Extremeterrain: Offroad Parts Reviews

by OniLynx

Extremeterrain is laggy, bug-ridden, and just generally broken all the time. I am on the latest version, so it’s not a matter of being up to date. I can’t delete things from my wish list. When you click certain things it brings you back to the “homepage” instead of where the link is supposed to bring you. Nothing is updated on the front page where they show you “builds”, it’s just the same hideous looking Heep I’ve seen for years now, never anything new. Extremeterrain needs help, because it could be great, but it seems neglected.

by Abrn04

Whenever I click on anything Extremeterrain brings me right to the “customer photo” section and not the product page. I’m trying to look up an item from a previous order so I could watch the installation video and it just brings me back to the customer photo section. Instead, I have to look up the specific item from the shopping section but even that isn’t made easy. I have to actually go online to a browser to try and find the product and the directions. Extremeterrain is totally useless.

by Wrangler Lifer

Extremeterrain has some cool aspects like being able to see “user” builds. But it’s the same pictures and products over and over. There isn’t an abundance of variety. It should have been my first clue, but I ordered anyway. Big mistake! Every item I ordered was in stock and given a delivery date (tires,wheel, TPMS, mount and balance, lug nuts, and running boards for context of what I ordered at once). The two least important items were shipped on time and delivered like they were supposed to be. The wheels and tires were not shipped on time for one, then only two were delivered late( still trying to locate the other two). Customer service only had one solution, a $25 credit to be used in 30 days on their site. On an order of over $2000 they offered $25…..

Please do yourself a favor and do not give them the chance to do it to you as well. Lesson learned for me

by Dave Smith II

I have a 2020 JL. When I first bought it Extremeterrain was very useful. I've just watched it get buggier and buggier over the last three years. It's now almost completely useless. You have to log in every time, if you save parts in your list and then try to view them, you only have the option of looking at random people's Jeeps (but only Jeeps of people who have installed aftermarket front bumpers), and once you save a part to your wishlist, it's there for life. I pretty much recommend using it to get a general idea of what you want and then purchasing the parts from the manufacturers.

by SaBrad1993

I’ll start by saying I love American Trucks, and I’m assuming their sister company Extreme Terrain is just as great. They always have great customer service, awesome selection of parts, and most importantly it’s a great platform for buying vehicle specific parts.

When I used to have my f150, I probably made several 1k+ purchases with American Trucks and always appreciated them having in house install videos and more the likely a photo of the item you were looking at installed on your exact truck.

But Extremeterrain, AND only Extremeterrain has major issues.

Now I could be wrong but it seems Extremeterrain only allows you to look at wrangler specific parts.

Well that does no good for a Bronco owner.

And what’s more infuriating is that my cart with all my Bronco parts are in Extremeterrain and viewable. But I can’t put my make and model in and only look at Bronco related items.

American Trucks, please correct this. I love you guys and would love nothing more then to have the best possible experience on y’all’s app while looking at all the great Bronco parts y’all carry instead of having to look at the slow website.

by Guardian1Fox2

First of all love Extremeterrain and the ability to see all the photos of builds etc. however Extremeterrain needs some work. When you’re going thru builds, it’ll display the same ones over and over until you scroll fast enough to make it load a new set. Also, the order tracking does not work on Extremeterrain , and you can’t copy the number from Extremeterrain to look it up yourself. Also, if you click on a picture of a build you wanna see, it changes your search instead of just enlarging picture and you can’t go back without starting all over again. Not big issues but it would be good improvements to Extremeterrain .

Also extreme terrain as a whole needs a price match, some of the stuff on their site is way overpriced compared to other sites. The XRC smitty built fender flares are a prime example.

by Chase4288

I don’t understand how you can go on the website through a web browser and be able to pick the gladiator and Toyota, and all of these other makes and models, but not on Extremeterrain itself. This needs a major update. I used to own a wrangler, and this was one of the only apps that I used. Now I own a gladiator, and I can no longer use Extremeterrain . It would be really nice to be able to go back to a reliable app. if Extremeterrain gets updated, I will give it a five star.

by Pickymoey

Extremeterrain is great and quickly looking at parts for your jeep! The issue comes when you order your parts

The biggest issue I have is when you order the part you want…. I have order 5 items from Extremeterrain. 3 of the time I was missing parts …… missing bolts or a completely wrong product in the box !

Should’ve listen to my wife when she told me not to order my last parts from this site …… I hate when she’s right hahaha

by Brtbenry

This a great app and very convenient. I’m able to look at jeep parts while on the go. I have no complaints but just suggestions that would make it that much better. Instead of just showing the parts on a Jeep your color I feel that you should be able to see a full 360 of your personal build and whenever you get new parts you can add to the 360 build so you can see 100% what it’ll look like. And if you were able to comment on other people’s builds that would be nice. I’d say 4 out of five stars but I’m just putting three to try and get more attention to see if any of these thing a will happen. Thank you and keep up the great work!

by Dr_Rob_TN

Extremeterrain works great, but there are two really annoying features. First, it’s really annoying to have to log-in every single time I use Extremeterrain . Even if it has only been a few minutes since I was on Extremeterrain , it logs me out and I have to enter the password again. There’s no Face ID compatibility and not even an option to trust the device for a period of time. The other irritation is the pop-up you get every time you log-in asking you to sign up for email notifications. These “features” annoy me enough that I often shop elsewhere because the company’s website is even worse.

by Jack13:)

So Extremeterrain is very useful for parts and research, and I like it a lot, but it is WROUGHT, RIDDLED, CRAWLING with bugs and glitches. To name a few:

Click on a customer image in a product: Error

You’re scrolling through products on the ship tab, you tap on the saved tab, or any other, and switch back to the shop tab, and it goes back to categories. Forget your previous search.

Try to remove certain products from a saved list: Error

Having to login every single time you open Extremeterrain , no matter if you literally JUST closed it.

Right now, these bugs drive me away from Extremeterrain. Bugs like these make Extremeterrain infuriating to use and it would be highly appreciated if these bugs would be ironed out for the end user.

by Hostboe

Fantastic app but there is no option for making “your Jeep” a gladiator. They have the option on their website but not for their app. It’s been about a year since the JT rolled out so it should be transferred over by now. However once it is implemented it will be a 5 star app. Super user friendly and awesome social media feel to it with users sharing pictures. Would still recommend it to app WRANGLER owners

by Zer0Limits

I really like Extremeterrain , I’ve already submitted my idea of how to make Extremeterrain better. I don’t like that if I’m looking at a part it’ll recommend a part that doesn’t fit my model or year but is similar to what I’m looking for, that’s the only annoying feature. Otherwise I love Extremeterrain and have purchased a few parts through here already. I just purchased my 2019 wrangler 2 months ago and need parts lol

by FF Ram

Easy to navigate and find what you are looking for. Customer service is some of the most helpful and friendliest I had the pleasure to deal with. If you own a Jeep this will definitely help you find the parts you need. Some issues like it kept crashing and sometimes you would lose the page you were just looking at. But very pleased with what I have experienced so far.

by REDmissle12

I’ve been looking around for some things for my 2006 Jeep I’ve recently bought and either it was hard to find or too expensive but as soon as I found Extremeterrain I’ve been looking at it all the time,it’s got what I need for great prices and quality. Definitely would recommend this if your looking to upgrade or fix your jeep! :)

by Mrs2Be0914

I came across this website after purchasing a Jeep myself & wanted to see what upgrades/information/items I could add to my new current love of Jeeps & this site DELIVERED! So of course I downloaded Extremeterrain IMMEDIATELY!!! And Extremeterrain ....it’s so easy to navigate, so much information packed into an app & easy to make purchases from/keep up with purchases too! I love Extreme Terrain App.

by Graves88110011

I love extreme terrain and personally would use it daily without fail but their shipping only caters to continental states. I truly wish they could expand beyond to Hawaii. I am forced to shop at 4wheel parts which I hate all because they can’t ship here. Please expand on your shipping and you will rule the off road world especially for the 30k military people over here who own Jeeps.

by Unlimited 04

Extremeterrain is great and I really like all of the products that I purchased and plan on doing all of my business with this app in the future parts arrive when they are supposed to and in great shape I don’t have a single complaint and I’m happy the guy at work told me about your company. Awesome job folks and keep up the great work. Also very helpful people to deal with.

by Batgye

Extremeterrain is amazing, products are easy to find, easy to buy, staff is always a call away to help. When ordering I accidentally ordered two pairs of headlights and I called and they took care of it in 2 minutes and the money was back in my account the next day. And if you need help installing a product they are extremely knowledgeable and will guid you through the whole thing

by Mahcac

I have yet to order anything through Extremeterrain, however I do prefer shopping within Extremeterrain over the website. I like all the features on Extremeterrain but most of all Extremeterrain saves all of your prospective upgrades so every time you want to take a look you don’t have to search it again and again. Great way to keep your build organized and all in one place. 5 stars.

by OLAY❤️❤️

This has been a phenomenal app and I love looking at other people’s mods they have done to their rigs. The one option I wish that this had was a commenting on photos option. I only say this for two reasons tho: one - it allows users to interact with one another with the same common interest of modding Jeeps, and two - when people post photos of their whole rig and I’m sure many people are wanting to know what some of the other modifications that they have done to it. I think it would be a good way to go with Extremeterrain , it would open a whole new modern community for the Jeep enthusiasts out there.
Just an idea,
Alan

by Barrelracerr💗

I loved using Extremeterrain to view different sized tires on my exact jeep before buying them!! I’ve only my bumpers through Extremeterrain so far and had a little trouble purchasing them at first (I put in all the shipping/billing information and it brought me to the order confirmation page and then when i left Extremeterrain and refreshed it, both bumpers were still in my cart and i had to go through the process again a couple times-not a big deal). other than that Extremeterrain has been super useful and i can’t stay off it!!

by StarSpangledManlet

I don’t normally write reviews but I feel Extremeterrain deserves one. I was given my Jeep a few weeks ago after waiting for 4 years. It was originally my grandfathers but after his stroke he wasn’t able to take it, so he wanted me to have it. I have never felt this way about a car the way I feel about my jeep, and as I work to make it my own and to make it look good as new, Extremeterrain has been a HUGE help to me. If anyone has a new Jeep or even been a long time jeep owner, Extremeterrain is for you. It’s easy to use and there’s a huge community of jeep owners that have no problem helping you out if needed. Definitely earned the 5 stars!

by O!!!!!!!O

Routine and beyond as expected service, correspondence and product content. Looking forward to all the upcoming JL aftermarket products. What gets my attention is the educational materials through videos and other publications. I’ll be a regular, particularly once the aftermarket shows it’s face. Great business model. With the JL beginning to advance with aftermarket products, I’ve had minimal yet superior experiences with sales and services; one or two items having been back ordered and, with a simple inquiry, fulfilled swiftly and unexpectedly. Keep that $#!t up! - Thank you!

by Kermit In California

Overall I really enjoy Extremeterrain, if there was anything to change I’d say be more specific with with how well pictures match up to parts being purchased. I bought what I thought was a rear bumper with tire swing gate. Most extreme terrain pictures will highlight the part they are selling in pictures, but in this case the whole bumper was shown in all 5 pictures. Of course I was happy with how fast I was able to return the part and buy what I really needed. Again this small hiccup did not stray me away from buying parts in the future.

by Grizzdout

Easy to use and well organized. Love using the search feature to find the items I am looking for. Excellent prices and very competitive. Being able to read reviews on items before purchase helps with making the decisions on similar items.

Will be purchasing many more things for my Jeep from this app!

by Batman115935

Could you guys add a feature to your app for when you buy a exterior part for your car it shows you a photo of your build progress (like a model of the car with the parts you’ve bought for it) because you guys just show the stock model of your car on the top of the screen on categories