Contact Xfinity Prepaid Support
Company Name: Comcast
About: The Xfinity Prepaid App allows you to manage every aspect of your account
wherever you are, whenever you need it. It’s easy to access your personal
account and do things like:
Refill your services on the go
Check expiration
dates and manage payments
Add new channel packs
Find the closest retailer
Stay
up to date on the latest offerings and promotions
It’s secure and fast -
and lets you refill all your Prepaid Interne.
Xfinity Prepaid Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Xfinity Prepaid. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Xfinity Prepaid. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Comcast
Verified email ✔✔
Developer: Comcast
53.33% Contact Match
Developer: Comcast
53.33% Contact Match
Developer: Comcast Cable Communications
66.67% Contact Match
Developer: Comcast
58.82% Contact Match
Developer: Comcast
Privacy & Terms:
https://www.xfinity.com/privacy/manage-preference
Read 3 Customer Service Reviews 😭😔💔
App & website are both broken
by Pobird
This is my 1st month having Xfinity prepaid. While the internet is decent but the App and website are both broken for refilling the service . This is beyond ridiculous, I understand if the app is bad but even your regular site is broken so none of us can refill ? Also when I first received the modem , there was a problem with the connection so I waited 5 days for the technician to come and the customer service claimed she would credit me those 5 days , but I just called the automated system and checked my account and those 5 days was never credited . I like the idea for not having a contact but $45 is not exactly cheap either with the speed that we are getting and the customer service is beyond unacceptable . Prepaid is not cheaper internet than regular accounts from what I can see with your promotion with regular account so please get it together Comcast , you are such a big company so it is baffling that your app and site are both broken for something as simple as us wanting to pay you !
Don’t use this service or app unless...
by ChantzKacey
I wouldn’t recommend this prepaid WiFi as an option unless you really have no choices. They give you the lowest grade WiFi, it always cuts out or has connection issues. The app definitely is flawed and barely works(you can barely every log in), you can’t make any changes to the WiFi password and it’s listed as an unsecured network. Then whenever you want to refill, the app takes forever to even get to your dashboard if it ever goes at all, you likely have to refill on your web browser. It’s just not a good service, even being prepaid it’s like they’re giving you the scraps of available low grade internet. You might as well be using a “dial up” connection smh.
Xfinity is corrupt monopoly
by Xfinity Is Crap
Wish i could give negative -5 stars. Worst app ive EVER USED. Terrible customer support. Cant update payment/account info no matter what u click on, what number u call, website/phone/app its all the same looping runaround. Had to go thru multiple phone calls just to REFILL service last month. Told them this issue and they couldn't care less. Xfinity prepaid absolutely worthless. Cant refill, so i guess ill just let service lapse and find something else eventually. Xfinity would prefer to force out competitors than have to compete with them, since they are TRASH in every way. Xfinity hates its customers. We hate u back xfinity, we HATE U BACK!!!!!!!!!!
Have a Problem with Xfinity Prepaid? Report Issue
Why should I report an Issue with Xfinity Prepaid?
- Pulling issues faced by users like you is a good way to draw attention of Xfinity Prepaid to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Xfinity Prepaid customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Xfinity Prepaid.
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