Epic Authenticator app not working? crashes or has problems?

Epic Authenticator Status

Published by on 2023-02-21

The Epic Authenticator app provides two-factor authentication for your Epic
electronic health record system. Two-factor authentication makes your Epic
credentials more secure by requiring another step to verify that it's you when
you log in.


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Common dislikes about Epic Authenticator app

- If phone is lost or deleted, codes cannot be recovered

- Requires multiple phone calls, a service ticket, and waiting with no results to get Epic Authenticator and Haiku to work



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Common Epic Authenticator Problems & Solutions. Troubleshooting Guide


   



  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Epic, developers of Epic Authenticator.


100% Contact Match

Developer: Epic Systems Corporation

E-Mail: [email protected]

Website: Visit Epic Authenticator Website

78.95% Contact Match

Developer: Google LLC

E-Mail: [email protected]

Website: Visit Google LLC Website



About this app

Your organization must set up Epic two-factor authentication before you can use EpicAuthenticator , and you'll need to enroll your Epic Authenticator device in Epic.  The Epic Authenticator app provides two-factor authentication for your Epic electronic health record system.  Two-factor authentication makes your Epic credentials more secure by requiring another step to verify that it's you when you log in.  In case you miss the notification, you can also log in by typing in a temporary passcode displayed in the Epic Authenticator app.  Periodically when logging into Epic you'll receive a notification on your phone.  Tap the notification to indicate that it's you and finish logging in.  To get started, refer to the directions provided by your organization, or contact your organization's help desk. 



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