Zip - Buy Now, Pay Later Reviews

Zip Reviews

Published by on 2025-02-08

🏷️ About: Zip is a buy now, pay later platform that allows shoppers to split any purchase into 4 installments over 6 weeks. It is a smart alternative to credit, with no hard credit checks and no impact on credit scores. The app can be used anywhere, online or in-store, and... Show more


       


Overall Customer Experience 😎


🤬 Negative experience
55.9%

😎 Positive experience
30.3%

🫥 Neutral
13.8%

~ from Justuseapp.com NLP analysis of 621,414 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Flexible payment options

- No hidden fees

- Can shop from everyday store chains

- Can compare prices for Cyber Monday sales



Read 33 Customer Service Reviews 😠💢

4.9 out of 5
Guys...Come on...

READ BEFORE YOU SIGN UP!! Found Zip and from the reviews and info supplied above it seemed like it could be a good thing to try, especially with the holidays around the corner. I downloaded and signed up with my personal info in the most recent version of Zip . Even went so far as to add a payment... Show more

Don’t waste Your Time...

I got QuadPay a few days ago and was excited to try it out. I followed the directions and linked my debit card and set everything up. Ready to do some shopping I had an available balance to use of $250. After picking my wife out a Yeti cup for $37...there’s a minimum $35 order, I went through every... Show more

Poor service

Zip would be great if it worked the way it was intended to. I initially use QuadPay for a purchase with primitive and everything went great. I downloaded Zip signed up for the card and was on the waiting list. While on the list I used QuadPay through primitive again with no issues. I was able to ... Show more

Fraudulent App

I’ve spent around $1000 total this year through Zip, so far, and have been enjoying its flexibility up until now. I tried to order through Sephora 5 days ago and kept receiving an error message after submitting the order - then quadpay charged me for my first payment of $48 - normally you can canc... Show more

Customer Service is HORRIBLE!!!!

So I’ve been using QuadPay for a couple years now. I’ve never had problems with QuadPay until just recently, customer service has been giving me the run around. Zip was always easy to navigate and very convenient UNTIL I was locked out of my account for no apparent reason. I always pay my installm... Show more

App is so unreliable!

Most times I make a purchase with Zip, I encounter a problem. Zip says you can just report the return, but about half the time, I have to get in touch with customer service to get it processed. My last purchase through Zip didn’t even break up the cost into payments - it just put the whole amoun... Show more

Easy & effective payment method

I am a huge fan of all of these alternative method options (afterpay, sezzle & now quadpay) in today’s world, the primary consumer is burdened by overwhelming student loans and often times pays more towards that balance per month than they do for a mortgage or car payment, so it’s a relief to h... Show more

1st Experience

Logged on to FashionNova to order my Fiancée a sexy red dress & sexy red lingerie for Valentine’s Day. Ready to check out, I noticed the QuadPay option of 4 breakdown payments and with a wedding in the near future, I’m trying to save/manage every penny! Not to mention Zip was compatible with t... Show more

It’s okay...

I love being able to have the ability to purchase online things in payments without it going against your credit. However, I do not like the refund process and I think it should be revised. I purchased an order through a website & used Quadpay. The package said it was delivered but was never de... Show more

So far so good..

I’ve completed and paid off one purchase so far and transaction and payments went smoothly. I’ve recently used Zip again for another purchase however I was being indecisive and was browsing the site and re-arranged 2 times before I finalized and completed the purchase. The 2 times I entered amount... Show more

Absolutely AWESOME!!

Quad pay is absolutely AWESOME!! They have literally been such a blessing to my family and I and have allowed us to have a bit of financial freedom to pay for EVERYTHING! My budget is super stressed being in nursing school, a mom of three teenagers and with what’s going on in the US right now. I ha... Show more

It’s so EZ...

When I saw the ads for Zip honestly at first I was skeptical. Then when I was approved almost immediately for $200 limit just answering a handful of simple non invasive questions I was even more sketch. I needed a new PS4 controller and GameStop was an approved store. I was almost broke that week ... Show more

Whoot whoot, I love it!!!!!

I am a new mom, and let me tell you babies require a lot. I have had to make quite a few adjustments. Much of the time it has been financially. I have had to decide against getting the necessities of life for ‘me’. I had wish lists and loaded shopping carts on various websites, “Window shopping”, a... Show more

One of the best 4 way payments plan apps

The thing about QuadPay is your not paying interest the payment for whatever you are buying is literally just split in 4 payments every 2 weeks they put the money up front for your purchase but your basically paying back QuadPay if 4 payments. It’s easy just type which item you’d like to shop for a... Show more

Pretty neat app

QuadPay is actually the second app I’ve used to make split payments on purchases. I have found that there are actually a number of these that I’d never heard of until now. Anyway, I do like this one better than the other one I had used because of the card you can use. Most of these programs have ce... Show more

Best app hands down

I was buying some new shoes online and when I went to checkout I say QuadPay as an option. Click on it to see what it was and when I read that it splits your payment into four equal installments (interest free). I said sure I’ll give this a try. So right off the bat QuadPay pays for your purchase i... Show more

Credit card killer!

I heard of Quad pay a little while back but I never used it because the stores I shop at weren’t apart of their affiliate program. I downloaded Zip recently because it said shop at ANY store. Which is true. I purchased a $130 tool at a hardware store online and went and picked it up next morning a... Show more

Easy to shop. Easy to checkout! Thank you!

Hi, I ordered from Target. I’m glad you have everyday store chains to shop from. Cyber Monday sales I had to compare who had the best tablet deals. I have a 6 yr old tablet my 4 yr old granddaughter uses everyday. It’s getting to the end of it’s life. I want to watch something bigger than my iPhone... Show more

Quad Pay: get it now, pay it later

I was super hesitant to use QuadPay at first, because I’ve seen so many other apps like this one throw hidden fees at you that take more from you then what you pay for the items you want to buy. However I finally decided to try QuadPay out, and let me say I was not disappointed!!! I bought a GoPro ... Show more

Unprofessional

I thought that I would love QuadPay but nope. I got a one time use virtual card and honestly forgot that it was a one time use card. I know my mistake, i used it for a 71 cent purchase just to make sure all was ok. Me totally forgetting the one time use tried to use it again and of course it was de... Show more

How do they approve?

They give no info. I’ve used Afterpay and Sezzle (and even Sezzle at bass pro for 6 month financing) for quite some time with no issue and thousand repaid. Quadpay in the original model never had stores I was interested in so perhaps that is why, I didn’t use them for a purchase through Ugg so cann... Show more

Too good to be true

This used to be an amazing app, unfortunately things seems to have changed. I have purchase multiple items from QuadPay, and never made one late payment. The first mishap happened with a refund I received from merchant, it took QuadPay weeks to refund me and remove the installments from my account.... Show more

Easy to use online but the store is a different story

I have used quadpay several times online but wanted to try using it in the store so I looked at the website to see which retailers accepted quadpay in store and found that finish line did, I proceeded to the store and picked out the item I wanted to purchase and made sure I was allowed to spend the... Show more

Darn Near Perfection

The fact that you can use this anywhere is awesome! It’s not as easy to use the first time but once you get the hang of it i can see me using this often, especially with Christmas coming up.
I only have 2 cons but after you make these mistakes you won’t make them again. First, this is better us... Show more

Pretty genius idea but flawed.

I’ve used Zip once — in store. I misunderstood how to use it, probably because the common questions and answers weren’t available on Zip . I recommend going to the actual website and reading all the information so you’re not stuck at a register with angry people behind you waiting for you to figur... Show more

DUHHH The BEST APP EVER

So I downloaded Zip and used it when they first got started. So here was my experience I went online to purchase some Ugg’s that were about $250 I went directly to the UGG site upon checkout it asked if I wanted to use quad pay at the time I knew nothing about Zip but what I did know was that I w... Show more

Amazing APP!! 👏🏽👏🏽

I first used QuadPay when I was going to order some Silicon rings for my husband and I on Enso Rings and it gave me the option to do installment payments. My total wasn’t much (about $80) but I thought to myself that doing 4 payments of $20 every paycheck, since they charge biweekly, was barely goi... Show more

Amazing

I have been using QuadPay now for months. It has really helped me get items that I didn’t have money for right away. It helped me get presents for my fiancé’s birthday when I couldn’t afford to buy a gift. I am really happy with Zip and I continue to use it all of the time. It’s super easy and div... Show more

THIS APP IS AMAZAINNNNN

Ok I gave a little time to learn the structure of this new app before writing my review. I loveeeeeee QuadPay. This is the first time I can literally say an app saves my life. There’s things I want but can’t get because I don’t have traditional direct deposit, and/or I have multiple cards and it’s ... Show more

Exceptional Customer Service

The service that I received although it was by chat was excellent. Zip itself needs tweaking as the situation I had when buying the item did not go as planned. I had requested a lower amount by 10 cents. I needed to request just a bit more obviously and it was not intuitive as I had expected. I u... Show more

Simple and Effective

I downloaded QuadPay when I first realized it was an option to pay with on Fur’s website. It really piqued my interest so I gave it a shot. I instantly got approved for $200 and everything processed so so quickly! I was able to easily pay it off and even purchased Nike’s last week, I already receiv... Show more

Judy Deckling
2022-04-26

Zip SUCKS BALLS! The app is extremely buggy. It won't load at all. I always end up having to delete the app then reinstall it so I can use the app! Also, once I put in my payment info...i.e.... credit card, within 1 week of having done that my card was compromised so i had to get a new card. Don'... Show more

Sharon Demeuse
2022-01-21

Case 11430981 2 moo or nth hassle ti explain probll K em to multiple rrps. Not resolved. They keep asking me for information or requesting me to contact a non existing merchant but do not check information provided or verjfy thru their own data that nothing was purchased. I made error using the vi... Show more



Is Zip Safe? 🙏

Yes. Zip - Buy Now, Pay Later is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 621,414 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.9/5 . Justuseapp Safety Score for Zip Is 35.1/100.

Safety Analysis

95.6% of users say app is Safe 👍
95.6%

3.3% of users have Some Concerns ⚠️
3.3%

1.1% of users say app is Risky 🚨
1.1%


Is Zip Legit? 💯

Yes. Zip - Buy Now, Pay Later is legit, but not 100% legit to us. This conclusion was arrived at by running over 621,414 Zip - Buy Now, Pay Later User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Zip Is 51.1/100..

🔏 Privacy & Data Safety

Zip collected the following data from you:

  • Data Linked to You:
    • Purchases
    • Financial Info
    • Contact Info
    • User Content
    • Search History
    • Browsing History
    • Identifiers
    • Usage Data
    • Diagnostics

Pricing Plans 💸

**Pricing data is based on average subscription prices reported by Justuseapp.com users..

Duration Amount (USD)
Billed Once $56.99
Weekly Subscription $60.11
Monthly Subscription $13.96


How was your experience with Zip - Buy Now, Pay Later? Post a Review




Features

- Split any purchase into 4 installments over 6 weeks

- No hard credit checks and no impact on credit scores

- Use Zip anywhere, online or in-store

- Add Zip to Apple Wallet or Google Pay for easy access

- Easily track spending and view transaction history in the app

- Manage open payments in the app

- Update or change account details, including payment method, any time

- Contact support team directly from the app

- Follow Zip on Instagram for daily style tips, lifestyle hacks, and up-and-coming brands.

  Contact Support
Developer:
QuadPay, Inc.


Website:
🌐 zip.co