BSIMB PHOTO app not working? crashes or has problems?

BSIMB PHOTO Status


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⚠️ Most reported problems ⚠️
Something else
64.3%

Not working
17.9%

Photo/Video
14.3%

Login
3.6%

Problems reported in the last 24 hours

24 hour clock ⏰

📋 18 Reported Issues:

A
April Hoy 2023-10-28

My frame shows the logo when I plug it in and then it goes black. I have recently moved but I can’t get anything to work to change to current Wi-Fi. How can I get I working again?

J
Janet Oberlander 2023-10-07

I can't install the bsimb photo app to my new android phone!!! When I search for it on the google play store it doesn't come up. What happened?? How can I download new photos to my digital frame?????

A
ANNETTE FREEMAN 2023-09-09

How do you reboot photo frame?

E
EDITH TAMAYO 2023-08-29

JUST STOPPED WORKING

R
Robin Cleveland 2023-08-25

Photo frame just stopped working. When booting up, shows the logo screen and then goes black. Brought to another location, new wifi. It booted up and I could get to settings but as soon as I connected to Wi-Fi it went black. Please send info to fix issue.

R
Robert Amann 2023-08-22

My Model # BS-W15E-BA starts to boot up but after logo screen appears screen goes black

R
Rachel Nisco 2023-06-10

Is the app not working for Android? I have reinstalled it and restarted my phone, but it's not allowing me to pull up anything. Just frozen.

S
Sandy Blain 2023-05-09

My BSIMB frame suddenly stopped working. When restarting it, the BSIMB icon shows but then a black screen again.

S
Scott Rushforth 2023-01-22

My Frame: (1) doesn't show all of the photos that I have loaded, (2) does not randomize the photos that I have loaded, an (3) skips photos (tries to load some photos and fails) -- a different problem than (1). Could you help me with these problems? I am sure that I have done everything according to instructions provided with my frame. Thank you. Scott Rushforth

C
Charnell Lehman 2023-01-03

Can't upload photos from from our phones prior to a day or two ago. Checked for updates and couldn't find any. Was working when we first got the frame and just stopped a couple of weeks ago.

N
Nicole Desormeaux 2023-01-03

My digital photo frame just stopped working.

M
Mike Caras 2022-12-11

We came home one day and the BS-W10T just had the BSIMB logo displayed. I tried turning it off and back on, rebooting it, etc... Ot does NOT advance beyond the logo screen. What gives?

M
Mary Kritz 2022-12-03

Are usually load a few pictures every couple of weeks now every time I try and load a few pictures, it just says failed. I’ve tried rebooting my phone I fret tried to reboot the frame and it still does that.

P
Pat Randle 2022-11-27

Keep getting send failed messages. Can’t send pictures to frame…

M
Mike 2022-10-29

after my BSIMB digital photo frame did an update it only goes to the start up screen thats say "BSIMB BE SIMPLE BE BETTER" and just flickers from a black screen to that screen. I tried doing factory reset but that doesn't seem to be working either. SN1W10B09202001662 model W10B

T
Tiffany Freeman 2022-05-14

It is saying unfortunately VPhoto has stopped and you can’t get out of it to do anything to fix it

D
David Rehm 2022-04-25

No matter how many photos i remove and do a factory reset I still get Vphoto stopped working message. I have tried factory reset and put photos on a micro SD card and still get same message. Any information would be appreciated before just send it back. Thanks

T
Timothy C Turenne 2022-03-02

How do I access settings?

Showing 1-18 of 18 reported issues:

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