Contact TicketBay

Contact TicketBay Support


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About: Gear up for Ohio State’s football season with TicketBay, your go-to app for
buying and selling student tickets. Whether you’re looking to get seats or
sell your extras, TicketBay connects you directly with fellow students,
eliminating fees and long waits.


 
  2025-09-17

TicketBay Customer Service 💢

Hard-to-find customer service info can be a red flag. Is TicketBay Safe to use?

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Salty Software LLC



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit TicketBay Website

Privacy Policy: https://salty.software/legal

Developer: Salty Software LLC





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3 Most reported problems 😔💔

4.8 out of 5

Can’t pay on the app???

2025-03-01

by None Of Ure Nuisances

I still have to reach out to other people and haggle on price even when using this app. Still a huge risk of getting scammed……

Use Student Seats instead.

Low functionality

2025-03-02

by Marco_gagliardi

Thought that I’d be able to sell my ticket directly on the app but I guess not but that’s not my problem with it. When someone is interested in buying your ticket it gives you the option to sell it to that person on the bottom of the screen however when you click sell you lose all of the information of the other person. Shouldn’t it be the other way around? Once the sale is confirmed I should get the contact information of the other person. Anyways I missed out on a big transaction because of this so I’m pretty disappointed.

It worked before, what happened?

2025-03-03

by Big_Daddyyy

Time out error. Did you guys shutdown the server or smth? Can't even log in




Have a Problem with TicketBay? Report Issue




Why should I report an Issue with TicketBay?

  1. Pulling issues faced by users like you is a good way to draw attention of TicketBay to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a TicketBay customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using TicketBay.


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