Media4Care Familienportal app not working? crashes or has problems?

Media4Care Familienportal Status

Last Updated on 2024-04-09 by Media4Care GmbH

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App has problems

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Common Media4Care Familienportal Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Media4Care Familienportal app on iOS and Android devices. Solve all Media4Care Familienportal app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Media4Care Familienportal iPhone Issues and Solutions

Media4Care Familienportal iOS app crashes, not working, errors
Media4Care Familienportal iOS app network issues
Media4Care Familienportal on iOS has black/white screen

Media4Care Familienportal Android App Issues and Solutions

Media4Care Familienportal has errors/crashing/not working
Media4Care Familienportal server network connectivity issues
Media4Care Familienportal has black screen

Media4Care Familienportal iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Media4Care Familienportal app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Media4Care Familienportal app crashes or not working on Iphone (iOS):

Close and restart the Media4Care Familienportal app on iPhone
Update Media4Care Familienportal app to the Latest Version for iOS
Uninstall and reinstall Media4Care Familienportal iPhone app
Update your iPhone to the latest iOS version

Fix Media4Care Familienportal on iPhone unable to connect to server/internet connection issues::

To resolve Media4Care Familienportal network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Media4Care Familienportal black/white screen (blank screen) on iPhone:

Follow the Media4Care Familienportal iOS app troubleshooting guide Here →

Media4Care Familienportal Android App Issues and Solutions

Fix Media4Care Familienportal not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Media4Care Familienportal app issues:

Force Stop the Media4Care Familienportal App
1. On android, goto "Settings" » click Media4Care Familienportal app. » click "Force Stop".

Update Media4Care Familienportal to the latest version on PlayStore

Clear Media4Care Familienportal App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Media4Care Familienportal app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Media4Care Familienportal.

Fix Media4Care Familienportal unable to contact server/ Media4Care Familienportal internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Media4Care Familienportal » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Media4Care Familienportal » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Media4Care Familienportal on android.

Solve Media4Care Familienportal black/white screens issue on Android:

Follow the Media4Care Familienportal android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Media4Care GmbH, developers of Media4Care Familienportal.

Verified email ✔✔

E-Mail: info@media4care.de

Website: 🌍 Visit Media4Care Website

Privacy Policy: https://www.media4care.de/datenschutz/

Developer: Media4Care GmbH

About this app

Dadurch können selbst entfernt lebende Kinder und Enkelkinder jederzeit mit dem Senior in Kontakt bleiben und ihre Alltagsgeschehnisse teilen. Mit der App können Sie jederzeit und von jedem Ort ganz einfach Videoanrufe mit Ihrem Senior tätigen. Fotos und Nachrichten können auch direkt auf das Tablet Ihres Seniors gesendet werden. Die neue Media4Care Familienportal App. NUR für Tablets mit Lieferdatum ab dem 18. Mai 2020. Die neue Media4Care Familienportal App funktioniert NUR in Verbindung mit dem Media4Care Senioren Tablet mit Lieferdatum ab 18. Mai 2020.