JRNY app not working? crashes or has problems?

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⚠️ Most reported problems ⚠️

Not working
40.7%

Crashes
22.2%

Connection
20.4%

Something else
9.3%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of JRNY Problems 😠👌🔥

- Update no longer allows you to adjust the time slider on the custom workout

- Calories/minute scale only goes from 0-30 compared to 0-100 in the previous version

- Max gives only 2/3 of the calorie burn that was previously getting

- Recorded and saved data shows user well below the burn for each interval

- Can only take the Fitness Assessment one time

- Doesn't sync calories burned with the Activity app on watch

- Major 3 bugs that keep user from using premium feature

- No uses for treadmill speakers

- No outside app workouts tracked or recorded

  40 Reported Issues: 😵🆘🛟🚨📢

Mohammed Alhattab
2022-06-01

Jrny app recorded my first workout which I was trying my M6 machine, it was 39 seconds, then when I am trying to work out it doesn’t save my record and a message appeared say workout less than a minute is not saved. I can’t delete the first record

Richard Tello
2022-05-29

JRNY crashes multiple times during workout

Sheelah Cabrera
2022-05-23

Using Samsung tablet. Can take up to 20 to 25 minutes to log into the JRNY app.

Maggie Maestre
2022-05-18

Workout freezes then reboots then workout never registers.

Kevin Quinlan
2022-05-17

Updated JRNY App now will no longer connect to bluetooth. Can't even get the option to pair anymore.

Jon V
2022-05-05

Jrny freezes and reboots in middle of workout

Andrew Taylor
2022-05-03

Jrny app got sliw saving workouts. Now it won't connect to BXT216. IPad pro connects with no problem.

Fulton Connor
2022-05-02

App will not allow me to get past assessment which I have already done to activate videos. Have restarted app a number of times. Please provide guidance.

Postanote
2022-04-17

The Bluetooth connection will no longer work. JRNY app does not see my Bowflex T116 Treadmill, though it shows up in my phone's Bluetooth device list as visible. Powering down/Unplugging and plugging from the wall socket of the T116 or restarting the app or restarting the phone does nothing. This was working until the JRNY update occurred.

James Ralph Easterwood
2022-04-03

The last two days lost 5 exercises on bowflex M9 because screen freezes and reboots. There is zero issues with my high speed internet connection Been using M9 trainer for several weeks with zero screen issues

Showing 31-40 of 40

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Common JRNY Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot JRNY app on iOS and Android devices. Solve all JRNY app problems, errors, connection issues, installation problems and crashes.


Table of Contents:

  1. JRNY iPhone Issues and Solutions

  2. JRNY Android App Issues and Solutions
       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Bowflex, developers of JRNY.




About this app

No matter what you choose, this app® keeps you on track for a lifetime of success in health and fitness. this app® SUBSCRIPTION FEATURES: Invest in your future self and unlock the following workouts and features. * Many features require a this app® - compatible Bowflex or Schwinn cardio fitness machine. Please check this app. com for compatibility details. • MULTIPLE WORKOUT TYPES: Cardio, bike, treadmill, Max Trainer, HIT, whole body, yoga, pilates, strength, and more. Both on and off-product. • INDIVIDUALIZED ADAPTIVE WORKOUTS: Experience tailored workout programming that automatically adapts as you get stronger. • SMART RECOMMENDATIONS: Recommends fresh workouts every day based on your abilities and the features you like best. • REAL-TIME VIRTUAL COACHING: Motivates your every move and keeps you within your target zones. • EXPLORE THE WORLD: 50+ stunning HD destinations you can explore at your own speed. • ON-DEMAND CLASSES: Sweat it out with world-class trainers who inspire your best effort. • WHOLE BODY WORKOUTS: Round out your routine with workouts like yoga, pilates, and strength. • CURATED MUSIC PLAYLISTS: Match your pace with an ever-changing lineup of new playlists. • REWARDS & TRACKING: All-in-one tracking celebrates your milestones, achievements, and personal bests.  Take advantage of our extended trial and start your membership today. this app® gets to know you by assessing your fitness level and recommending workouts based on your abilities, available time, mood, and the workout experiences you like best.  At the end of the free trial, your Apple account will be charged at the selected membership rate unless you cancel the membership at least 48 hours before the free trial ends.  Cancelation: You may cancel your membership at any time and enjoy the use of your membership through the remainder of your current free trial or membership period, as applicable.  You can manage a membership purchased in the Bowflex this app® app, including canceling it, in your Account Settings in JRNY Store after purchase.  To start the free trial, sign up in JRNY and select a yearly or monthly membership.  Experience hundreds of whole-body floor workouts like yoga, pilates, and more along with on-demand strength classes made exclusively for your Bowflex SelectTech® strength products.  Your membership, whether yearly or monthly, will renew automatically for another year or month unless you cancel it at least 48 hours prior to the end of your current membership period.  Your account will be charged upon renewal of your membership at the current applicable membership rate, plus applicable taxes.  Free Trial: Try this app® features for free with a trial for first-time users.  By using the this app® app, you are certifying that you are at least 18 years old and that you understand and agree to our Terms of Use and Privacy Policy.  MEET THE this app® Digital Fitness Platform.  Tailored workouts, on-demand classes, real-time coaching, and more.  Stick to one routine or explore something new and personalized every day of the week.  ARE YOU NEW TO this app®?  Read our full Terms of Use at ( ) and our Privacy Policy at ( ).