National Geographic Traveller AU/NZ app not working? crashes or has problems?

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About this app

You will be charged for renewal within 24 hours of the end of the current period, for the same duration and at the current subscription rate for the product. -You may turn off the auto-renewal of subscriptions through your Account Settings, however you are not able to cancel the current subscription during its active period. -Payment will charged to your iTunes account at confirmation of purchase and any unused portion of a free trial period, if offered, will be forfeited when a subscription to that publication is purchased.  Every issue of NATIONAL GEOGRAPHIC TRAVELLER AUSTRALIA & NEW ZEALAND EDITION is packed with awe-inspiring professional photography, in-depth feature articles by some of the world’s best writers and explorers, interviews with people truly making a difference, products and hotels with purpose, culinary inspiration, and travel experiences from people who know the world best.  When a recurring subscription is purchased the latest issue will become available to download immediately. -The subscription will renew automatically unless cancelled more than 24 hours before the end of the current period.  Download NationalGeographicTravellerAUNZ today and begin an awesome journey of discovery with National Geographic Traveller, Australia & New Zealand edition.  The current issue, back issues and future issues can be purchased within NationalGeographicTravellerAUNZ .  The magazine shares authentic experiences from across the globe that reveal a true sense of place, turning vacations, family trips and weekend getaways into enriching experiences that will stay with you for a lifetime.  We recommend loading NationalGeographicTravellerAUNZ for the first time in a wi-fi area so that all issue data is retrieved.  If your app will not load past the splash page after a first install or an update please click the settings cog, then click Settings then Refresh app data.  Free app downloads do not include a free issue unless otherwise stated.  Users can register for/ login to a pocketmags account in-app.  Existing pocketmags users can retrieve their purchases by logging into their account.  Paid for app downloads include one issue of the user's choice.  This will protect their issues in the case of a lost device and allow browsing of purchases on multiple platforms.  Help and frequently asked questions be accessed in-app and on pocketmags.  Subscriptions are also available within the application.  If you have any problems at all please do not hesitate to contact us: help@pocketmags.