The Orange App app not working? crashes or has problems?

The Orange App Status

Published by Jack Cowan

Introducing The Orange App. A fully functioning replacement to in class heart
rate monitors.

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Common The Orange App Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot The Orange App app on iOS and Android devices. Solve all The Orange App app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

The Orange App iPhone Issues and Solutions

The Orange App iOS app crashes, not working, errors
The Orange App iOS app network issues
The Orange App on iOS has black/white screen

The Orange App Android App Issues and Solutions

The Orange App has errors/crashing/not working
The Orange App server network connectivity issues
The Orange App has black screen

The Orange App iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever The Orange App app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix The Orange App app crashes or not working on Iphone (iOS):

Close and restart the The Orange App app on iPhone
Update The Orange App app to the Latest Version for iOS
Uninstall and reinstall The Orange App iPhone app
Update your iPhone to the latest iOS version

Fix The Orange App on iPhone unable to connect to server/internet connection issues::

To resolve The Orange App network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix The Orange App black/white screen (blank screen) on iPhone:

Follow the The Orange App iOS app troubleshooting guide Here →

The Orange App Android App Issues and Solutions

Fix The Orange App not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent The Orange App app issues:

Force Stop the The Orange App App
1. On android, goto "Settings" » click The Orange App app. » click "Force Stop".

Update The Orange App to the latest version on PlayStore

Clear The Orange App App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "The Orange App app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch The Orange App.

Fix The Orange App unable to contact server/ The Orange App internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click The Orange App » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got The Orange App » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch The Orange App on android.

Solve The Orange App black/white screens issue on Android:

Follow the The Orange App android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Jack Cowan, developers of The Orange App.

100% Contact Match

Developer: RoundBox Events

E-Mail: [email protected]

Website: Visit The Orange App Website

About this app

A fully functioning replacement to in class heart rate monitors. Introducing The Orange App. Track your zones, add an emoji, and have some fun. The orange integrates right into your health app, and uses HealthKit, to give you a best in class experience.