SilverSneakers GO app not working? crashes or has problems?

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13 User reports:
App has problems
 User reports 13

⚠️ Most reported problems ⚠️
Something else
50.0%

Connection
15.4%

Login
15.4%

Not working
11.5%

Problems reported in the last 24 hours

24 hour clock ⏰

📋 13 Reported Issues:

D
David Burkette 2023-05-19

Can’t login. I follow link about class or recipe from my email and it just spins.

A
Audrey Meyer 2023-02-16

delete canceling never hand silver sneakers

P
Patti 2022-07-26

I can’t get into my account! I need a workout. Please fix the glitches on silver sneakers

J
Janice Chambers 2022-07-11

App will not open. It just spins..

⚠️ Troubleshoot | Report Issue ⚠️
N
Nancy Hammond 2022-07-06

I have the same white screen with a spinning circle. I want to login in and take more SilverSneakers classes. I have used app for several years and it has always worked before. What is the problem? Can you help me? Thanks. The silver sneakers app won’t open!! Nancy Hammond.

C
Chris Snopek 2022-07-05

App appears to have a connection. Issue. Same as others have reported

C
Cindy Benedetti 2022-07-05

Same as above white screen spinning and can’t log in…started 7/3 thank you!

F
Francine Johnson 2022-07-05

When app opens, page spins continuously, Unable to schedule class (s) nor log information from class completed.

D
Denise Moore 2022-07-05

Same issue as reported by others on July 4 & 5 2022.

⚠️ Troubleshoot | Report Issue ⚠️
P
Pete Brengosz 2022-07-05

Can’t get in, spins at white screen. iPhone 7

D
Donna Lange 2022-07-04

I tried checking classes for 4th on iPad last night and screen was white with spinning circle in middle. Closed it down and tried again on phone this morning with same thing happening.

D
Diane Wolf 2022-07-04

I can’t get the app to come up. It just spins. I have an iPad IOS 15.5

M
Margaret Westlake 2022-07-04

can't log in, spins at white screen

Showing 1-13 of 13 reported issues:

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Common SilverSneakers GO Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. SilverSneakers GO iPhone Issues and Solutions

  2. SilverSneakers GO Android App Issues and Solutions


  Contact Support

Verified email ✔✔

E-Mail: support@tivityhealth.com

Website: 🌍 Visit SilverSneakers GO Website

Privacy Policy: https://www.silversneakers.com/privacy-policy-terms-app/

Developer: Tivity Health, Inc.




‼️ Outages Happening Right Now

  • Apr 16, 2025, 08:28 PM

    a user from Lehigh Acres, United States reported problems with SilverSneakers GO : Connection

  • Mar 18, 2025, 07:53 PM

    a user from Shepherdsville, United States reported problems with SilverSneakers GO : Login

  • Mar 09, 2025, 04:44 PM

    a user from Warwick, United States reported problems with SilverSneakers GO : Screen

  • Mar 03, 2025, 01:16 AM

    a user from Delray Beach, United States reported problems with SilverSneakers GO : Login

  • Feb 26, 2025, 06:52 PM

    a user from New Britain, United States reported problems with SilverSneakers GO : Login

  • Feb 25, 2025, 02:11 AM

    a user from Gilmer, United States reported problems with SilverSneakers GO : Connection

  • Feb 24, 2025, 11:58 PM

    a user from Canton, United States reported problems with SilverSneakers GO : Login

  • Feb 22, 2025, 12:29 PM

    a user from Wrightsville, United States reported problems with SilverSneakers GO : Account

  • Feb 22, 2025, 09:04 AM

    a user from Denver, United States reported problems with SilverSneakers GO : Not working

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