Crayola Create & Play app not working? crashes or has problems?

Crayola Create & Play Status
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2 User reports:
App has problems
 User reports 2

⚠️ Most reported problems ⚠️
Something else
87.5%

Login
6.3%

Not working
6.3%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Crayola Create & Play Problems 🔥

- This game is horrible.

- In the beginning when it shows you all the features, it crashed my phone almost 10 times.

- After waiting patiently rebooting my phone around ten times rewatching the beginning, I get greeted to a subscription screen where you cannot exit out of till you pay for a subscription.

- You may think that “oh this is going to be a nice coloring book app for kids to learn in a fun way with technology” but for 4. 00 dollars a month I am not paying when I could go print out pictures on a computer for a kid to draw on or go to a simple coding website for kids.

- When you first go into the app, is shows what you can do. Totally fine, right. . But then when you were done and swiped through the instructional videos, you have to pay. . .

📋 14 Reported Issues:

D
Debra Roush 2023-04-02

Cannot get any audio

H
Hayley 2023-02-21

Space station not working, just plays the advertisement video when trying to enter

K
Kevin 2023-02-19

The game won't go to the space station level.

J
John Page 2022-12-04

The app isn't loading. Its gets stuck on "loading brushes" but never loads. Why is this please?

⚠️ Troubleshoot | Report Issue ⚠️
C
Create And Play App Support 2022-11-10

If you're having any troubles with the Crayola Create and Play app you can reach out directly to the app support team at Support@redacted Developers are unable to respond to Amazon App Store reviews but we are happy to help with any subscription or technical issues!

B
Bryan Krause 2022-11-03

The app keeps closing down before it’s loaded. We’ve turned off device and restarted. No difference. What else can we do?

B
Bob Steckbeck 2022-10-16

I have subscribed via my Amazon account for my Fire Tablet 3 times since March 2022. However, the app continues to request payment, and only allows use for 10 minutes per day. This has been described by numerous people on Amazon, but I haven't seen ANY replies on Amazon. If there's a fix for this the developing company needs to post it often enough for everyone to easily find the solution. My grandchildren very much enjoy the app when it works for them, but it's frustrating for us to find that it doesn't work reliably.

R
Rebecca 2022-08-26

Hi, I'm trying to sign my daughter up for a years subscription for the crayola create and play app but each time I type in my birth year the following message appears: purchase failed, the purchasing system is unavailable. Is there another way I can sign her up? She would really like to play more than 10 minutes a day and wants to explore the additional content. I've already deleted and re-added the app but that didn't do anything.

M
Marie 2022-07-15

I subscribed to create and play, but it only works on one of my devices, the one I used to subscribe. My other devices are all part of the same account, not using family share. Please help.

⚠️ Troubleshoot | Report Issue ⚠️
M
Marie 2022-07-15

I subscribed to create and play, but it only works on one of my devices, the one I used to subscribe. My other devices are all part of the same account, not using family share. Please help.

C
Carolynn Fink 2022-06-17

The app keeps crashing, why am I paying for an app that won’t work I even bought a bigger memory card for my grandsons fire tablet and it still won’t work! Why hasn’t this been fixed?

H
Holly 2022-06-01

I subscribed to Crayola Create and play—played through the free trial and then beyond but turned it on today and a lot of areas are locked that were open to us before. I don’t understand why this is when it says I have a subscription. Please help! My toddler is not happy!

A
Amy W 2022-05-28

New update to the platform for 5/2022, we just bought the year subscription and they update, now we can’t log back in and the app is acting like we don’t have a subscription until we click on to purchase another and it tells us we have one, which we do but can’t access everything.

L
Lisa 2022-03-27

The app keeps closing down before it’s loaded. We’ve turned off device and restarted. No difference. What else can we do

Showing 1-14 of 14 reported issues:

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Common Crayola Create & Play Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. Crayola Create & Play iPhone Issues and Solutions

  2. Crayola Create & Play Android App Issues and Solutions


  Contact Support

Verified email ✔✔

E-Mail: support@crayola.com

Website: 🌍 Visit Crayola Create & Play Website

Privacy Policy: https://www.crayola.com/app-privacy

Developer: Crayola LLC




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