Intro Designer Lite app not working? crashes or has problems?

Intro Designer Lite Status

Last Updated on 2017-03-10 by dgMotion Mobile

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Summary of Intro Designer Lite Problems 😠👌🔥

- Limited options for customization

- Cannot create your own project from scratch

- Custom music feature may not work for some users

- Some users may prefer more options for music and design customization

Have a Problem with Intro Designer Lite - Create Intros for iMovie? Report Issue

Common Intro Designer Lite Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Intro Designer Lite app on iOS and Android devices. Solve all Intro Designer Lite app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Intro Designer Lite iPhone Issues and Solutions

Intro Designer Lite iOS app crashes, not working, errors
Intro Designer Lite iOS app network issues
Intro Designer Lite on iOS has black/white screen

Intro Designer Lite Android App Issues and Solutions

Intro Designer Lite has errors/crashing/not working
Intro Designer Lite server network connectivity issues
Intro Designer Lite has black screen

Intro Designer Lite iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Intro Designer Lite app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Intro Designer Lite app crashes or not working on Iphone (iOS):

Close and restart the Intro Designer Lite app on iPhone
Update Intro Designer Lite app to the Latest Version for iOS
Uninstall and reinstall Intro Designer Lite iPhone app
Update your iPhone to the latest iOS version

Fix Intro Designer Lite on iPhone unable to connect to server/internet connection issues::

To resolve Intro Designer Lite network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Intro Designer Lite black/white screen (blank screen) on iPhone:

Follow the Intro Designer Lite iOS app troubleshooting guide Here →

Intro Designer Lite Android App Issues and Solutions

Fix Intro Designer Lite not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Intro Designer Lite app issues:

Force Stop the Intro Designer Lite App
1. On android, goto "Settings" » click Intro Designer Lite app. » click "Force Stop".

Update Intro Designer Lite to the latest version on PlayStore

Clear Intro Designer Lite App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Intro Designer Lite app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Intro Designer Lite.

Fix Intro Designer Lite unable to contact server/ Intro Designer Lite internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Intro Designer Lite » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Intro Designer Lite » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Intro Designer Lite on android.

Solve Intro Designer Lite black/white screens issue on Android:

Follow the Intro Designer Lite android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at dgMotion Mobile, developers of Intro Designer Lite.

About this app

The possibilities are endless! • Choose from 8 free professional templates with various designs. (6 within app, 2 available for free download). • Move, zoom and rotate photo for the perfect fit. • Exclusive vector text technology allows perfect text animation without pixelation. • Export movie in HD to camera roll and/or share via Facebook, Youtube, e-mail. • Export with or without Music and SoundFX (independently). • Save your projects and customize them anytime you want. In just three steps: Choose - Customize - Export , you can create special intros and then join with your videos using your favorite video editor. Easy like that. INTRO DESIGNER LITE is the perfect companion for your favorite video editor, like iMovie. Make beautiful HD intro movies, openers, end credits, announcements and more, using our professional and stunning templates. Then pick your photo, adjust, preview your composition in real time... and Export - in HD quality! If you want to join adding a movie that you recorded you'll need a video editor app for that. "This is a great little app that can help you create professional-looking intro videos for your creations. IntroDesignerLite will create intro movies only. Each unique template is provided with a proper soundtrack and sound effects, and can be customized with your titles. Some templates can be personalized with a photo from your library or you can take a new one directly within IntroDesignerLite . Check out template list (full version) and previews on our Website. Attention! I absolutely love the interface, as it’s simple and minimal, but looks gorgeous at the same time". Select from a variety of well crafted template designs. You can change text captions, fonts, position, size. Enhance your memories with a professional touch ! We are planning to support this feature, but not at the moment. Thanks.