Grain app not working? crashes or has problems?

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⚠️ Most reported problems ⚠️
Something else
80.0%

Not working
14.3%

Account
2.9%

Connection
2.9%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Grain Problems 🔥

- App updates are unreliable

- Customer service is unresponsive

- Unable to change connected bank account without contacting customer service

- No option to leave a number or wait on the line when calling customer service

📋 28 Reported Issues:

R
R Jenkins 2023-04-05

Trying to make a withdrawal and it keeps saying ERROR with the spinning wheel. Been like that for 2 days now.

S
Sherale Davis 2023-04-05

I can’t withdraw funds without an error message

P
Pam McCowin 2022-09-21

External bank account disconnected two weeks ago, been trying to contact them left several messages, you get a generated response. And if you call them there’s no way to leave a voicemail. What’s going to happen when my payment is due?

G
Georgia Morris 2022-08-28

I cannot login in. I’m getting a message that I must verify an OLD phone number. I don’t use that number anymore!!! My number is 240-796-5798 and I know that’s the number my bank has too. So I’m confused and I can’t resolve this. No one is responding to me for weeks now from Grain!

G
Gwin Willis 2022-08-23

I’m not getting an email message with a confirmation link so I can start setting up a new account.

A
Amanda Wasden 2022-08-20

It showing error when I put my number in

K
Katrina 2022-08-18

Everything I try to input my phone number to create an account, it just says “oops something went wrong”

C
ChrissyB 2022-08-15

I am trying to put in my information, and as soon as i put in my phone number to send me a code, it says that something went wrong and to try again. No matter how many times i try, it gives me the same message

F
Felicia Fullwood 2022-08-11

I am trying to put in my information, and as soon as i put in my phone number to send me a code, it says that something went wrong and to try again. No matter how many times i try, it gives me the same message

J
JaHan Josiah Manokey Jr 2022-07-12

It says that it sent email for confirmation but it’s not in my email and I tried to resend it

B
Barbara Leon-Weston 2022-07-10

Not sending reset password or signup email.

C
Christina Faith Shepherd 2022-07-08

I can’t login to the account!!! It’s keeps loading.

L
Leslie Goodman 2022-07-08

Grain not sending confirmation email? Please advise

S
Sherry Timmerman 2022-07-06

I tried to sign up but I did not receive the confirmation email. The email did not go to spam. Thank you for your help.

A
Ana Bright 2022-06-17

Cannot login in, and forgot my password doesn’t work.

A
Armecy Deberry 2022-06-05

App has not been working for 2 months I can’t even log in and my payment is coming up what is going on?

L
Latrice Blain 2022-06-03

I cannot log into my account.

L
Luis Lozada 2022-05-31

App will not let me reconnect bank account and now app is not available in our country yet I have to make a payment.

B
Britany B. 2022-05-31

Something is wrong with my Grain app. It keeps saying documents submitted for verification. What documents are needed? Because my account is still being debited for my payments because my account is still active to my knowledge. But I cannot access the Grain dashboard to see any updates that have been made to my account at all. And it’s been this way for weeks.

A
Allison Spires 2022-05-28

Everytime I click verify identity it closes app

M
Mark 2022-05-27

Today the app will not log me in. Keeps saying oops something went wrong. In a pop up message.

A
Angela Taylor 2022-05-26

Grain app is stuck in verification mode customer service won't respond to me to make a manual payment.

C
Contessa 2022-05-24

It sends me the password rest link but then takes me to the app to sign in again. I haven’t been able to even set anything up

M
Maria Stockinger 2022-05-11

It is giving me a screen that reads accept offer and then push notifications and then it wants me to verify who I am by sending a copy of my ss card. I can’t get off that screen to unlink acct or change any info. HELP

W
William Greising 2022-05-09

App is stuck on processing my documents won’t let me withdrawal

E
Edy 2022-04-24

My comments are being removed!!! I have screenshots of what I wrote and it was immediately deleted why??? Customer is not contacting anyone back!!!! About you this issue.

E
Edy 2022-04-24

This is a SCAM!!!! My family and friends has gone to the police seeking help with this fraudulent issue with this app new requirements. We were told to contact the FBI!! This appears to be a SECURITY BRENCH. Everyone needs to protect their information that was provided immediately. Close all banking accounts . Lock your social security numbers . Reports this to your local authorities immediately.

S
Santisha Ried-Brown 2022-04-05

Verification failed

Showing 1-28 of 28 reported issues:

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