Navient Loans app not working? crashes or has problems?

Navient Loans Status

Published by Navient

Manage your student loans conveniently and securely with Navient’s loan
management app. Our app makes it fast, easy, and convenient to stay on top of
your loan(s).

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Common dislikes about Navient Loans app

- Cursor does not automatically advance to next field when entering personal info

- App can be unresponsive and crash frequently

- Buttons and menu items are not user-friendly

- Battery drains quickly while using the app

- Does not have a feel of an app and functions more like a bookmark to the website

- Hard to check messages and find information about loans, such as interest paid and loan payment allocation requests.

Have a Problem with Navient Loans? Report Issue

Common Navient Loans Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Navient Loans app on iOS and Android devices. Solve all Navient Loans app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Navient Loans iPhone Issues and Solutions

Navient Loans iOS app crashes, not working, errors
Navient Loans iOS app network issues
Navient Loans on iOS has black/white screen

Navient Loans Android App Issues and Solutions

Navient Loans has errors/crashing/not working
Navient Loans server network connectivity issues
Navient Loans has black screen

Navient Loans iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Navient Loans app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Navient Loans app crashes or not working on Iphone (iOS):

Close and restart the Navient Loans app on iPhone
Update Navient Loans app to the Latest Version for iOS
Uninstall and reinstall Navient Loans iPhone app
Update your iPhone to the latest iOS version

Fix Navient Loans on iPhone unable to connect to server/internet connection issues::

To resolve Navient Loans network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Navient Loans black/white screen (blank screen) on iPhone:

Follow the Navient Loans iOS app troubleshooting guide Here →

Navient Loans Android App Issues and Solutions

Fix Navient Loans not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Navient Loans app issues:

Force Stop the Navient Loans App
1. On android, goto "Settings" » click Navient Loans app. » click "Force Stop".

Update Navient Loans to the latest version on PlayStore

Clear Navient Loans App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Navient Loans app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Navient Loans.

Fix Navient Loans unable to contact server/ Navient Loans internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Navient Loans » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Navient Loans » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Navient Loans on android.

Solve Navient Loans black/white screens issue on Android:

Follow the Navient Loans android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Navient, developers of Navient Loans.

100% Contact Match

Developer: Navient Solutions, LLC

E-Mail: [email protected]

Website: Visit Navient Loans Website

58.82% Contact Match

Developer: Avereo

E-Mail: [email protected]

Website: Visit Avereo Website

About this app

Our app makes it fast, easy, and convenient to stay on top of your loan(s). © 2017 Navient Solutions, LLC. All rights reserved. Navient and the Navient logo are registered service marks of Navient Solutions, LLC. Manage your student loans conveniently and securely with Navient’s loan management app. Navient Corporation and its subsidiaries, including Navient Solutions, LLC, are not sponsored by or agencies of the United States of America.