Contact Hy Vee Support

by Cyflwr Dienw

With the old app, I could easily refill prescriptions from my account. With this so I have to scroll through every prescription I've had since the Sycamore, IL location opened and once I do finally find the needle in a haystack, I have to scroll through every prescription I've ever had (about 10 years worth) to get to the refill this prescription. It's a slog to just fill a necessary prescription. Particularly since for several months when I've sent in a necessary refill, I traveled the hour to get to the closest HyVee with my favorite pharmacist (Sharda) only to get home and find they didn't fill it. So we had to go an hour away again the next day to go inside and tell them I had put the refill in to be refilled five days before the first day I came. Your app is neither functional for the pharmacy, nor does it seem to reliably send refills to the pharmacist in a timely manner. Considering changing pharmacies to somewhere closer who has a functional app.

by JWFIVEO

I just downloaded to look at and see if I would be able to use it. Unfortunately I will not be able to completely to my advantage. I have to have the ability to see what ingredients are in a product and I need to know nutritional facts as far as how many macros are in a product. For example the number of carbs, dietary fiber, sugar, added sugar. Every grocery items has to have this information on its packaging. If I can’t see what that is before ordering it I won’t be able to order it because of my health.
Some items have this but not all items in this app does.

I would love to switch from the major box store that has the ability to provide me the nutritional facts on all their products I order but unfortunately until this app gets updated to its competitions level it really is useless for me to try and use

by Veryold&tired

Everything it says about app is true snd if they could get their accounting fixed it would be grest. They sent me several different ants in 24 hours before delivery; yes, produce, bulk and meat may be estimated skightly off - but the amt they ended seemed close until I saw receipt that arrived didn’t match any of their totals and was in my favor. I was billed as if there were no adj. They told me there would be a $3 credit on next (this) bill. It showed on receipt but still are billing my acct as if everything was on it that i originally ordered. On today’s order they sent me an adjusted amt because several items were on sale and they didn’t have one item but still getting billed for things I didn’t receive. Receipt amt correct but they have yet to bill me the ant receipt shows. Trying to talk to them is like talking doubletalk. NOT WORTH THE HASLE!!