ebtEDGE Status
Published by FIS on 2023-12-03 ebtEDGE mobile application simplifies your life when you depend on SNAP or TANF
benefits allowing you to view your benefits at the touch of a finger. ebtEDGE
allows you to check your balances, review your transaction history.
Are you having issues? Select the issue you are having below and provide feedback to ebtEDGE.
problems reported in the last 24 hours
Reported Issues: 9 Comments
By Bert Haagenstsad 1 month ago
When I try to register the site asks for a valid Email address, which I provide. No message arrives in my in box. I am not able to register.
By Amanda 8 months ago
Keeps popping up an error when I go to log in.
By Karen Flowers 1 year ago
I was not aware that I had not been renewed for this year. I'm trying to do this now. My card # is 5081 39 In my name Karen A. Flowers. Any help possible would be greatly appreciated. Phone. 850 528 7176
By Billy Sharkey 1 year ago
Sent a message a few minutes ago. To ad to it. When I finally get to the normal login page and put in my username and password I get a message that says Whitelabel Error page. This application has no configured error view, so you are seeing this as a fallback.
By Billy Sharkey 1 year ago
When I open the app I get a white page white page with the words account at the bottom on one side and location on the bottom on the other side. When I tap on account it takes me to a page that says No account found. Please add account by clicking Add Account button. I have have an account and been using it for a while. I tried putting in the numbers from my Bride Card and it says Error Something went wrong. Please try again.
By Lori 1 year ago
Cannot access to unfreeze cerd
By Richard Phillip Brubaker 1 year ago
forgot the security code.
By Joanie Welch 1 year ago
When I go to activate my cards, it says my information is invalid. What do I do?
By Delores A Krise 1 year ago
On May 21, 2022 at the times of 4:48-4:54 and5:25 I tried to use my Bridge card at the Meijers store in Fremont, Mi. My card was declined three times and I left without the groceries. After I got home I checked the balance on the card and they still charged my card $234.61. I have been to that store twice to ask for reimbursement for that amount and they told me both times that I had to contact my EBT card company. I've called the number on the card and get a recorded message but no message on how to report this problem so my card is still short the $234.61. Is this the way I need to let you know that I need help? I did return to the store the following day and did get the needed items with my EBT card and had no problem that time. But am still being charged for groceries that I didn't get.
Common dislikes about ebtEDGE app
- Face ID not working
- Server error
- Not user friendly for those new to EBT cards
- New version not working properly
Have a Problem with ebtEDGE? Report Issue
Leave a comment:
Common ebtEDGE Problems & Solutions. Troubleshooting Guide
Complete guide to troubleshoot ebtEDGE app on iOS and Android devices. Solve all ebtEDGE app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at FIS, developers of ebtEDGE.
100% Contact Match
Developer: FIDELITY NATIONAL INFORMATION SERVICES, INC
E-Mail: [email protected]
Website: Visit ebtEDGE Website
If you have both SNAP and TANF benefits you will have access to view both benefits at the same time. • The most private and secure EBT application on the market. • If your phone supports Apple Touch ID, running iOS 11+ and you’ve registered your finger prints to your phone, simply touch the finger sensor on your IOS device, and quickly access the balance of your accounts. • If your phone supports Apple Face ID, running iOS 11+ and you’ve enrolled your face, quickly access the balance of your accounts by looking at your phone. • Need help? Alaska, Arizona, Colorado, District of Columbia, Florida, Guam, Hawaii, Idaho, Kansas, Kentucky, Minnesota, Missouri, North Carolina, North Dakota, Nebraska, New Hampshire, New Mexico, Nevada, Oregon, Rhode Island, South Dakota, Virgin Islands, Vermont, West Virginia, Washington, Wisconsin and Wyoming. this app mobile application simplifies your life when you depend on SNAP or TANF benefits allowing you to view your benefits at the touch of a finger. this app allows you to check your balances, review your transaction history. We have plenty of that in the Help Center. • Locate SNAP retailers near your location or where you are going to with the location services. • Set your language preferences to English, Spanish or Haitian Creole. • New features around the corner… stay tuned…. 1. Only certain devices are capable for either touch id or face id login. 2. For State SNAP or TANF cardholders with eligible cards.
