Hayward

3 years ago

I just said order from cloudmall am I going to get my items at my mailing address this is s a n e q u a h Hayward

By Sarah matthews

3 years ago

I would like to know went my order is going to be shipping out all of my order please let me know thank you sarah Matthews nov21 2020

By Joanne blakely

3 years ago

I never got my curtins yet I would like to know when I will get them ? If not then put my money back in my account

By Adenike Jones

3 years ago

My name is AdenikeJones,I ordered some products in September up till now I haven't gotten them. They keep telling is on the way,they told me it has been delivered up till now I haven't gotten my products There are some other products I ordered too,they were not delivered to me and my money was not returned into my card. Please reply me as soon as possible.

By Veronica Alvarez

3 years ago

Hello my name is veronica alvarez and i order some stuff in sept 5 and it was aa card slot wallet flip case for lg stylo 4 and 2 computer and ai give them the tracking number and the order number to the ups and fedex and they said they do not have anything i am very but very upset because i haven't recieve anything at my door

By Veronica Alvarez

3 years ago

I order phone wallet case and 2 computer and they never send them supposedly today and the phone wallet case past week

By conetka


You get maybe 50% of what you order.

Amazing, you can buy a bunch of stuff on this site, really cool stuff, but you only end up with about 50% of it. The rest of it never reaches your house. So don’t get your hopes up if you order something, odds are you’re not gonna get it. And then, when you try to get a refund, they make you jump through rings of fire to prove that you did not receive the item. It’s the worst customer service you can possibly imagine. I argued with them for half a year to get a refund of $26. Also, their site is not very navigation friendly. I cannot figure out how to delete my credit card from their site, which kind of scares me a little. I wished I would’ve never bought anything from the site. Oh yeah-Their stuff is a lot more expensive than Aliexpress!!!!



By mema the first


Shoes

Hi my name is Kune Montowski, last year before Christmas and I ordered 4 pairs of sandles I. Different colors as I am disabled and they were perfect. I’m sorry but they were never delivered to me. I have to say that I love your products but I cannot order from you because I have writ-with Ten. To you every chance I have had. Please send me my order so I can walk and show how pretty the are. I have tried again to ask for my order to be sent. I would appreciate it so I can restore my faith that you stand behind your products and delivery of those products. Please , I would like to hear from your company that they will honor my sandals. Sincerely June



By vapeickie


Still Nothing!!!!!!!!!!!

Still nothing I ordered January 8 and now on the site it shows that I did not order anything I haven’t received one of my orders which I purchased several I can’t get anyone to give me a tracking number or anything at all for that matter do not buy from this site watch your money because you won’t get what you paid for and what you did pay for it still nothing!!!! I would like everybody to call their attorney general and turn them in also the Better Business Bureau thank you!!!!!!




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Why should I report an Issue with CloudMall?

  1. Pulling issues faced by users like you is a good way to draw attention of CloudMall to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
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  4. If you are a CloudMall customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using CloudMall.


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