Toyota+Alexa Reviews

by Hammettbf

ToyotaAlexa has given me trouble since I got my 2020 tundra limited. Poor connection. Once I am able to get ToyotaAlexa working and connected it will randomly disconnect. Then I’ll have to close down ToyotaAlexa and restart it. This happens daily. So often I’ll avoid using it when I can. Worst vehicle app I have ever used. Toyota please fix this.

by Tampatampatampa

I was really excited to see that my 2019 RAV4 had Alexa but disappointed that it doesn’t work properly. I have everything turned on and followed the instructions to a tee but all it does is sit there after I ask something. I read the other reviews I feel that getting it to work by reloading each time is not very convenient and a little ridiculous. Toyota needs to fix this.

by Doctor Flex

2020 Tacoma. Got ToyotaAlexa connected but couldn’t really get it to work. Granted ToyotaAlexa doesn’t state it is compatible with the Tacoma. This is actually not why I am rating it low. At least with the new infotainment system, if I had ToyotaAlexa installed and not even running, my phone connected via Bluetooth tooth wouldn’t pause the music after 30 seconds or so. I would have to go in and restart the music. If I delete ToyotaAlexa , problem goes away. Install again, problem recurs. This type of bug ticks me off so I will not be reinstalling ToyotaAlexa. Super annoying. Easy enough to work around but lame bug none the less. Maybe I need to wait and see if it gets updated for Tacoma. The Tacoma says it is compatible but ToyotaAlexa itself doesn’t.

by Pbandnv1

Alexa actually works in my 2020 Tacoma but only if I remember to take my phone out of my pocket every time I get in the car, launch ToyotaAlexa , and make sure Entune is running. This is 2020! ToyotaAlexa could easily run in the background and start itself when the phone detects the Toyota Bluetooth connection. If I have to take my phone out of my pocket, I might as well take the extra step and plug it in for carPlay! Basically making making Alexa useless— wireless function was the only advantage Alexa for Toyota has over carPlay, but it is basically worthless at this point. Toyota can and should do better!

by DuncanAnderson11

Ever since I purchased my 2019 Toyota Camry SE, I have had difficulty with Toyota Apps and connected services within my car. The Toyota+Alexa app never worked, even though I’ve tried sitting down for over an hour a couple times now to get it connected. I’ve tried everything including disconnecting a State Farm Bluetooth Beacon completely (which shouldn’t interfere as all other Bluetooth connections work for Toyota). Nothing works. I always end up with the same result - “Not Detected.” I have tried almost every FAQ page, Toyota Owners, anything and I just go in circles. ToyotaAlexa needs major correction

by Peebee_123

Just tried to connect to a one-day-old 2021 Rav4 Prime. Bluetooth connected just fine, and CarPlay works via cable, but I couldn’t get this Alexa app to work whether cable tethered or not. Waste of time. Toyota should eliminate their apps entirely rather than wasting out time with bad apps. I love the new Rav4 though 👍❤️❤️❤️

Update: After more screwing around I finally got it installed and connected but no change to my one-star review. The connection is inconsistent, the mic is intermittent/unstable, ToyotaAlexa only works when the cable is unplugged (killing CarPlay)... so still a bad app, waste of time.

by Slenderman7

I was excited to see an update on my Tundra’s header. And excited to see it was an Alexa update. After correctly attempting to set this up 5+ times — all it has done is made it to where I can no longer use my iPhone to listen to music in my pickup. I’d consider myself very tech savvy and have the Cisco certifications to prove it. So it’s not a user error.

Toyota simply rushed an update which causes users to actually lose features. Really wish I could downgrade.

Besides — most 2019 Tundra owners didn’t even want this update on the Tundra forums. We just want Apple CarPlay support.

by Theresa McClain

I bought a brand new, fully loaded RAV4 Limited, and I was initially excited that I could use Alexa in my vehicle. I am still waiting for my license plates, and I have already given up on the Toyota+Alexa app. It is rare that I am able to use Alexa- usually when I announce her name, nothing happens. When she does respond with “listening...” she does not hear my command. Sometimes...unfortunately infrequently, it works. But so rarely that I have given up on it. For such a quiet hybrid car, you would think Alexa would be a welcome addition - but the frustration is too much. I no longer even try.

by O Lugan

We have a 2020 Toyota Camry Hybrid and connecting is frustrating. Sometimes it works sometimes not. We had to replace our other car and purchased a 2019 used Nissan Rogue. As soon as you get in the Rouge it connects immediately!!! So disappointed with Toyota Alexa. I love my Camry otherwise. We have owned Honda and switched to a Toyota family years ago. But it’s $ had us go to Nissan.

by Barbjean Z

It doesn’t work very well. It keeps dropping I get it set up and then it takes about a half an hour to get it to work it keeps dropping it was a fantastic idea but it’s a dangerous app it says don’t use it while you’re driving well it keeps dropping so you’ll have to try to get back on so you pull off the road almost get hit trying to get it back on. It needs a lot of work it’s a great idea but please get it to work right .

by Ijdjjdjjdjop

Have a 2019 Camry xse, had a Samsung note and this worked easy and never had a problem. Because my car only have car play because it's a 2019 I decided to just switch to iPhone. Literally the only reason. Now this don't work. Guess it don't matter but I always don't want to plug in for car play. I've tried everything...Disappointed to say the least.

by Caliggrrl

I’ve tried everything I can think of to make this stupid app connect to my Toyota. (Yes, the Bluetooth is already paired with the car.) it just won’t work. When I bought the car I was promised that Toyota would be upgrading it to Apple Play. Well, that was a lie and I’m stuck with their crap Entune and now this crap app that doesn’t work.

by Graevon

Title says it all I downloaded and connected my phone to my car but app is stuck on connect my phone all I can say is I’ll never buy another Toyota I love my 2020 Camry except when it comes to Bluetooth or hands free car is completely useless. However being that the dealer I bought it from nor Toyota can tell me anything about how to make any of the features I paid for work it’s a useless product and one of three apps your car asks you to download for all of your features to work. Personally I think they should take the vehicles back unless we can have working features without the need to download tons of non working apps. Honestly it’s borderline fraud being we were sold the cars claiming hands free.

by ErinCit

Entune isn’t supported and has vanished off App Store. Newest update says this is compatible with the Toyota App but so far that’s a big negative. Hasn’t worked in my 2020 Highlander Limited since Entune disappeared. I’ve deleted ToyotaAlexa and reinstalled. Verified my Toyota app was up to date. Car keeps trying to download Entune. Very sad and frustrating. I used hands free Alexa every day. Can use Alexa in car play but it’s not hands free.

by Long Time Toyota Owner

I don’t understand why each time I want to use Alexa Toyota app that I need to open ToyotaAlexa each time I disconnect from the car. It also seems when you switch to a different app while never disconnecting from Bluetooth you have to reopen ToyotaAlexa to reconnect. This is a hassle if you are on long trips and are still driving.

by Abrowntx1

The only, and I mean the only, thing that has disappointed me about my Toyota purchase has been the crappy Entune system. I was able to connect with Alexa for about 30 minutes (hence the second star) then, gone, never to return. It is inexcusable to have such a fine vehicle paired (pun intended) with such a lackluster app. Who ever is responsible for this needs to be sacked now.

by Eadams44

If they ever get ToyotaAlexa to connect without having to restart it every time you start the car it will be great. For now it’s very very frustrating. I love Alexa and so go through the process almost every time I drive but annoyed I am 😡

by Marisp07

I’m not sure exactly where the issue lies; ToyotaAlexa , the connection between ToyotaAlexa and my car or the Alexa app built into the car but all I can say is that it’s very disappointing how poorly ToyotaAlexa/feature works. I can usually get it to play a couple songs before it stops working and I can’t get it to work again.

by MeccaHeccaHineyHo

Correct me if I’m wrong, but as far as I can tell, it will only open maps on your phone rather then on the screen of the car. I don’t want to look at my phone, that defeats the purpose of buying a car with a screen. I’ll stick with using Apple car play until it’s updated. It’s also very limited in what apps will show up.

by RaffyHaddadin

ToyotaAlexa works perfectly in conjunction with the Toyota app in my 2021 Tundra Limited!

Alexa App works perfectly. From my favorite music to remote start, everything works flawlessly. Be sure to connect all your accounts and start enjoying!

Thank you Toyota!

by Garrett Seybert

Just bought a 2020 Tacoma and ToyotaAlexa has only worked about 2% of the time. When I ask Alexa something it just says “thinking” 🤷🏼‍♂️. Like the other review states, sometimes when I reload the apps it’ll work but most of the time it doesn’t. Pretty ironic how much I have to mess with my phone to get this hands free app to work.

by Matthalley

I have a 2020 RAV4 hybrid and as with other reviewers, ToyotaAlexa will not maintain its access to the microphone (as required to use ToyotaAlexa ). The purpose of ToyotaAlexa is defeated when I need to pull off to the road to close/reopen ToyotaAlexa and toggle mic permission off/on until something works. Please, please fix.

Update: Does anyone read these reviews to inform improvements to ToyotaAlexa ?

by Stanhope

Here’s the real test....so many people have written comments of complaint and scored it as unacceptably low...will Toyota take these comments to heart..send them to the tech area and develop a comprehensive fix and issue a corrective update OR now that they’ve gotten our money take a too bad/so sad approach? A regretful 2020 Corolla hatchback owner who also is not getting nearly the gas mileage shown on the window sticker.

by MorningAngelus

The fact that ToyotaAlexa isn’t compatible with the 2019 Camry (upgraded head unit) is absolutely ridiculous. It’s despicable that Toyota can’t prioritize a compatibility software update for a model year that’s over a year old. Toyota devs, doesn’t it bother you that all of your apps are so poorly rated when it’s within your power to make it right? When will this be corrected?

by Scott Fan

It works maybe once out of 100 times. I would like it if only it did what it should. I have deleted app and installed again several times. Waste of my time. I am editing my review. It is now worse than ever after having it for several months. Can Toyota please update so it will work?? Another update. Had app checked when I went in for service. Don’t know what they did but now will not do anything when I talk to Alexa. Toyota will you ever fix this? So not happy.

by Amanda New

Can not believe you would not have this for the 2019 Toyota Sienna. And why on earth is remote start not a standard on these vehicles??? So upset that mine does not have it. Of salesman would have told me it was an option I would have made sure he ordered it to have it. Was not happy at all when I found out my van was missing remote start and Alexa