Contact Hy-Vee

Contact Hy Vee Support

Published by on 2023-12-15

About: Grocery shopping (and everything else!) is now the easiest thing on your to-do
list. This supermarket app does everything.



How to Contact Hy Vee Customer Service/Support

Hy-Vee Contact Information

Listed below are our top recommendations on how to get in contact with Hy-Vee. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Hy-Vee. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



100% Contact Match

Developer: Hy-Vee

E-Mail: [email protected]

Website: Visit Hy Vee Website

100% Contact Match

Developer: Hy-Vee

E-Mail: [email protected]

Website: Visit Hy-Vee Website



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Reported Issues: 3 Comments

4.3 out of 5

By Cyflwr Dienw


Pharmacy access is abhorrent

With the old app, I could easily refill prescriptions from my account. With this so I have to scroll through every prescription I've had since the Sycamore, IL location opened and once I do finally find the needle in a haystack, I have to scroll through every prescription I've ever had (about 10 years worth) to get to the refill this prescription. It's a slog to just fill a necessary prescription. Particularly since for several months when I've sent in a necessary refill, I traveled the hour to get to the closest HyVee with my favorite pharmacist (Sharda) only to get home and find they didn't fill it. So we had to go an hour away again the next day to go inside and tell them I had put the refill in to be refilled five days before the first day I came. Your app is neither functional for the pharmacy, nor does it seem to reliably send refills to the pharmacist in a timely manner. Considering changing pharmacies to somewhere closer who has a functional app.



By JWFIVEO


Not all items have nutritional facts posted

I just downloaded to look at and see if I would be able to use it. Unfortunately I will not be able to completely to my advantage. I have to have the ability to see what ingredients are in a product and I need to know nutritional facts as far as how many macros are in a product. For example the number of carbs, dietary fiber, sugar, added sugar. Every grocery items has to have this information on its packaging. If I can’t see what that is before ordering it I won’t be able to order it because of my health. Some items have this but not all items in this app does. I would love to switch from the major box store that has the ability to provide me the nutritional facts on all their products I order but unfortunately until this app gets updated to its competitions level it really is useless for me to try and use



By veryold&tired


Din’t use it!

Everything it says about app is true snd if they could get their accounting fixed it would be grest. They sent me several different ants in 24 hours before delivery; yes, produce, bulk and meat may be estimated skightly off - but the amt they ended seemed close until I saw receipt that arrived didn’t match any of their totals and was in my favor. I was billed as if there were no adj. They told me there would be a $3 credit on next (this) bill. It showed on receipt but still are billing my acct as if everything was on it that i originally ordered. On today’s order they sent me an adjusted amt because several items were on sale and they didn’t have one item but still getting billed for things I didn’t receive. Receipt amt correct but they have yet to bill me the ant receipt shows. Trying to talk to them is like talking doubletalk. NOT WORTH THE HASLE!!




Have a Problem with Hy-Vee? Report Issue

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Why should I report an Issue with Hy-Vee?

  1. Pulling issues faced by users like you is a good way to draw attention of Hy-Vee to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Hy-Vee customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Hy-Vee.


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