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23 User reports:
App has problems
 User reports 23

⚠️ Most reported problems ⚠️
Not working
34.4%

Login
28.1%

Something else
28.1%

Account
3.1%

Problems reported in the last 24 hours

24 hour clock ⏰

📋 9 Reported Issues:

B
Bert Haagenstsad 2024-03-09

When I try to register the site asks for a valid Email address, which I provide. No message arrives in my in box. I am not able to register.

A
Amanda 2023-08-02

Keeps popping up an error when I go to log in.

K
Karen Flowers 2023-04-13

I was not aware that I had not been renewed for this year. I'm trying to do this now. My card # is 5081 39 In my name Karen A. Flowers. Any help possible would be greatly appreciated. Phone. 850 528 7176

B
Billy Sharkey 2023-01-12

Sent a message a few minutes ago. To ad to it. When I finally get to the normal login page and put in my username and password I get a message that says Whitelabel Error page. This application has no configured error view, so you are seeing this as a fallback.

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B
Billy Sharkey 2023-01-12

When I open the app I get a white page white page with the words account at the bottom on one side and location on the bottom on the other side. When I tap on account it takes me to a page that says No account found. Please add account by clicking Add Account button. I have have an account and been using it for a while. I tried putting in the numbers from my Bride Card and it says Error Something went wrong. Please try again.

L
Lori 2023-01-12

Cannot access to unfreeze cerd

R
Richard Phillip Brubaker 2022-12-26

forgot the security code.

J
Joanie Welch 2022-09-21

When I go to activate my cards, it says my information is invalid. What do I do?

D
Delores A Krise 2022-06-03

On May 21, 2022 at the times of 4:48-4:54 and5:25 I tried to use my Bridge card at the Meijers store in Fremont, Mi. My card was declined three times and I left without the groceries. After I got home I checked the balance on the card and they still charged my card $234.61. I have been to that store twice to ask for reimbursement for that amount and they told me both times that I had to contact my EBT card company. I've called the number on the card and get a recorded message but no message on how to report this problem so my card is still short the $234.61. Is this the way I need to let you know that I need help? I did return to the store the following day and did get the needed items with my EBT card and had no problem that time. But am still being charged for groceries that I didn't get.

Showing 1-9 of 9 reported issues:

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Common ebtEDGE Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. ebtEDGE iPhone Issues and Solutions

  2. ebtEDGE Android App Issues and Solutions


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Verified email ✔✔

E-Mail: ebtedge.mobile@fisglobal.com

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Developer: FIDELITY NATIONAL INFORMATION SERVICES, INC




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