ContactBase Reviews

So ContactBase seems ok, but I didn’t see any benefit to me, so I went to delete my account that I signed up with via email, but it wouldn’t let me delete my account unless I synced with my google account, really? I don’t want to use your app, but I have to give you my google info before leaving?

I tried to login to ContactBase and it would not notice the email address and password. I lost all of my clients contact.

ContactBase crashes when I try to open a hierarchy chart! Please fix

Maybe I have high expectations but I was hoping there wouldn’t be so many clicks to group contacts into the same company. Also, it breaks down when the company is very, very large (like Google) and has many, many departments. You can’t seem to next departments within departments, they are only one layer deep.

I was also hoping to use it for family mapping but one person can only “report to” one other person, not two people (like two parents). This would also not work for matrixes organizations that have multiple bosses based on different functions.

Finally, there is no place to put unique URLs (that’s weird, people are getting more of their own websites these days) and no place to put a photo of their business card (except as the contact’s photo).

So…three stars as a comprehensive relationship mapping tool.

Yes

I like the visuals. Really helps to see the key project stakeholders. More analytics around who is most influential or the biggest detractor based on their roles number of nodes and other data built into a contact would be great!

this app | Address Book is a great app. ContactBase is well laid out and easy to use, with considerable extras that all add to how amazing it really is.