First Aid Status

Last Updated on 2024-11-12 by American Red Cross

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Not working

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Common First Aid Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve First Aid network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the First Aid App
1. On android, goto Settings » First Aid » click [Force Stop]

Clear First Aid App Cache and Data:
1. On android, goto Settings » Apps » First Aid » Storage » click [Clear Data] option. This clears both data and cache.
2. restart First Aid.

On android, goto Settings » Apps or Manage Apps tab.
Click First Aid » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto First Aid » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch First Aid

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Developer: American Red Cross

Feb 18, 2025, 06:46 AM
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