InPost Mobile Reviews

InPost Reviews

Published by on 2026-04-20

🏷️ About: The InPost Mobile app is a convenient way to receive, send and return parcels via a Parcel Locker®. In addition, the app allows you to track your shipments and make online purchases from various online shops with InPost Pay.


       


Overall Customer Experience 😎


🤬 Negative experience
69.0%

😎 Positive experience
31.0%

🫥 Neutral
0.0%

~ from Justuseapp.com NLP analysis of 3,284 combined software reviews.

Is InPost Safe?
InPost Mobile appears generally safe, but use with caution.
31/100

  Safety Analysis »»

Is InPost Legit?
InPost Mobile appears legitimate, though exercise caution.
31/100



Read 20 Customer Service Reviews 😠💢

4.9 out of 5
No English version

Just recently came to Poland because my parents live here. I’ve ordered quite a few things off Allegro (alegro?) and I always picked them up from the this app lockers because apparently here in Poland couriers prefer giving the package directly to the customer instead of leaving it on the doorstep and I don’t speak Polish so I just rather hop in my dad’s car and have him pick up my package from the locker instead of having awkward conversations with strangers whose language I don’t speak (both of my parents work here so I’m home alone most of the time). Downloaded InPost because it was recommended by this app in one of their emails only to find out that I not only can’t switch to English because the application is in polish but I can’t add an US or any other foreign phone number to sign up. That’s a deal breaker for me simply because I don’t speak Polish.

Application displays annoying advertisements

Despite the company charges for the shipping, they dare to display annoying advertisements with InPost.

Latest update features a very unpleasant font to read

Can’t add a foreign cell phone number

InPost doesn’t let to add a US cell phone number so it’s useless if you don't have a local number.

Add English language

Add the option to switch the language to English the application is good but I’m tired of switching between google translator and InPost
We live in 2020 even coronavirus is multilingual

Why no English?

There are many thousand English speakers in Poland. Why, when other companies have English language versions of their apps, does this app persist in having a Polish-only app. Very short-sighted.

It’s a disaster

My parcel is stuck. The postomat doesn't work, the screen is turned off. I tried to open a cell through the application, but it didn't open, the application says that I received the parcel, but it's not, what should I do, how do I get the parcel?

Language issue

So you guys added Ukrainian language in the application in a month after the war but didn’t care to put English language from last 2 years, ridiculous!

Poor app..no English language support!

It’s another dumb app that doesn’t not supports English language. If you are receiving some post better be ready with another phone with google translate..! Poor company!!

No English Support/Interface

While you can select English language option at the this app Box terminal when picking up the package, it’s strange the functionality was not included in InPost .

Why STILL no English?!?

Users have been asking for an English option on InPost for YEARS because many of us do not speak Polish and your app is completely useless to us! If you cant manage to add English, can you please enable full functionality for all services on your website so those of us who can’t use InPost can enable Google Translate to use the website? this app would be really great, if I could actually use it, but I’m frequently forced to use competing services because I’m not able to purchase or print postage or extend my pickup window since you wont enable those services on your website. It is SO frustrating!

No delivery date

Hey, can you add delivery date for incoming g packages, so I can know when my packages will arrive. Thanks.

Great app

It works really well. Only wish it was also in English

Opinia

Super, szybko... Sprawnie, extra 👌👌

Wonderful service

I use it all the time!

Great idea for postał service

I am really glad to find InPost for postal service. Save, convenient and really easy to manage. 5 stars at least!

Quality of service

Remote opening of the box from your vehicle saves you massive amount of time - AND - makes you feel how technology should work - with minimum effort

Super

Super

Świetna.

Aplikacja przetestowana, działa świetnie, a zdalne otwieranie to po prostu mistrzostwo świata.

Niespodzianka

Świetna nowinka .👍



Is InPost Safe? 🙏

InPost Mobile appears generally safe, but use with caution. JustUseApp Safety Score for InPost is 31/100.
This assessment is based on our NLP analysis of 3,284 user reviews. Combined with the app store average rating of 4.9/5.

Safety Analysis

96% of users say app is safe 👍
96%

2.8% of users have some concerns ⚠️
2.8%

1.2% of users say app is risky 🚨
1.2%


Is InPost Legit? 💯

InPost Mobile appears legitimate, though exercise caution. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for InPost is 31/100 .
This conclusion is based on analysis of 3,284 user reviews.

🔏 Privacy & Data Safety

InPost collected the following data from you:

  • Data Linked to You:
    • Financial Info
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics
  • Data Not Linked to You:
    • Financial Info
    • Location
    • Contact Info
    • Diagnostics



How was your experience with InPost Mobile? Post a Review




Features

Every InPost Mobile user can conveniently return a parcel to partner stores! You do not need to print a shipping label, just fill in the return details and send the parcel from any Parcel Locker®.

The InPost Mobile app is a convenient way to receive, send and return parcels via a Parcel Locker®.

One of the main functions of the application is the remote locker opening service, which allows you to receive and send parcels without having to use the Parcel Locker® screen.

You can send your parcel conveniently with InPost Mobile – without printing a shipping label, 24/7, via any Parcel Locker®.

Every user of the application can conveniently extend the deadline for collecting the package from a Parcel Locker® by 24 hours.

  Contact Support
Developer:
InPost

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