Muzing app not working? crashes or has problems?

Muzing Status

Last Updated on 2021-07-07 by CULTURALIV

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Common Muzing Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Muzing app on iOS and Android devices. Solve all Muzing app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Muzing iPhone Issues and Solutions

Muzing iOS app crashes, not working, errors
Muzing iOS app network issues
Muzing on iOS has black/white screen

Muzing Android App Issues and Solutions

Muzing has errors/crashing/not working
Muzing server network connectivity issues
Muzing has black screen

Muzing iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Muzing app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Muzing app crashes or not working on Iphone (iOS):

Close and restart the Muzing app on iPhone
Update Muzing app to the Latest Version for iOS
Uninstall and reinstall Muzing iPhone app
Update your iPhone to the latest iOS version

Fix Muzing on iPhone unable to connect to server/internet connection issues::

To resolve Muzing network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Muzing black/white screen (blank screen) on iPhone:

Follow the Muzing iOS app troubleshooting guide Here →

Muzing Android App Issues and Solutions

Fix Muzing not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Muzing app issues:

Force Stop the Muzing App
1. On android, goto "Settings" » click Muzing app. » click "Force Stop".

Update Muzing to the latest version on PlayStore

Clear Muzing App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Muzing app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Muzing.

Fix Muzing unable to contact server/ Muzing internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Muzing » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Muzing » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Muzing on android.

Solve Muzing black/white screens issue on Android:

Follow the Muzing android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at CULTURALIV, developers of Muzing.

About this app

We are a community of art lovers discovering and connecting around visitor-centered programming. Through our community-sourced repository of exhibits, this app empowers you to share the shows happening around you and connect with people interested in going to the same shows. 1. 3. 4. 5.