Hy-Vee app not working? crashes or has problems?

Hy-Vee Status
I have a problem with Hy-Vee

Are you having issues? Select the issue you are having below and provide feedback to Hy-Vee.

⚠️ Fix Now in One Click
👨🏻‍👩🏻‍👦🏻‍👦🏻
13 User reports:
App has problems
 User reports 13

⚠️ Most reported problems ⚠️
Something else
55.2%

Not working
24.1%

Connection
13.8%

Crashes
3.4%

Problems reported in the last 24 hours

24 hour clock ⏰

📋 16 Reported Issues:

M
Merrill 2025-02-25

App doesn't respond to touches.

C
Cyndy Thier 2024-06-28

Hello, I have to type so slow in order for it to function. If not it skips letters I have hard swiped out and uninstalled and reinstalled. It’s the only app on my phone not functioning. My phone is up to date.

S
Star 2024-05-27

Very slow. I don't have time to wait. Virtually every time.

T
Tammy 2024-04-25

Can't place order get all the way to place my order and have to fill all the information out again

⚠️ Troubleshoot | Report Issue ⚠️
T
Teri Dahl 2024-03-17

At bottom of screen on Hy-Vee app, cannot tap on any of categories, such as ‘Health’. Nothing happens, stays on ‘Shopping’.

M
Melissa Young 2024-03-13

The hy-vee website is not working. Whenever I try to search it starts "blinking" and then disappears.

J
Jean 2024-02-21

Why can I no longer see the weekly ads in the app, yet my husband can see them?

S
Shirley Anlauf 2024-01-19

I can use app to load groceries but it will not allow me to pay for them on app

P
Patty Horvatic 2023-07-20

Can not load search or go to my precious purchase history any more. Just spins & spins

⚠️ Troubleshoot | Report Issue ⚠️
F
Faith Eichman 2023-04-08

Cannot login to my Hy-Vee app

J
John Gianola 2023-04-08

Since updating the app it will not allow me to login.

L
Lora 2023-04-08

App keeps crashing and won’t let me sign in

R
Randal Jones 2022-11-07

On login to account doesn't work says side client exception

N
Nanci L Salistean 2022-09-14

Daily WOW deals not coming through on app

⚠️ Troubleshoot | Report Issue ⚠️
F
Fredrick Cox 2022-07-25

No app installation on Hy-Vee so call customer EZ way to shop for groceries

J
Jennifer 2022-05-27

The app. Freezes when I go into anything to do with the pharmacy. It just sits there with the little basket thinking? Wont go any further

Showing 1-16 of 16 reported issues:

Have a Problem with Hy-Vee? Report Issue




Common Hy-Vee Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. Hy-Vee iPhone Issues and Solutions

  2. Hy-Vee Android App Issues and Solutions


  Contact Support

Verified email ✔✔

E-Mail: mobileteam@hy-vee.com

Website: 🌍 Visit Hy-Vee Website

Privacy Policy: https://hy-vee.com/company/policy/privacy.aspx?skipmobile=1

Developer: Hy-Vee




‼️ Outages Happening Right Now