Thoiry Zoo app not working? crashes or has problems?

Thoiry Zoo Status

Last Updated on 2023-06-26 by Parc zoologique et de loisirs de Thoiry

I have a problem with Thoiry Zoo

Are you having issues? Select the issue you are having below and provide feedback to Thoiry Zoo.

Read all Solutions

Fix Now in One Click

👨🏻‍👩🏻‍👦🏻‍👦🏻
2 User reports:
App has problems

User reports 2

⚠️ Most reported problems ⚠️

Not working

100.0%

problems reported in the last 24 hours

24 hour clock ⏰

Have a Problem with Thoiry ZooSafari? Report Issue

Common Thoiry Zoo Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Thoiry Zoo app on iOS and Android devices. Solve all Thoiry Zoo app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Thoiry Zoo iPhone Issues and Solutions

Thoiry Zoo iOS app crashes, not working, errors
Thoiry Zoo iOS app network issues
Thoiry Zoo on iOS has black/white screen

Thoiry Zoo Android App Issues and Solutions

Thoiry Zoo has errors/crashing/not working
Thoiry Zoo server network connectivity issues
Thoiry Zoo has black screen

Thoiry Zoo iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Thoiry Zoo app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Thoiry Zoo app crashes or not working on Iphone (iOS):

Close and restart the Thoiry Zoo app on iPhone
Update Thoiry Zoo app to the Latest Version for iOS
Uninstall and reinstall Thoiry Zoo iPhone app
Update your iPhone to the latest iOS version

Fix Thoiry Zoo on iPhone unable to connect to server/internet connection issues::

To resolve Thoiry Zoo network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Thoiry Zoo black/white screen (blank screen) on iPhone:

Follow the Thoiry Zoo iOS app troubleshooting guide Here →

Thoiry Zoo Android App Issues and Solutions

Fix Thoiry Zoo not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Thoiry Zoo app issues:

Force Stop the Thoiry Zoo App
1. On android, goto "Settings" » click Thoiry Zoo app. » click "Force Stop".

Update Thoiry Zoo to the latest version on PlayStore

Clear Thoiry Zoo App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Thoiry Zoo app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Thoiry Zoo.

Fix Thoiry Zoo unable to contact server/ Thoiry Zoo internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Thoiry Zoo » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Thoiry Zoo » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Thoiry Zoo on android.

Solve Thoiry Zoo black/white screens issue on Android:

Follow the Thoiry Zoo android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Parc zoologique et de loisirs de Thoiry, developers of Thoiry Zoo.

About this app

Téléchargez l’application gratuite du ZooSafari de Thoiry pour vous repérer lors de votre visite et en apprendre plus sur nos animaux. Optimisez votre visite et ne perdez rien des aventures à vivre.