Contact InPost Support
Company Name: InPost
About: The InPost Mobile app is a convenient way to receive, send and return parcels
via a Parcel Locker®. In addition, the app allows you to track your shipments
and make online purchases from various online shops with InPost Pay.
InPost Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit InPost Website
Privacy Policy: https://inpost.pl/polityka-prywatnosci#policy-inpost
Developer: InPost Paczkomaty
3 Most reported problems 😔💔
No English version
by AlexM01837
Just recently came to Poland because my parents live here. I’ve ordered quite a few things off Allegro (alegro?) and I always picked them up from the InPost lockers because apparently here in Poland couriers prefer giving the package directly to the customer instead of leaving it on the doorstep and I don’t speak Polish so I just rather hop in my dad’s car and have him pick up my package from the locker instead of having awkward conversations with strangers whose language I don’t speak (both of my parents work here so I’m home alone most of the time). Downloaded this app because it was recommended by InPost in one of their emails only to find out that I not only can’t switch to English because the application is in polish but I can’t add an US or any other foreign phone number to sign up. That’s a deal breaker for me simply because I don’t speak Polish.
Why STILL no English?!?
by Mlla3560
Users have been asking for an English option on this app for YEARS because many of us do not speak Polish and your app is completely useless to us! If you cant manage to add English, can you please enable full functionality for all services on your website so those of us who can’t use the app can enable Google Translate to use the website? InPost would be really great, if I could actually use it, but I’m frequently forced to use competing services because I’m not able to purchase or print postage or extend my pickup window since you wont enable those services on your website. It is SO frustrating!
It’s a disaster
by Sooprun
My parcel is stuck. The postomat doesn't work, the screen is turned off. I tried to open a cell through the application, but it didn't open, the application says that I received the parcel, but it's not, what should I do, how do I get the parcel?
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