MetaMask - Blockchain Wallet Reviews

MetaMask - Blockchain Wallet Reviews

Published by on 2024-10-21

🏷️ About: MetaMask is a mobile app that helps users connect to the decentralized web, a new internet. It is a trusted app used by millions of people worldwide, and its mission is to make the decentralized web accessible to everyone. The app is both a wallet and a browser, allowing users to buy, send, spend, and exchange their digital assets. With MetaMask, users can securely log into websites to trade assets, lend, borrow, play games, publish content, buy rare digital art, and more. The app ensures that users' keys and assets always stay in their control.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
38.4%

😎👌🔥 Positive experience
33.9%

🙄💅🫥 Neutral
27.8%

~ from Justuseapp.com NLP analysis of 59,417 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Easy to use

- Can connect to Ledger X

- Can track where money was sent from DeFi Wallet

- Can see the MetaMask wallet that money was sent to



Read 36 Customer Service Reviews 👿🤬😡😠💢😤

4.7 out of 5

Could Do Better

2022-05-22

Charges insane gas prices , forces you to spend eth for every transaction, swap/conversion, and transfers to other wallet. Does not let you use any other crypto to pay/cover gas fees, as if they can’t convert it, basically if your not using eth for this wallet it’s not worth putting any other crypto in it you’ll be forced to buy eth just to send your crypto to another wallet on top of the transfer fee of your crypt.

Developer claims gas fee out of their hands, well why keep catering to a crypto with high gas/transaction fees , if u want good feed back cater to people that use multiple networks ,ie Algorand ,Solana,XLM some of the cheapest and fastest transacting cryptos , as I mentioned b4 let people use crypto of their choice to pay transaction fees or give them more options than just Eth for everything .it would be good for both developers/consumers and it willPromote growth throughout blockchains as not everyone wants to use Eth especially in the crypto community Knowing that people want to hodl and are prepping for eth 2.0, just look at coinbase 3Prominent apps , though problems of their own they still allow you to convert and as simple as that the entire fee structure cheapens for the user and u dnt get low ratings because everyone Complaining about gas fees.

Metamask is confusing

2022-06-23

I lost my money with no ability to recover using meta-mask.
As such, these morons have found a way to completely ruin the whole point of block chain. I mean, if I can track where my money was sent from my DeFi Wallet, but meta-mask simply loses it on their end, with no ability to recover the wallet, then that basically just ruins the whole concept of Blockchain. The DeFi Wallet is amazing. I can track exactly where I sent my crypto to. I can see the meta-mask that I sent it to. When I open the meta-mask and type the address in, it says that wallets never existed. But it very much did.
I sent VEchain to my this app, and the transaction was completed, but when I turned off MetaMask and re-opened MetaMask a different wallet opened up and I have no access to the prior wallet. MetaMask looks like it was designed by somebody from Apple, and it is constricted and cryptic. It is hard to tell what you are doing. It doesn’t let you name wallets, so I assume that I had multiple wallets called Account 1. That’s REALLY stupid.
If MetaMask had allowed me to name my wallets, then I wouldn’t have lost my funds, because I could’ve identified which wallet was open. What a crummy wallet. Cirst crypto transfer to a wallet I attempted is lost.

Please fix these issues

2022-07-24

I am doing a lot of transactions on the Fantom and Avalanche network and constantly having transactions not go through, or get stuck for long periods of time. Also MetaMask has frozen many times and I need to turn off my phone to get MetaMask to work again. Today MetaMask froze completely while trying to open it. It stayed on the white screen with only a small orange diamond in the middle for over 2 hours. Turning my phone off and on again many times did not fix it. I finally had to delete MetaMask from my phone, reinstall it, reimport all of the tokens in all of my accounts and add back the 20+ bookmarks that I use. It took me hours to do this. It’s so frustrating. I love MetaMask when it works, but lately it seems to not be working well, more than working well. Please fix this. I’m trying to do this for a living. Thank you.

Do not use this wallet

2022-08-25

2021 Update. IOS!! This wallet is completely garbage. Is unable to detect a transaction sent under my public address. At the time I didn’t have the Binance Smart Chain connected to my this app because is no information about it. After couple of minutes I figured everything out by myself and I added the BSC network to my this app. The this app system accepted the change of the network and the address were I sent my coin is the same. But this crap of wallet is not able to recognize that!! Meanwhile I lost the tokens that I “transferred” to my this app wallet and still waiting for their crappy technical support to get in contact with me. If you watch videos about this app in you tube, THEY’RE NOT ADAPTED FOR a mobile IOS system. Also, this app in IOS is built exclusively for the etherium network, meaning TOO high transaction fees!! My advice is that if you just depend on a IOS cellphone to invest in crypto Trust Wallet is the better option. Is mobile friendly and always is giving the most accurate price value of the coins at real time. Because Binance is user friendly also is real good to use it along with Trust Wallet.

Use any other platform, seriously

2022-09-26

This is the worst platform that exists for crypto. There is no customer support, when you try and use their stupid community support your login info doesn’t work even if you just changed your password, speaking of I’ve had to change my password multiple times because after awhile it just stops working and I know this because I “change” it to the same exact password every time, your coins will just randomly disappear from your wallet and good luck getting ahold of anyone to find out why or how it was possible with no outgoing transactions, you absolutely need your seed phrase because your Face ID will also randomly stop working (hasn’t happened on any other app so far), and if that weren’t enough the fees are also at the tippy top of the market. Use other platforms it isn’t even worth it to hold a small amount of a niche coin on here, it will either disappear or you’ll lose access to it.

Beware of transfer fees! “Gas”

2022-10-27

I give them props on how easy it is to setup and I really like that part but, my goodness the transfer fee is absolutely insane and the worst part it’s fluctuating constantly. They will say it’s not their fault, but it is. I transferred ETH from my back up wallet on a different site and paid $6 to transfer so I could purchase a couple NFTs because it can direct link to OpenSeas, but on this app you have to pay “gas price” which is silly because it’s fluctuates between $30-60 all day. I was going to send $10 and the total if I would’ve sent it was around $65. Like really? Seems like a good and secure platform but if you’re not a big baller crypto guy/gal don’t waste you time and money on it. I realize other crypto’s don’t have that big of a fee but this app was designed to take ETH as your main balance when you sign up. Edit: 1 star now because they said exactly what I thought they’d say. Also if I don’t verify my account in 2 days they delete it and take your balance. 0/10 don’t use

Can’t sync it with desktop version

2022-11-28

MetaMask is so frustrating. Somehow this wallet is so bad that ON THE SAME ACCOUNT your this app on mobile and this app on desktop can have 2 separate balances and look completely different. I know with 100% certainty that I don’t have a phony version of this app installed. And the only supposed “fix” is to use the sync to mobile feature in the settings but this app disabled it because they can’t get it to work. How can anyone consider this a valid mainstream wallet with flaws THIS BAD. I know my account is safe but it’s frustrating when I have to go to my desktop to see the true amount of tokens I own because the mobile app just won’t sync and update my amount. MetaMask is fine if your only using it to store some ether but any other token or account you add will definitely ruin your mobile account and you’ll have to rely on a desktop , making MetaMask useless.

GET IT TOGETHER

2022-12-29

Sent a ticket on a this app issue February 25th and the only response I’ve received is a generic email response stating they have received my information and may take up to 7 days to get a response. Well try 30 days and counting. I’m not sure if they want me to pretend I don’t see that the web browser wallet and my IOS App reflect different information even thought I sign in with the same ID & PW. The web browser reflects my account name, no transactions or transaction amounts; however, my App reflect no account or (Account 1) but reflect all transactions and transaction amounts. How is this even possible with the same ID & PW used to retrieve both? Is it two different accounts or is it the same? And how do I combine if so? Well obviously no one in their tech support is tech savvy enough to answer these questions. If so, I’m pretty sure 7 days would not have turn into 30 days and holding. Like who didn’t test compare that before a release. Hopefully 30 days doesn’t turn into Never. Customer Service has got to do better in keeping customer updated. I mean at this point I don’t know if my ticket still exist.

Transaction Completed Issue

2023-01-30

Great app and wallet, very easy to use and effective, but recently I have encountered issues with the Transaction Completed notification that pops up at the bottom of MetaMask once you submit an order on sites like Uniswap or Pancake Swap. Instead of the notification disappearing, when I re-open MetaMask the notification is stuck at the bottom when I go to the browser so I am unable to use the browser properly as I can not click the screen at the bottom of MetaMask since the notification just stays there. Only way to fix this is uninstalling MetaMask and re-installing which is quite frustrating. And it has happened once again. Five stars if this bug is fixed.

Issues with getting quotes

2023-03-03

I downloaded MetaMask because it was the easiest way for me to get the new Saitama Inu coin. Thankfully, transferring Etherium from another wallet to this one so I could swap it for Saitama went off without any issues. Since then though, I am unable to swap back to Etherium. It comes up with a “quotes not available” message and when I attempt to send my Saitama to another wallet, it doesn’t recognize the Saitama as an option. At the moment, my plan is to hold my coins so it’s not a great need to have this feature at the moment but the fact that I can’t swap my coins or send them to another wallet is frustrating. Please fix this this app and I’ll gladly give 5 stars. Outside of this issue MetaMask has been great and very easy to navigate

New update buggy

2023-04-01

App fails to open through wallet connect, confirming swaps rarely opens any dialogue in app, if you are trying to catch a launch you will need a more reliable wallet until a new update

Update: this app responded offering to try and fix the issue, however I had already imported my wallet to another app and fwiw this is a widespread issue so they are already well aware… a simple fix if you want to keep using this app for a specific nft launch or whatever is the make sure you have your seedphrase and delete MetaMask and data and reinstall and import, will work for the first transaction anyway. Opening in the built in browser increases odds of working greater but still no better than 50% personally. Not trashing this app ofc, and if you are using a desktop you probably won’t have any problems, But on mobile don’t risk it until it’s fixed. Miss one launch on 0 block and you’ll be a sad puppy ask me how I know

Great app but devs need to please fix browser favorites disappearing on iPhone

2023-05-03

Love MetaMask! Use it more than any other app on my phone. For about 2 weeks now though my browser favorites have disappeared and won’t allow me to readd them. Even adding new ones doesn’t show. This is a pretty serious bug because it forces me to keep typing in the address of the DAPP that I want to visit. If I was to make a typo and connect to a dodgy site, all of my funds could be stolen. I’d appreciate it if the devs could address this bug as a matter of urgency. I’m using an iPhone 11 with the latest version of iOS. I’ve googled and this seems to be a common complaint so I know that I’m not an isolated instance. I’ve just updated to the latest this app update this morning and the bug is still there. Thanks devs.

It’s broken

2023-06-03

So after spending 2 hours after having received payment from one of the mining to try and figure out how to get past the “secure your wallet” issue (I almost turned it into a burn wallet) I’d strongly recommend against making the wallet on iOS first. You will end up spending a significant amount of time on the secure your wallet page if you don’t, and it’s a pain and a half to get past it because everything after inputting a password just rapidly scrolls up and only displays a white page, only usable option is the back button. If you’re already past the bug, yeah it’s a nice wallet.

(Original review)Broke unless you setup your wallet on another device and transfer it to iOS… but if you already have mined funds/token/crypto and have started a wallet on iOS first, you’ll end up getting locked into a secure wallet loop. Don’t know why this is a thing, but it’s highly stressful, it also locks MetaMask so you can’t do much with it. Oversight? Feels like a huge one.

Pretty nice..needs darkmode..

2023-07-05

This is a pretty nice wallet and works as expected. Latest update for NFTs is nice as well. Only thing really missing is darkmode. Pls for the love of baby Jesus and my eyes, add darkmode.

Also, don't let the negative reviews of people claiming to lost their coins/money scare you. It's not the apps fault that they don't know what they're doing. Please make sure you fully understand everything about transferring your coins/funds and what network you're on before trying anything.

If you send your coins/funds to the wrong address and/or wrong network, there is absolutely nothing this app or anyone else can do to fix it or help you. Take responsibility for your actions.

Great On Brave browser

2023-08-05

I feel like most people complaining don’t understand how the wallet truly works. If you are new stick to using a centralize finance like crypto app, coinbase , BlockFi and a few others. How can you complain about a network fees from Eth when you can simply change chains to Matic or Avalanche. Also, people complaining about coins disappearing, I’m sure they added liquidity somewhere received some sort of LP tokens, and complained about money disappearing. All you need to do is import the token yourself. I like connecting my Ledger X so found it easy to use. That being said, MetaMask version is pretty terrible though, and hope they update asap.

MetaMask works, you just don’t know how to use it

2023-09-06

this app does exactly what it’s supposed to do. People who are experiencing issues with it are probably not as experienced with how different blockchains work. This application is very complex and it’s not for the beginner crypto user. If you want an application that will hold your hand then get the trust wallet. If you really want a true crypto experience learn about how meta mask works.

Your tokens aren’t lost, you just have to import them with that tokens token address and make sure you have the network set up on your this app.

The only issue I have is when I’m on opensea and I am filtering through a collection it freezes.

Okay so honestly meta mask gud wallet

2023-10-08

So i have been using meta mask itself for about 6 months. The chrome extension works well but i always had trouble using the mobile version. I would have to open and close it multiple times and clear my session to try to even have a chance of it loading. Recently that has all changed. MetaMask runs extremely well now and i have not had any issues since the last update. I did have to re enter my seed phrase because of some data error but i have mine memorized so it wasnt an issue. 5/5 would recommend especially since it has a browser. No KYC. And able to add a ton of custom networks

Don’t Listen to the People Rating 1 Star

2023-11-08

Reading some of the reviews and seeing people give this one star is really lowering my (already quite grim) outlook on humanity, it’s painfully obvious that the majority of people complaining haven’t taken the time to do the most basic research about their problems…I don’t pity this app support staff is all I’m saying. If it weren’t such a magnet for people who would pull shady scams, there would be quite a lucrative business opportunity in creating something kind of third party support offering to help the desperate newbies seeking assistance. Food for thought.

Good program, invest wisely

2023-12-10

If you leave under $100 of ETH coins in your ETH wallet, it may be difficult to get out. I had $300 in an underperforming coin that was “stuck”, it would have cost more in gas fee’s to get it out so it was stuck as some sort of collateral for the system i think… or something… Anyway, they came out with ETH 2.0 and gas fee’s were reduced and i would withdraw to a Centralized Exchange, for a hefty fee, and start trading and using my tokens. I was not impressed to say the least. this app has no control over this, and the situation will likely improve drastically at some point in future. I am optimistic about other systems in development. this app runs best on Chrome Extension which does not currently run on my mobile device. I need to get a new laptop, which is recommended for best functionality between decentralized exchanges. Watch out for gas fee’s! Also there are many this app scammers throughout the dark corners and alleyways of social media internet

Great custom wallet

2024-01-10

Been learning about crypto for 9 months now and feel like an expert lol I really like this app wallet. Once you do your own research about how a wallet like this app works, you will find it easy. Some of the posts on her sounds like people are under the wrong network and that’s why they can’t view there coins. You have to be really careful abs make sure everything is correct. Info can easily be found online. Other than that, this app is a great wallet and also you can only be hacked if you gave your seed phrase or possibly left open a decentralized application like (pancake swap) without disconnecting..

FYI: this app should come out with a hard wallet to connect to its software! 😁

About Time

2024-12-05

Can finally get rid of the Android tablet I bought just for MetaMask. With this release, more than half of the wallets on here is now trash.

FIRST

2024-12-05

First review babbbbyyy

Excellent

2024-12-05

Super easy to set up and navigate! Would highly recommend

Love metamask

2024-12-05

this app is a great experience on my browser and I’m excited to try the mobile. Crypto is the future. Let’s gooo

Finally DeFi on iPhone

2024-12-05

MetaMask is amazing. Finally we have a beautiful iOS native way to access glorious DeFi systems. Now I can yeild farm with yearn-dot-finance and earn massive APY (100-500%) simply by staking my ETH 🥰

This is MetaMask we have all been waiting for in the crypto community. Even if you are not into yeild farming / liquidity mining, MetaMask has an absolutely beautiful interface to use as a ether wallet (or any ERC-20 token for that matter... it supports them ALL) and is the best tool to access any web3 / DeFi system, period. The wallet creation process is very streamlined and informative so new users know the implications of *being responsible for keeping a paper backup (no screenshots people... your photo gallery is not secure) of your recovery phrase*. In crypto, if you don’t own the keys, you don’t own the crypto. So if all of yours assets are on some centralized exchange, say, Binance, then they own it, they control the keys, not you. So if Binance gets hacked, determines that you have violated their terms of use, an executive exit-scams, or their US branch gets shut down by the SEC or FED, your funds are gone.

DeFi solves this entirely; if you can trust yourself to just keep several paper backups of your twelve word recovery phase in safe places, you can free yourself and your assets from the corrupt global centralized finance conglomerates. As a software architect myself, unaffiliated with this app, I give hats off and a huge round of applause to the developers.

And Apple, thank you so much for allowing this, and if you ever ban it, I will boycott you! The world is in dire need, now more than ever, of a new financial system to free them from corrupt, profiteering central banks who print money arbitrarily any time they face a problem. Decentralized Finance is that solution, and inhibiting it’s inevitable success would be a literal crime against humanity.

Do yourself a favor and convert your USD to BTC and ETH, even if you don’t use this app. The run away inflation is coming with the BRR of the money printers, and keeping your money in the bank will lead to massive losses, whereas crypto is entering a bull market that will likely see global shifts away from centralized bloodsucking finance systems and in to Decentralized, Open Source, community-governed systems that compete freely to benefit the user, not the corporations.

Impressive

2024-12-05

MetaMask is an excellent tool and syncs to your web extension. I was really impressed by the defi exchanges and ease of use right on MetaMask . Well done this app team. this is not easy to put together and I can tell this was well thought out before launch. It’s really nice to have this on my phone.

Finally here!

2024-12-05

Been waiting on this for awhile! Super excited to try.

Game Changing

2024-12-05

I can’t integrate just how important MetaMask is! Thank you this app you guys K.A!

Best crypto wallet ever!

2024-12-05

So happy that this app is now on mobile. Best UI on the market and the dapp making Defi more accessible.

This is huge.

2024-12-05

Incredible.

Perfect!

2024-12-05

So happy to have this app on my phone. All the features I’m used to in a beautiful and new form!

MetaMask Mobile rocks!

2024-12-05

This is a fantastic app! I highly recommend it to anyone looking to familiarize themselves with Web3.

Huge tool for crypto

2024-12-05

Thank you guys for getting this made. Excited to have this available in mobile finally!

Finally!

2024-12-05

Finally have my wallet on my phone instead of web browser! Just as easy to use too. Very happy to have access to my ETH on my phone. 💖

Finally!!!

2024-12-05

Thank you for the hard work!!

Metamask Number
2024-04-12

Avail expert help by dialing @ +1(818)-853-6065 MetaMask Wallet Support Phone Number if you’re facing issues in MetaMask Wallet Desktop Support MetaMask Wallet Desktop is business accounting software. Its purpose is to help you manage your customers as well as suppliers and bank accounts efficiently. MetaMask Wallet Desktop is available in three different solutions that are priced differently. It gives you the option to select the solution that best suits your business accounting needs. For any accountant this software is easy to learn as well as easy to use. It has a user-friendly interface..



Is MetaMask Safe? 🤗🙏


Yes. MetaMask - Blockchain Wallet is very safe to use. This is based on our NLP (Natural language processing) analysis of over 59,417 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.7/5 . Justuseapp Safety Score for MetaMask Is 46.9/100.


Is MetaMask Legit? 💯


Yes. MetaMask - Blockchain Wallet is a totally legit app. This conclusion was arrived at by running over 59,417 MetaMask - Blockchain Wallet User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for MetaMask Is 85.3/100..


Is MetaMask - Blockchain Wallet not working? 🚨


MetaMask - Blockchain Wallet works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with MetaMask - Blockchain Wallet? Post a Review




Features

- Wallet and browser: MetaMask is both a wallet and a browser, allowing users to manage their digital assets and browse the decentralized web.

- Buy, send, spend, and exchange digital assets: Users can easily buy, send, spend, and exchange their digital assets using MetaMask.

- Secure login and digital wallet: MetaMask's key vault, secure login, and digital wallet help users manage their digital assets securely.

- Password and key generation: Users can generate passwords and keys on their phone to keep their accounts secure.

- Decentralized web browsing: Users can browse and connect to decentralized web sites securely.

- Control over information sharing: Users can control what information they share with the sites they use and what to keep private.

- Sync with desktop wallet: If users are already using MetaMask on their desktop, the app will sync their existing wallet in seconds.

- Easy setup: For new users, MetaMask provides easy setup to get started with the app.

  Customer Service/Support
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MetaMask

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