Salsarita's Reviews

by Willow Laity

The delivery on Salsaritas is awful. There’s no tracking system so you have no idea if it’s even on the way. There was no way to contact support about the food since it was taking forever. We called the restaurant and they said they didn’t even deliver... and the food took more then two hours to arrive. Honestly was a shocking surprise that it even showed up. The whole process gave me a headache and of course the food was cold. Oh and there’s no way to get a refund for the super late cold food. Please fix your delivery system if you are going to offer it in Salsaritas .

by Weejmin

I do like this restaurant. I’ve tried to use Salsaritas and 5/5 times the royally mess it up. I’m done don’t bother downloading unless you are super easy and will eat whatever freaking concoction they throw together. Worst experience EVER! Had to put a star but wouldn’t even give them one star. Absolutely a total dumpster fire. I pick up things I’ve never seen before when i order in person.

by BillsfanJay

Signs in store clearly state you will receive a free entree after downloading app. This is not true. I downloaded app and didn’t receive anything, typical bait and switch. I uninstalled app immediately and will just continue to eat chipotle…you had one chance Salsarita’s and you blew it…

by Ajriu

I can not log-in since the change to Salsaritas months ago! After I enter my email and password a message pops up the says “oops phone number already taken”! I’ve already emailed customer service for this app and got no response! Salsaritas is useless to me and I can’t earn rewards for the dozens of times I’ve eaten here!

by Audiodane

I have tried within Salsaritas and online to reset my password and I have still not received the reset password email after two days of trying multiple times. I will come back and revise my review if this ever gets fixed!

by Donna4766

Your Facebook ad says “download Salsaritas and get a free entree”. So after I downloaded Salsaritas , the deal turns out to be “get free chips and drink ONLY”! NO FREE ENTREE as was in your FB ad!!! This is FALSE ADVERTISEMENT!

by Christy Owens

I keep getting emails that I have a reaward expiring in 2 days. When I try to login to use the reward it gets stuck at "select your favorite location" screen. I click the store, hit done and it won't go any further. I've closed out and reopened. I've deleted and reinstalled but nothing helps. Salsaritas is trash now :-(

by KMama1449

Every time I try to log in on Salsaritas I receive a message that says “phone has already been taken.” I have tried to reset my password numerous times. It will never allow me to advance, which means my rewards are worthless.

by Allie1227

I used to love Salsaritas. Because I frequent Salsarita’s a lot, it got a lot of use. I had around $10 left in reward points cash to redeem and now Salsaritas has updated (?) and I cannot redeem my reward. I am upset and disappointed in this issue and hope I can use the points I earned with my money.

by Dadpool1

Salsaritas leaves much to be desired. First, it’s misleading regarding reward redemption. If you press Redeem Reward from the main screen with the intention of using it on a mobile order, too bad because you’ve just marked it as used for an in-store purchase, and it’s no longer available for mobile orders. Second, for mobile orders it doesn’t attempt to communicate with the store until you’ve entered your complete order with all the toppings and options. You submit your order and you get “Sorry. Your order can’t be submitted.” So it’s better to just not rely on Salsaritas at all unless you don’t mind risking wasting a lot of time.

by Stephen4545

Every time I try to use any reward with Salsaritas , if you even breathe wrong it will disappear and you can’t use it until it reloads in your app a day or more later. What is the point of trying to use a reward when you can’t use it at the moment you need it. Most apps at least let you have 10-15 minutes to use the reward before it goes away. This needs to be changed or Salsaritas will continue to be 1-2 stars.

by Mrssmart1999

Easy to order food on app, but no app link to complete satisfaction survey. No good pictures of food on Salsaritas . Hard to earn rewards points.
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by Jahydi

I used to love Salsaritas but now it doesn’t let me redeem my rewards. I used to be able to do it without any issues, but now when I try to redeem them something pops up and says that the rewards cannot be applied to my order. Super frustrating.

by M.D.!

Harder than expected to use and order food. Took a long time to order three things. I guess if you use it all the tine, the flow and all the scrolling up and down might make more sense.

Offers guest ordering but then forces you to log in to complete the order. Submit buttons are frequently hidden by the keyboard. Disappointing.

But the food is good and quick. All these are app problems.

by Tuckerchris1

We frequent Salsarita’s quite often, at least weekly if not more often, but I opened Salsaritas the last time we went and it immediately went black. I couldn’t scan to earn points or anything. I’ve been trying for two weeks now to open it and it goes black. I had 88 points in it but now can’t use it.

by ChampagneKnight

They need to be able to have a way to add to apple wallet. Makes it convenient rather than trying to find Salsaritas all the time in the device.

by Blahblahblah20133764780854

There is a bug somewhere. I just tried to add my points as I checked out but Salsaritas said I had already added them. Odd since I had literally just gotten my receipt and they didn’t add them at the counter. Also, there needs to be a way to add more than one type of item, such as beans. Even if you want to charge more it should be an option since it is allowed in store.

by Jdmjdm

Salsaritas is ok I just wish that it would keep my offers and rewards where I can see them I will have the inbox indicate I have offers and rewards and then once I open it there is nothing there.

by Scott Schmitt

Everytime I tried to log in the message “error incorrect information submitted. Please retry” I have used Salsaritas before with the same email and password!

by Tidey Whitey

Easy to use and works well

by YEAHHHHyeaaaa

I have tried redownloading and it has never worked for me I’m on iOS 12.4 newest version it says app could not be launched..

by MrsEffieB

I down loaded Salsaritas but it will not open and it won’t let me reload either. Very frustrating!

by SSOL1441

I've tried to launch Salsaritas on my iPhone 8 (on latest software releases) for months now. It just continually crashes and I can't use any rewards or deals. I have tried everything from re-downloading to resetting my phone. Please integrate support for all iOS devices.

by Rocnroe 06

I’ve had Salsaritas forever, hasn’t been an update in months. When I try to open it goes to the home screen and then goes black. It still sends notifications, that I’m unable to open and read. I have also lost all my points

by Ray20156480

Salsaritas is very complicated — there isn’t an option for half of the in store ingredients. mondays is kids eat free night, Salsaritas doesn’t give the discount. it’s good for points but i won’t be using it again.

by Sir Boi

Me and my family were on the way back from after school activities and we wanted a way to quickly grab dinner. I downloaded Salsaritas and went in as a guest but before I could order we had to sign up and get an email verification code. The problem was that the email that I entered only went to a computer so I did not have access to the code, and I could not enter a different email. Very inconvenient smh

by Salsaritasrocks

This was a great addition to this app love love the new app.. user friendly

by Dano3230

Love the new app. Very user friendly and I have my rewards info at the touch of a screen!