Smart Traveller Status

Last Updated on 2022-11-28 by Digit-u

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Most reported problems

Not working

100.0%

Common Smart Traveller Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Smart Traveller network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Smart Traveller App
1. On android, goto Settings » Smart Traveller » click [Force Stop]

Clear Smart Traveller App Cache and Data:
1. On android, goto Settings » Apps » Smart Traveller » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Smart Traveller.

On android, goto Settings » Apps or Manage Apps tab.
Click Smart Traveller » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Smart Traveller » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
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Developer: Arrture Group Limited

Aug 04, 2025, 09:07 PM
a AndroidOS user from Lyon, France reported problems with Smart Traveller : Not working
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