Voi app not working? crashes or has problems?

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25 User reports:
App has problems
 User reports 25

⚠️ Most reported problems ⚠️
Login
32.4%

Something else
32.4%

Connection
13.5%

Not working
10.8%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Voi Problems 🔥

- People leaving scooters in courtyards

- Expensive

- No way to request a refund

- Suspension of account for riding on pavement

📋 12 Reported Issues:

T
Tom 2023-05-18

Nothing works, Map doesn't load, does not show any scooters. Scan to ride doesn't work. You have to keep trying the most random things to just hope it fixes it. I have uninstalled, installed, turned phone off, messed with app/location settings. Completely inadequate and a complete waste of money as i have a monthly pass and can't even use it. When i try log out and log back in im stuck at the rules where you have to press 'got it' gets stuck there every time, when it does finally decide to log me in. It just doesn't work at all. For the prices you charge this is a joke, You even released an update over the past week and it didn't fix a thing, I have used VOI for over 2 years now and never had issues like this.

R
Ruby Chiu 2023-05-18

The app is jot working, it does not show scooter nor allow me to scan ride. The map did not expand when I shrink it, menu bar have nothing besides profile button and I can’t click on it. Reinstalling, restart app, clear cookies, instal from a different country or restart my phone still can’t get it move. By luck it works properly for once.

A
Anke 2023-04-04

The app does not show any scooters in the map and does not let me scan to ride. When I click the button nothing happens, the same is true when I click the help tab. I have tried reinstalling the app and it makes no difference. I already missed two important appointments as I was relying on VOI as means of transport.

J
John Lucas 2023-03-30

The app does not let me scan to ride. When I click the button nothing happens, the same thing happens it I click the help tab. I have tried reinstalling the app and it makes no difference. I rely on voi daily so this is a huge inconvenience.

⚠️ Troubleshoot | Report Issue ⚠️
M
Maxwell 2023-01-18

Voi app not working this morning

R
Robert Nash 2022-11-28

Voi app won’t work when using 4g continuing issue every time I try to use scooters

M
Monke 2022-11-01

Can't end my ride, because app crashes

P
Pierre Tucker 2022-10-31

App is saying I have no internet connection when I have full bars

H
Haseeb 2022-08-18

It's not letting me log into my account

⚠️ Troubleshoot | Report Issue ⚠️
P
Patrick 2022-07-12

The app isn’t unlocking the scooters I try to connect to

T
Tendai Kasambira 2022-07-06

My phone number isn’t reserving the code for me to login into my account. I recently got a new phone and it’s not working.

M
Michael Giudice 2022-03-20

Crashes

Showing 1-12 of 12 reported issues:

Have a Problem with Voi – e-scooter & e-bike hire? Report Issue




Common Voi Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. Voi iPhone Issues and Solutions

  2. Voi Android App Issues and Solutions


  Contact Support

Verified email ✔✔

E-Mail: admin@voiapp.io

Website: 🌍 Visit Voi Website

Privacy Policy: https://www.voi.com/legal/voi-privacy-policy/

Developer: Voi Technology Ab




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