Contact BodyFit Fitness Training Coach Support

I loaded onto my phone, opened the app and selected the only option of “lets get started”. Next screen gives me 2 choices, monthly or annual subscription. Am I missing something? Where is the 7 day free trial it advertises? I’m not paying for something I haven’t seen yet. Developer responded several months later saying I have to select a membership type as it will automatically bill me after the 7 day trial period if I don’t cancel. How about just letting me see the app and if I like it, let me sign up and select automatic renewal. Stop taking away the consumers choice. If you aren’t confident your app is everything I’m looking for, then it shouldn’t be an issue. If your just trying to take money from people with the “oops I forgot to cancel” subscription, then you need to redesign your app and get a set of morals along with some ethics and start doing the right thing.

This app is the paid version of the free BodySpace app but it doesn’t work well. I have been using BodySpace for years and switched over to BodyFit thinking that my workout history would come over and it didn’t. When I spoke to customer support they just said “No BodySpace is legacy program that we aren’t getting rid of but are no longer managing.” Then I had a workout not save on the app and again customer support said “ You can mark it completed on the web site and just write down what you did this week for next week. “ I have never had a workout tracking app for two weeks and had to contact customer support twice and them be no help at all. Do yourself a favor and don’t buy the service!

This app is seamless and straightforward when it comes to making a plan and sticking to it. I am fortune enough to have a majority of the equipment necessary to perform nearly all exercises asked for in each plan, which is great. However.. This has happened multiple times over, particularly in Jim Stoppani’s 6-weeks to Shred and the Alpha Men workout, where my workouts simply wont be logged onto the calendar after I’ve fully completed the workout. I’ve tried restarting the app and re-logging all the weights and reps again, but it still won’t appear. I’ve also tried to visit the website itself and track it there, but to no avail. This app’s failure to log my workouts after consistent attempts is making it difficult to track my efforts, and can sabotage my progress in the future because I won’t be able to remember every single weight I’ve lifted as time goes on when I’m trying to do progressive overload. If there are workarounds or fixes done to this app, I’d be thrilled to give 5 stars, but this hassle of failure to record my progress is detrimental to me.