AutoZone Reviews

AutoZone Reviews

Published by on 2021-05-12

With the AutoZone app, it’s easier to take care of your vehicle than ever
before. Order the right parts and accessories for your car or truck with just a
few taps. Get the parts you need fast with same-day store pick up or convenient
ship to home delivery. Track your AutoZone Rewards ba...

Table of Contents:
1. Reviews
2. Is it Safe?
3. Is it Legit?
4. App not working?
5. Report Issue

AutoZone Reviews

  • By

    Easier online...

    I have made online purchases two separate times at the Oneal ln. Store and both times have been super convenient, I just order on my iPhone and when I get to the store shortly thereafter I simply walk up to a register and give them My name and they have my things waiting for me so I’m out as fast as I walked in ! ! I recommend this for anyone who want to buy something from autozone . Thanks Autozone!!!!

  • By

    App has serious functionality issues

    I suspect this app will be nice for ordering parts, or even just looking them up, however there are some issues with a couple features in the app which I noticed within the first two minutes: 1. A pop up opened asking me to sign up for auto zone rewards and link the accounts. I attempted to do this, however after entering information, when you click the sign up button, literally nothing happens. It just stays on that screen and you don’t get an email or anything. 2. The TSB list for specific vehicles is a nice feature that I’d like to use, however all it does is show you the name of the TSB, when you attempt to click on one literally nothing happens, it doesn’t show you any more details other than the name.

  • By

    Not as good as website

    It’s better to go to see the website. I can see nearest store, I can track my rewards, and I can add my vehicles. I would say the best feature is you can scan products in store and learn a little more than the tag in store. Searching for products not great at all. I search “ Valvoline” it returned no results. I searched “ engine oil” and then it return with results similar to using the products tab. I can go to the tab of products and then narrow down what I want but seems like extra work. Also the app doesn’t show any saving, bundles, promotions that they have available. Again the website seems to make more sense.

  • By

    Does not show the right products

    Interface appearance isn't bad; not the best, but would be worth 4* - if it worked. I tried looking for a battery for my car (2018 Subaru base trim of my model). It showed me options "For your car" - which were either Specialty batteries (just want to look at battery prices; don't need Specialty), or were truck batteries that the app says don't fit my car. Yes: it showed me batteries "For my car" that are explicitly NOT for my car. That's a waste of my time, and that's the kind of shoddy programming that is sending me to other companies. There's no lack of competition in this space; use one of the many, many other options so that you can actually get what you need.

  • By

    I'll never shop at Autozone again

    I'm in the process of improving my 1999 Dodge Ram 1500. Autozone was my go to parts store. Brakes, water pump, hoses, belts, bulbs, tools, electrical parts and many fluids, were all purchased there. I earned two $20 credits over the last year. One I used on my front brake rebuild. The other, which I earned in May, was going to used on rebuilding the rear brakes. On 9-2-19 I checked my account and find I have zero credits available. Before the credits were good for a year. Now they expire after 3 months. I wasn't notified of any changes to my account. My 20 bucks just disappeared, as I have from your store. This review is aimed for corporate headquarters. I always received excellent service at the store.

  • By

    Wish list??

    I enjoy using the app rather than going to store and browsing isles I do not know by hand. But i really really wish y’all would add a “wishlist” on the app. I keep on having to move stuff to the cart so I won’t lose it, but then when I’m ready to buy something I would have to delete the items I am not buying then add the items back into cart after my necessary purchase. It’s frustrating and time consuming and I really wish there was a “wishlist” or “Save for Later” or something like that.

  • By

    App is ok, but needs features

    Need the ability to buy online, and pickup in store by another person. When we tried to pickup in store with another person, who had the order on their phone and the pickup barcode in their Apple wallet, they were told that they needed to show the credit card used for the purchase. It was purchased via PayPal. There is no credit card. The only option was to contact customer service and cancel the order. BIG miss on this feature and a policy that contradicts their own app: PayPal to purchase, but need credit card to pickup.

  • By

    Headlights and wiper blade

    I had spent over 2and 1/2 hours at Walmart getting this taken care . I would have done it my self but I had had dubbed knee surgery and can’t get down to fix my lights so I came to my local Auto Zone in Mercedes Texas and a very nice and wonderful young lady came to my aide and helped me out she was awesome 10 stars I have always known that our Auto Zone personal are great and always help their customers Thank You Jessica ♥️

  • By

    Great Parts, Great Customer Service!

    My truck’s battery needed to be replaced, so I went and bought a battery at AutoZone. They even offered to replace it for me. They did just that, and now my truck works better than ever! Going to come here instead of the dealership next time! I recommend coming to AutoZone if you need to get parts instead of other places.

  • By

    Years later STILL a terrible app.

    I always end up having to call my local store to check for products and prices. Can’t look up a specific product by searching brand name, all you get is choice of categories, and products i saw at the store earlier today are simply not to be found by way of the app in any of the category choices. Don’t use this app to order for either delivery or for pickup from your local store, you’ll pay way more than if you just go to the same store and buy it. A $2.24 drain plug gasket was only 99cents at the store, other gaskets I’ve searched here were also 40% cheaper in store.

  • By

    Website needs to move in to our Century

    1. Did not recognize my password I reset it and immediately changed it to the password I wanted. Phone died in middle of order when it came back up the order was nowhere to be found and I had to sign in again... I signed in and my password again did not work. At least the temporary password was still functional 2. Filtering is a joke By brand only ???? What about high to low, low to high, newly arrived. Available for pick up today, size, number of wires, highest rating, OR HOW ABOUT INSTEAD OF NOT VEHICLE NOT SPECIFIC. LEAVE OFF CAR PARTS IF IM SEARCHING FOR A TRUCK /NOT LISTING items that won’t fit

  • By

    Decent app for specific cars.

    It’s good for looking up parts for your car at autozone, though it ticks me off that app prices can be different than in store prices. Unfortunately it has two major flaws. 1- if you have too many vehicles, then you can’t save all of them in the app. 2- if you want to search generic products, like say, tire lube for mounting tires, there’s no simple way to search without it being for one of your vehicles.

  • By

    Fixed crashes, still many problems

    The crashes from the last version are fixed. But the app still has many problems. Some examples: If you have multiple vehicles and try to delete the last one, the wrong one will be deleted. If you search for something and get a list of items and then select one item to view details, there is no way to go back to the list of items. There is no way to search for parts without selecting a vehicle. The new look is good. But the functional problems tell me they prioritized look over functionality.

  • By

    Excellent customer service!

    I was at your Roosevelt Road, Lombard, Illinois store last week. My left break light had just gone out and I needed a bulb and couldn’t get the assembly out to put the new one in. I bought the bulb from you and Randy there was kind enough to install it for me! Thank you so much Randy for your excellent customer service! God bless you!

  • By

    Just Go to the Store

    I purchased 2 parts that I needed on a specific date and PAID extra for rush delivery. I got an email the following day saying that my order would be delayed and arrive at a later time. I just ended up going to the nearest store and got things taken care of that way. I returned the parts and called customer service for a refund on the shipping since it didn’t arrive at the date I PAID for and it led to nowhere. I still got the app to look for parts but I will no longer purchase items from the app.

A better way to Contact apps

You can now contact AutoZone customer service directly
via Email using our new site -

Contact AutoZone directly

Is AutoZone Safe?

Yes. AutoZone is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 41,999 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.7/5 . Justuseapp Safety Score for AutoZone Is 29.0/100.

Is AutoZone Legit?

Yes. AutoZone is legit, but not 100% legit to us. This conclusion was arrived at by running over 41,999 AutoZone User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for AutoZone Is 29.0/100.

Is AutoZone not working?

AutoZone works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.

Reported Issues: 1 Comments

By Wayne Smith
Apr 17 2021

I got emails to review items I did not purchase at Autozone. Scam?

Have a Problem with AutoZone? Report Issue

Leave a comment:

Why should I report an Issue with AutoZone?

  1. Pulling issues faced by users like you is a good way to draw attention of AutoZone to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a AutoZone customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using AutoZone.

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