Contact hi Support
Company Name: HI
About: Welcome to hi, the world’s fastest growing blockchain and crypto community,
trusted by over 3 million members - and home to the HI.
A simple and easy
digital wallet to buy, save, earn and send payments with cryptocurrencies such
as HI, Bitcoin (BTC), Ethereum (ETH), Dogecoin (DOGE), Litecoin (LTC), Dai (DAI)
Binance Coin (BNB), Binance USD (BUSD), TetherUSD (USDT), TrueUSD (TUSD),
USDCoin (USDC).
hi Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: marketingteam@hi.com
Website: 🌍 Visit hi Website
Privacy Policy: https://www.hi.com/support/privacy
Developer: hi.com
3 Most reported problems 😔💔
USA Users Beware
by Mcweakballs
This app and the project behind it does not allow you to purchase hi with BNB if you are a user from the USA. This wouldn’t be so bad if they didn’t wait until after you send your BNB into the apps internal wallet to let you know this. I understand KYC regulations but this one feels conveniently timed in such a way to benefit them as the custodians of your crypto.
Scams for Referrals!
by Mikaroni
Suddenly after 20+ days I am no longer able to get the free daily rewards. Getting a pop up that states to get free rewards I must refer at least 1 friend once every 7 days. No where at any point in time did it ever mention that this would happen. Never was I warned this block would come up. From the App Store description, which talks about free daily rewards, to the app talking about the free daily reward question. It never once mentions the need to invite people. 100% a scam at this point. To use a financial service you don’t have to refer anyone. It’s a way for them to scam more people. Will be removing myself from this app and discouraging people from ever joining. Biggest waist of time and money.
Missing transactions
by Stockup42
I bought $50 of ustd sent from Coinbase as a test to see if everything works. It’s been 2 days and the funds have not been added to my account. I’ve gotten no response from emailing them. No support for the app. Can’t login with my password, have to use my phone number. The app says my email doesn’t exist, the one I used to set up the app, because I never deleted the first message from the hi app. There’s no way to reset the password. I’ll give them a couple days before I announce them as a scam on stock up 42 on YT to see if I get a response.
Have a Problem with hi: Web3 Wallet-Crypto Neobank? Report Issue
Why should I report an Issue with hi: Web3 Wallet-Crypto Neobank?
- Pulling issues faced by users like you is a good way to draw attention of hi: Web3 Wallet-Crypto Neobank to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a hi: Web3 Wallet-Crypto Neobank customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using hi: Web3 Wallet-Crypto Neobank.
