BW pushTAN app not working? crashes or has problems?

BW pushTAN Status

Last Updated on 2024-07-23 by Star Finanz GmbH

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3 User reports:
App has problems

User reports 3

⚠️ Most reported problems ⚠️

33.3%

Not working

33.3%

Payments

33.3%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of BW pushTAN Problems 😠👌🔥

- The app has issues with password input and validation.

- One reviewer was unable to properly enter their 20-character password due to delays caused by the app's validation process.

- The login button was grayed out and did not respond when the user attempted to enter their password.

- The app deleted some of the user's entered characters, resulting in incorrect password input.

Have a Problem with BW pushTAN für iPhone und iPad? Report Issue

Common BW pushTAN Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot BW pushTAN app on iOS and Android devices. Solve all BW pushTAN app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

BW pushTAN iPhone Issues and Solutions

BW pushTAN iOS app crashes, not working, errors
BW pushTAN iOS app network issues
BW pushTAN on iOS has black/white screen

BW pushTAN Android App Issues and Solutions

BW pushTAN has errors/crashing/not working
BW pushTAN server network connectivity issues
BW pushTAN has black screen

BW pushTAN iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever BW pushTAN app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix BW pushTAN app crashes or not working on Iphone (iOS):

Close and restart the BW pushTAN app on iPhone
Update BW pushTAN app to the Latest Version for iOS
Uninstall and reinstall BW pushTAN iPhone app
Update your iPhone to the latest iOS version

Fix BW pushTAN on iPhone unable to connect to server/internet connection issues::

To resolve BW pushTAN network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix BW pushTAN black/white screen (blank screen) on iPhone:

Follow the BW pushTAN iOS app troubleshooting guide Here →

BW pushTAN Android App Issues and Solutions

Fix BW pushTAN not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent BW pushTAN app issues:

Force Stop the BW pushTAN App
1. On android, goto "Settings" » click BW pushTAN app. » click "Force Stop".

Update BW pushTAN to the latest version on PlayStore

Clear BW pushTAN App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "BW pushTAN app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch BW pushTAN.

Fix BW pushTAN unable to contact server/ BW pushTAN internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click BW pushTAN » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got BW pushTAN » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch BW pushTAN on android.

Solve BW pushTAN black/white screens issue on Android:

Follow the BW pushTAN android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Star Finanz GmbH, developers of BW pushTAN.

About this app

Einfach, sicher und mobil: mit der kostenlosen pushTAN-App bleiben Sie flexibel – ohne Zusatzgerät und deshalb ideal für mobiles Banking per iPhone, iPad und Computer. • Nutzbar für alle freigabepflichtigen Geschäftsvorfälle: Überweisungen, Daueraufträge, Lastschriften u. v. m. • Der Datentransfer zwischen Ihrem iPhone bzw. • Ist Ihr iPhone bzw. iPad jailbroken, so ist BW-pushTAN darauf nicht lauffähig. Die uns wichtigen hohen Sicherheitsstandards für das Mobile-Banking können auf manipulierten Endgeräten nicht gewährleistet werden. • BW-pushTAN können Sie kostenlos herunterladen, aber die Nutzung kann Kosten verursachen. Durch den Download und/oder die Verwendung dieser App erkennen Sie die Bedingungen des Endbenutzer-Lizenzvertrages unseres Entwicklungspartners, der Star Finanz GmbH, uneingeschränkt an. Ihre BW-Bank weiß, ob und in welcher Höhe diese ggf. an Sie weitergereicht werden. Den Schutz Ihrer Daten nehmen wir ernst. Er ist geregelt in der Datenschutzrichtlinie. Unsere Banking-App BW-Mobilbanking ist kostenlos hier im App Store erhältlich.