Advance Auto Parts Reviews

by Tjm64

Tried to find 5w-20 oil. Clicked through the filters in motor oils and selected 5w-20. AdvanceAutoParts said that it couldn’t find a match because I selected pennzoil as my preferred brand. Out of curiosity I tried to do the same thing on their website and it worked perfectly.

So then I tried to add my car as a workaround. When I got to the final step of selecting the engine, which the car has only one option, when I click to select it nothing happens. Click until your finger falls off but AdvanceAutoParts will not let you select your engine.

I’m forced to uninstall. AutoZone may be slightly more expensive but at least their app actually works.

by Badpicker

Two beefs, the first is with Advance. I entered the discount codes for my brake part order to find they are not eligible for the discount. This is a no-go in my book. Advertised ”discount codes” that have exclusions (of basically everything you need to shop for) are misleading and infuriating. This is why I do not shop Dunhams (same filthy practice) and am now officially boycotting Advance. I’m moving to my new favorite parts store down the street.

Second, AdvanceAutoParts for iPad is glitchy. I have to reselect my saved vehicle every search because it keeps defaulting back to the top vehicle in the list. It also doesn’t use the full screen. It feels like an app designed in 2007.

Too bad Advance decided to play dirty with their discounts. It just cost them a long time customer.

by GPatrick

AdvanceAutoParts seems to run well, and it has been easy to find the products I need and apply account-based discounts, but then at the payment screen the only option is to enter my card details. Why is there no ApplePay support? Why is there no PayPal support when your website has it? I don’t enter card details with any merchants due to security concerns, which makes AdvanceAutoParts useless. Now I have to use the mobile website anyway, which is a lot clunkier than AdvanceAutoParts. Really wanted to like it, but not being able to securely pay is a deal breaker.

by Ben819

AdvanceAutoParts often lags/crashes it needs to be updated to improve browsing efficiency. Also there needs to be a (save for later) option. I am often using AdvanceAutoParts to look for parts and items that I don’t currently need but am planning on buying the same day buy would like to in the near future. There is no option to save these items so I can buy find them again easily. The only way to do so is to add them to your cart however if you decide you want to buy some of the items you have saved in the cart but arnt ready to buy all them you must delete the ones you are waiting to buy a different day and once you do that they are lost and gone forever and very often a pain to find again. Please improve the shopping quality

by Unlike This!

This latest version seems to have torpedoed my ability to auto-fill credit card info on my iPhone, and the card “scan” function simply doesn’t work. All the borders turn green which should indicate all is well, and nothing happens.

Ordering and everything else works great. Disappointed in the loss of function which is a real pain. Fix the credit card nonsense and it’ll go back to 5 stars.

by Rockhound211

I was pleased to discover that there was finally an app for Advance Auto. I was disappointed to discover that I can not login to my account. I can enter my login information. The problem is that I can’t actually get at the login button. It is hidden behind the keyboard and there is no go button on the keyboard.

I suspect that the reason for this is because I’m using an iPhone SE. it’s only got a 4” screen. This is probably not a problem on bigger screens, but I don’t know.

by Lalo042087

Usually advanced auto parts it’s my go too auto part store, but AdvanceAutoParts can use some work like when you sear a part it says available at near by stores well how about if they add a feature where it tell you which stores have that specific part instead of searching different zip codes or towns just to say out of stock, for this reason I have gone with other auto part stores hope they can improve on this other than that I love it.

by DYImechanic

When trying to look at a item description as well as trying to choose a store the page flicker back and forth with item description and stores there then not. This makes it very frustrating when trying to look up items and add them to cart. Other issue is when it say in stock at store near by but only shows 3 stores at a time and all are out of stock. So now I have to start guessing where this parts in stock.

by Aya.xa1

This is a good app overall. I use it anytime I need to buy car parts or even just price-check items. It's easy to use, quick, and let's you view/use speed perks rewards, apply coupon codes, and has many other useful features. It has all the things you'd expect from an app compared to just using the website. Well, almost all..

You can't view the sales flyers, or the current items on special discounts / bonus points, like you can on the website. There's also no 'bundle & save' on oil+filter like the website. Kind of expected that to be updated by now since I got AdvanceAutoParts when it first came out and still those aren't features.

It also let's you see your current speed perk points. Right now I'm a vip at -784? I guess we're doing negative numbers because of a partial return; I'm not really sure, but it shows me!

by Mattsf198526

I would truly love to give AdvanceAutoParts 5 stars, finding what I need is (mostly) easy, ordering and payment processing is a breeze. What I have an issue with is the fact that my vehicle never saves in my garage, every time I open AdvanceAutoParts I have to add it back in to look up vehicle specific parts. If you find a way to fix that small bug I would absolutely change this to a 5 star review.

by Jonflies

I didn’t think they could possibly make anything work as bad as their website, but they did it!

I couldn’t place my order online using my saved discounts, so I drove to the store, twenty miles away. When I arrived I couldn’t pull up the barcodes for the counter guy to scan. The option was to pull up an old email and let them scan it from there.

by Enb4269

As far as product selection and availability, choosing pickup and shipping methods, the site is easy and helpful to use. However, when you’re scrolling through products AdvanceAutoParts gets glitchy. Say I’m searching through motor oils. As I scroll down list, it will open a product I didn’t select and then won’t easily return to the option list. The deeper into a list I scroll, the more it starts freezing and slowing down and the search becomes too time consuming. The only way to find a product quickly is to type the name into the search - which is fine only if you know the exact name of the product you need. Seems like something a simple software update could resolve.

by Gordondog278

I order a part with 1-2 shipping, I was upset because it took two days till processing was done so no way I would get it! I called customer service and got no help….. till someone with some authority called back to apologize for the disrespect and untimely delivery! Said he would change the way things are done and offered a refund!!!
That is all I was looking for someone who understand there is a problem with next day service sometimes!!
I appreciate the call and hope things get better for my next delivery!!

by Holstst

The day has finally come! I’ve been waiting for YEARS for AdvanceAutoParts! Advance Auto Parts by FAR has the best sales, rewards program, and customer service. The only way they fell behind the competition in my opinion was the lack of an app, but here it is, and it’s great! I love the simple design that makes everything easy to use! I’m excited to put it to the test next time I order more parts or fluids!

by Ozconish

Finally I can do my shopping on the fly, it’s great. I can save my vehicle info. finding parts is easy and usually cheaper than in store using the codes offered in app. And the best part I can easily access all my rewards coupons and have them scanned right off AdvanceAutoParts , no more searching through emails. Definitely a must if you do a lot of your own work and want quality parts.

by Dewey1848

Love Advance. Been shopping there for years now. Couldn’t believe AdvanceAutoParts took so long but I’m glad it’s finally here. And it’s so smooth. The UI is easy and intuitive. A secure payment option like Apple Pay would be great but hey, I’m just glad AdvanceAutoParts exists and that it works well. As an Elite member, I can see all my points and Perks Bucks. Great design. Thank you developers for creating a smooth, well thought out app. We appreciate it!

by Papapuch

Pretty difficult to switch between vehicles when creating a shopping cart. Once selected you don’t know what vehicle your shopping for at a glance. The checkout doesn’t have a option for PayPal nor does it autofill vs using the website itself. Using the desktop version until its more convienent.

by 261 Choctaw Road

I visit this part store offer and have nothing but good to say about the people and how helpful they are just wish that the store would carry more of the parts I need on visits also online I find the website hard to use and sometimes even get the wrong fitment part when ordering it would help out a lot if they had better descriptions of the parts sold online. But all in all awesome customer service can’t complain give them a try.

by WatAJok

App has a great layout and is easy to navigate to find what ever one is searching for, also keeps yours vehicles in memory to make it easier.

My only issue has been a glitching and freezing (mostly used on WiFi so I can’t say about cell service) since about 2 updates ago.

by Raeovine

I have been using AdvanceAutoParts for some time and the recent improvements have really made the buying experience great. Recent additions of allowing perks bucks as part of the purchase process as well as the new Apple Pay features make AdvanceAutoParts a must have for customers. Well done.

by Aap-needed-this

After using AdvanceAutoParts for a couple weeks I have found a flaw. When entering a part number for a specific battery, it could not bring it up. I have tried just entering part numbers for a few things and it works half the time.

by DispleasedJen

I work for Advance and decided to check out the new app. So far I really like it. As a parts person I do wish that it showed the fit info (ex: front, rear, size) without having to tap the arrow. This seems like a great tool for our customers.

by JoeinDenver

I’m glad I have an app to finally order stuff from Advance. I also like that I can view my coupons. I do wish it would stop resetting my location to Virginia however.

by Zakonax

Was disappointed that Advance didn't have an app before but this is worth the wait! Love being able to manage my garage and my rewards from one place

by CCMMominFL

I love this! It’s easier for me to order off of AdvanceAutoParts than it is to order on the website. I love that I can see my points and it gives me my barcode! This makes my life SO much easier.

by Nettbar_mikey

I like AdvanceAutoParts ! Easy to use and look up parts for my vehicles (and have quick access to the vehicles stored with my account). I especially like the ability to see my SpeedPerks points easily and any available SpeedPerks bucks that I can apply to my order.

by Ttellyy

Great e app. Easy to use to switch between vehicles in my garage for parts. The Speed perks coupon had to figure out how to apply it since it wasn’t on the checkout screen

by SethJ.

Finally Advance has an app and its a simple, but good quality app so far. I’m very much looking forward to new innovative updates. Thanks Advance!

by Dlewis64572

I have been waiting for Advance to get an app. It’s so easy now to see and track my speed perks, find my parts, and place an order!

by Fast 997.1TT

Great to be able to shop on the fly with my iPhone and get quality parts fast!!! Great work Advance Auto Parts!!!!

by Cah Guy

Great App!!! I love how it saves my vehicles and then makes sure every part I look up fits my vehicle! So much easier than entering make/model every time!

by Diymech

Easy to navigate. Seems to work way better than the website. Love that I can store my vehicle in my profile.

by IslandStyle37

Easier to use with my gloves on while I search for that part I need before my 5th trip today to the parts store for my weekend project. Ah DIY-life.

Nice clean look. Great job AAP!

by Sub717

I love being able to check other stores in the area and use my speed perks on line or in the store. Great job!

by Jcriggs79

This is the best auto parts store app out there!! It keeps track of my vehicles, rewards and orders. It is fast and precise, fantastic!!