T-Mobile Prepaid eSIM Reviews

by Ben1295836164

Tried a bunch of different approaches, but ultimately I always ended up with a 505 error.

The phone number on the error screen recommended calling support, who in turn recommended “trying again.”

I have tried again maybe six or seven times now with different combos of WiFi on/off, SIM card installed/removed - I give up. I’ll just stick to WiFi for the duration of my trip.

by Markb424

I tried to sign up as a new customer and have had multiple issues. Now, I’m not even able to advance past the point where I enter my email. Customer support was unable to help and eventually asked me to go into a store. Very disappointing and not a great initial experience with this app-Mobile.

by Thalvfx

It’s a great idea and I have been excited about eSIM for months waiting for my carrier to unlock my phone after the 90 day period. this app-Mobile was innovative by releasing T but their US operations have no commitment to security. Their customer support is terrible and they’ve been suspicious and dishonest toward me. I am 99% sure they compromised my phones security or at the very least deliberately altered setting on my line and went against my wishes. I noticed that Telekom Deutsche has much higher standards than US operations. And I am an investor and they did this to me so imagine the average customer.

by Trip Rumble

I select which plan I want on the “Select a Prepaid plan” page, I tap “Next,” a loading animation plays, some terms pop up, I tap “Accept,” another loading animation plays, and the “Select a Prepaid plan” page appears again. Tapping “Next” starts that loop all over again. T is functionally useless.

by Dr Of Professorshipness

Don’this app even waste your time, as you can’this app get the $15 unlimited talking and text with 2 GB., Rather typical, with hold the best deals to try to soak an Apple user. Thanks TMO... it seems like you’re definitely bringing the Sprint trash with you in the merger... so sad.

Hello... this app-mobile, this damages your brand and makes you look like greedy Verizon.
(my review Last updated May 11, 2020)

by Sickbar

So when I first used T I thought it was brilliant. You give your email. You choose a plan. You get the esim installed with no hassle. Really great.

However as a visitor I left the states and now I’m heading back.
You can’this app reuse T .

You need to give an email, which they clearly remember but they won’this app allow you to activate a new prepaid number or get your old one active again.

When talking to support they need your this app-Mobile account but T doesn’this app really helps you to create an account.

So this really smooth and easy solution for travelers is really half baked.

I would expect that the system (which again recognizes my email) locate your email or help you create an account and then allow you to get a new prepaid plan every time you travel.

by LeoSaysThis

It took many,many,many attempts to get T to work and activate an account on a iPhone 13 pro max and iOS 15. Once it does go through the service works fine.

by Rgran53

I made the decision to switch from Mint Mobile and Visible Wireless due to sever deprioritization issues. I made the decision to go with this app Mobile prepaid. I stumbled across T and couldn’this app believe how easy it was to set up on my iPhone 12 Pro.

The only “issue” I had was that I didn’this app see any option in T to port my number from my previous carrier (It assigned me a new number), but I made a phone call to this app Mobile prepaid and it was ported instantly! It took maybe 5 minutes, in total, on the phone (make sure you have your account number and pin from your previous carrier). Very minor inconvenience, but if that option was added to T , it would make T PERFECT.

by Evodziobak

I like the idea of being able to buy a 30 day prepaid plan before traveling to US. A couple months ago I was able to buy the plan without any problem while being outside of the US, but now T shows an error while trying to open it being outside of the US. I had to use a VPN connection in order to use T and buy the plan. It was easier last time when I didn’this app have to use the VPN connection. It made more sense to give the ability to buy the plan to use in US before arriving in the country. I don’this app know why this app-mobile changed that.

by Sashabiker

The eSIM is great and price can’this app be beat but I could not create an account while Display Zoom accessibility setting was on - the Next button needed to advance from the first page of setup was offscreen due to larger image and no scrolling was possible.

Once I fixed this I had some problems with getting bank payment to succeed - it failed with two different credit cards.

I tried with a third debit card on which I am principal card holder (I was only additional for first two) and also I enabled precise location for T - I don’this app know which change or changes made a difference but the “third time paid for all” as they say.

It would be great if this app-Moble could fix the issue with Display Zoom - it is helpful for everyone who just needs larger view so they can read the phone without needing glasses.

by WayneM-itunes

App is now working correctly, and the $15 eSim plan is perfect for my needs (secondary number)

by Jim-74528

I was going to get an account with a different carrier but they didn’this app support eSIM on prepaid. So here I am on this app-Mobile and much happier. Simple process - just works.

by LouDixi

Sticky divorce had me in limbo between carriers. Aha moment—realized I had a esim capable phone!! Saved the day and saved the stress of having to buy a new device! Thanks this app-MOBILE!!

by Twon43

I’m contemplating a switch from Verizon to this app-Mobile. I really need to test drive this app-Mobile coverage first. Setting up the pre-paid account and configuring my iPhone XS was smooth as silk. What a great option to try out this app-Mobile. Totally worth the price of a month of prepaid service.

by ~Miku~

To ppl bought their device in CHINA, DO NOT DOWNLOAD T!! It will say device not compatible with T and cannot use eSIM on this device. Chinese iPhone does not support eSIM and T will not work as normal.

T is good and easy to purchase a plan on the phone. No need too many steps. Good.

by Tim.se

This is amazing. We now have a European sim and an American eSim when we travel to the states. Set it up on the plane…. No visit to stores and waiting in lines; game changer.

by Myers10987

I tried Visible and AT&this app first but could not get them to work. TMobile worked and was installed in less than 3 minutes. Awesome!

by Clos1203

Super easy set up I had a iPhone XS who I bought from someone. They hadn’this app payed their bill in months and I didn’this app want to go through a process of calling an operator or wait super long. This literally gave me a number and set up my new cellular data in 5 minutes. Awesome!!!

by VALENTINOLOMBARDI

I was trying to add a new plan to my unlocked phone while I using a Telcel SIM card and in 2 minutes o got my e-sim card easy plan

by Hllywluis

Service activates instantly and porting a number (if you don’this app want to use the provided number) is fast. Thanks, this app-Mobile!