The BMJ app not working? crashes or has problems?

The BMJ Status

Published by BMJ Group on 2023-01-26

Online, The BMJ is one of the world’s leading general medical journals for
researchers, educators, clinicians and policy-makers. The BMJ is the house
journal of British medicine, owned by Britain’s doctors.

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Common The BMJ Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot The BMJ app on iOS and Android devices. Solve all The BMJ app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

The BMJ iPhone Issues and Solutions

The BMJ iOS app crashes, not working, errors
The BMJ iOS app network issues
The BMJ on iOS has black/white screen

The BMJ Android App Issues and Solutions

The BMJ has errors/crashing/not working
The BMJ server network connectivity issues
The BMJ has black screen

The BMJ iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever The BMJ app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix The BMJ app crashes or not working on Iphone (iOS):

Close and restart the The BMJ app on iPhone
Update The BMJ app to the Latest Version for iOS
Uninstall and reinstall The BMJ iPhone app
Update your iPhone to the latest iOS version

Fix The BMJ on iPhone unable to connect to server/internet connection issues::

To resolve The BMJ network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix The BMJ black/white screen (blank screen) on iPhone:

Follow the The BMJ iOS app troubleshooting guide Here →

The BMJ Android App Issues and Solutions

Fix The BMJ not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent The BMJ app issues:

Force Stop the The BMJ App
1. On android, goto "Settings" » click The BMJ app. » click "Force Stop".

Update The BMJ to the latest version on PlayStore

Clear The BMJ App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "The BMJ app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch The BMJ.

Fix The BMJ unable to contact server/ The BMJ internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click The BMJ » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got The BMJ » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch The BMJ on android.

Solve The BMJ black/white screens issue on Android:

Follow the The BMJ android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at BMJ Group, developers of The BMJ.

Verified email

Contact e-Mail: [email protected]

100% Contact Match

Developer: BMJ

E-Mail: [email protected]

Website: Visit The BMJ Website

About this app

A monthly purchase will be applied to your iTunes account at the end of the first month trial. Purchasing a subscription to The BMJ app at a cost of £10. 49 a month will give you access to all TheBMJ editions of The BMJ. Subscriptions will automatically renew at a cost of £10. 49 a month unless cancelled within 24-hours before the end of the current period. Then subscribe to The BMJ for £10. 49 a month, where the first month is free. Any unused portion of a free trial will be forfeited if you purchase a subscription. Online, The BMJ is one of the world’s leading general medical journals for researchers, educators, clinicians and policy-makers. You can cancel anytime or turn off auto-renew with your iTunes account settings. You’ll get instant access to every issue published since January 2017! The BMJ is the house journal of British medicine, owned by Britain’s doctors. Not a BMA member or personal subscriber? If you experience any problems, please email customer support on support@bmj.