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Company Name: 杰 李
About: New upgraded design
Upgraded interface design, smoother interaction experience,
more detailed data reports, all making it easier for you to get the information
you need.
Smart alert
The A.
Litmor Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
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3 Most reported problems 😔💔
Real Dissapointment
by GL44GUY
I have had my camera for a while and got to point where I put it in a drawer to collect dust because the live record is choppy and delayed. Problem is not my wifi. I have another company’s camera and it works great and my other decides work well. I pulled camera out today 9/11 to give another go, hoping by now the app also might be improved. It’s not. Ability to find recorded video is poor. You have to search one date at a time. And I recall that no matter the motion sensitivity I set the camera would always start recording, including for a tree’s shadow. Stay away from this product.
what happened?
by Bread Baker
I have three of these cameras — two v1, and one v2. they used to work just fine. now none of them records. I look at the logs and they tell me no events that day. If I look at history, they all suddenly stopped recording at the same time. All have near-empty SD cards.
the cameras are completely useless if I can use them only for live viewing — which is fine. but their real use is in their history. no history, no good.
Support & customer service match how terrible this product is.
by -73-
I try dealing with two techs, they really didn’t care if camera worked or not. I ran some of their solutions which none solved my wireless problem. I was never able to connect the camera to my two wireless routers. They never offer to replace the camera or tried to work in a critical manner. Dont buy this product. The product is as terrible as the customer service & technical team.
Have a Problem with Litmor? Report Issue
Why should I report an Issue with Litmor?
- Pulling issues faced by users like you is a good way to draw attention of Litmor to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Litmor customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Litmor.
