Party City Reviews

by Vol4Life61

It’s the complete lack of competent sales associates at the Spartanburg, SC location. I arrive at the store to pick up my curbside order two hours after I place my order. I have yet to receive any notice that my order was ready. I call and the guy that answers says it’s still processing but will be ready by 8pm. I call again at 8:10 and a lady tells me it’s still processing. I cancelled my order. I’m hoping to see my refund sometime this century.

by D.ros3

Every time they revamp their app it somehow gets 10 times worse. This latest update is so bad. It keeps asking for my location every 5 seconds even though I’ve given it permission to access my location in my phone settings and PartyCity . The Offers page is no where to be seen. Not to mention PartyCity is completely white themed now which is so weird and stupid because Party City is supposed to be fun and full of color and celebration, not plain and white. Also, most people want a dark mode, not stark white that hurts our eyes. And last but not least the loading times have gotten even slower. I don’t know what in the world their developers are thinking but they obviously need to go back to school

by Audrey023grace

I was shopping for my moms milestone birthday. I had 67 items in my cart and then next thing I knew PartyCity had deleted EVERY SINGLE ITEM from my cart. And as if that wasn’t annoying enough I made an account on PartyCity thinking that it would save my items from being deleted in the future. PartyCity deleted everything again! I have spent several hours on this stupid app trying to find all the items that it has deleted from my cart. It is already annoying when my stuff gets deleted once but for it to happen TWO DIFFERENT TIMES is crazy. I will never be using PartyCity ever again! It is so inconvenient to navigate and use so please DO NOT WASTE YOUR TIME ON PartyCity!!!!!

by BakingWizard

PartyCity is the worst. I deleted it the same day I downloaded it. I originally downloaded it thinking I could use it to order balloons at my local Party City location. Not only could I not order balloons, but any function pressed on within PartyCity told me that there are no items available. I tried deleting and re-downloading but I continued to receive the same messages. No one can use PartyCity to shop. It’s only functionality is to find your nearest Party City location. So now I’m forced to go and shop in the store no matter what and wait in the ridiculously long balloon line to order balloons. Party City is a joke! Don’t download PartyCity, it is completely useless!!

by Kerin15991987

I tried today place a order three times and it never completed the order I tried from Google Chrome browser, from Safari browser, and now from PartyCity at different times during the day yet neither time did it produce a confirmation number at the end when you click on place a order . It just have me a blank page I don’t know if anyone else is going through something similar but I refuse to do business with a company like this I pray no one can get access to my card information. Worst customer service as well .

by Roxie_0102

This is literally the worst App ever!!! Forces you to create a profile to use PartyCity , but doesn’t pull your info to the check out page. Forces you to enter all your info again in checkout, even if you choose curbside pickup! Why would you have not one but two unique delivery information screens that require every single field completed when the “shipping” option is curbside pick up?! This is a total fail. I could not even complete the checkout it was so utterly stupid. Other than that, it stunk. Party City App = lost sales for already struggling retailer

by Agreyner

Don’t go to Pembroke Pines location. There is only one lady on the floor and she will tell you in your face that the manager Miguel is not there and that she cannot help you to find anything because there is no enough people. Ohhh and PartyCity is useless you can buy your things and think that everything is ready to pick up? Well nice to know that when you get there your things are not there for you. They said that there are out of stock where is not true. I bought 2 plates, they said that is was out of stock and then a lady took it.

by Regina Phalangees

I’ve never seen such an annoying app in my life! Every time I touch anything or try to click on anything, it tries retouting me to Pinterest. I just placed an order on PartyCity and while going through the checkout screens, it kept redirecting me to Pinterest about 6 or 7 times and that was on top of the 6-7 times it did it while adding merch to the cart. It’s like there’s hidden links to Pinterest everywhere. It’s horrible. I kept having to close Pinterest and go back to the party city app. Took twice as long to place my order.

by OrangeEmoShoes

Almost everything you do within PartyCity just opens a web browser. Search results open an embedded Safari frame. So does selecting a store. So does pretty much everything in the menu on the left side. And then while you’re using PartyCity to browse the website, the website encourages you to download PartyCity that you’re currently using to browse the website. Like… come on.

It’s not that PartyCity is particularly bad. It’s just pointless. You’ll have a less clunky experience just going to the website yourself instead of having a wrapper app do it for you.

by Vanessa Valdez10810

Ordered a custom for pick along with an accessory for the custom. It was paid with my debit and the money was taken out my account just to be told the custom is not in stock so I will have to wait 7-8 business days for a refund. Why they figured I would still want the accessory with no custom, I have no idea.. pretty frustrating. Wish they wouldn’t offer in-store pick up if it wasn’t available. Or at least not charge my card until they were sure I could get the product. Now I have to wait for a refund on something I never received.

by HorrorFandom

I’ve been trying to add one item to my cart for a about 20 minutes now, and for some reason, PartyCity is giving me an issue with something as simple as that. I press “add,” it doesn’t add, but it log me out - right after I log back in after retrying to add that one thing to my cart. It’s been doing that repeatedly. However, I am glad to see PartyCity is no longer does that annoying jumping thing.

by Aguerrero760

PartyCity, in my opinion, is more like a website that you save on your phone as an app. It’s not entirely awful given that it, at least for me, hasn’t crashed or been glitchy. It’s a bummer that it’s not all in app but it’s alright.

by RPS90483

PartyCity still doesn’t leverage iOS features like Apple Pay, Touch ID, 3D Touch, and Wallet to become a truly useful app.

PartyCity also needs to be optimized for newer iOS devices like iPhone 6 and later. The keyboard is still huge as it has not been update is some time. PartyCity also doesn’t take advantage of the iPhone X screen size.

PartyCity also needs to make searches more clearly show if an item is in stock at a local Party City store.

by AngieZuniga2022

I love using PartyCity because it’s easy but there’s a few glitches/flaws that need attention .. it would delete my items from the cart before I’m done shopping, also I would like to stay on PartyCity but when I go in PartyCity it takes me to the website and it can be confusing sometimes thinking I’m on the website when it’s PartyCity ..

by Nic507

1. It’s very laggy
2. Very frustrating how the shopping cart doesn’t save items if you’re not logged into your account
3. When you try to press the back button it’s more likely to hit the tab menu for the diff categories bc the button. I almost thought that was its purpose until I hit alll the way to literally the side/corner of my phone.

by Griffandnini

It is very nice and easy to used PartyCity and simple. The only reason I give it 4 starts is because I had a problem with my cc it keep saying decline And the problem was not with cc because after 3 tries I used it on main website and had no problem checking out at all

by Jlc1026

Absolutely loving the Party City app, I just wish there was a way to create more than one wish list. For example, a wish list for things I’d love to get and then the ability to make another wish list for a special party coming up in the future, say a milestone bday, or graduation. That way, I could make a list of things I need/like to buy & wouldn’t have to buy them all at once. Our HS colors are green & white, I’d love to be able to buy/check off party supplies when sales come up or if I’m in the store for another reason. It would be great to add/delete items from these lists as well. Perhaps a registry would be easier? Either way, it would be a great feature. Thanks!

by D. Hill

Party City is an easy to use app where users can shop from a large range of items for holidays such as Halloween or for just festive related events. It is easy to navigate and find what you may be looking for whether online or in store. Users can also use PartyCity to find the nearest locations. Party City also has an AR feature which is more and more common in home decor shopping applications where you can see how an item will look in your home. This can be very helpful for heavy decorators who want to create a coordinated festive ambience.

by Gymnist86

I never write reviews but this deserves one! Shipping is one of the fastest I've seen and I do A LOT on online shopping! Returning items were simple and painless. They always have some sort of discount or deal going on too, whether it be 20% off or free shipping, it has saved this mama some cash for sure! Keep it up Party City!

by PopeMorbius

PartyCity is the ideal app for Halloween time especially with 3 kids. Not only was I able to find every costume that my children specifically requested this year, but PartyCity also suggests/ shows props to bundle with those specific costumes. For example, when buying my son’s Arrow costume, PartyCity displayed bow and arrow kits that are frequently purchased with that costume. Awesome app all the way around! Go Party City and go Party City App!

by I Just Wanted To Party

App is difficult to navigate at checkout. After much frustration i finally got to the button to complete the purchase. But then it wiped out my basket and left me to start over multiple times. I was never able to complete the purchase. I had to do it from the website on my laptop. PartyCity needs some real fixing. Otherwise it’s pretty nice would love it if it would work. Also live chat doesn’t work either, not even on my laptop. 😩

by Rosaa

PartyCity and website (mobile and desktop) has some glitch that results in being unable to proceed to checkout and pay money so that the items ordered can be ready for pick up. Waste of time trying all possible options. Now I am forced to go in person since they won’t take orders by phone either. 1 Star for ease of browsing and for seeing what is in stock at which locations.

by Currinsky

On Saturday we purchased a full set of Blast Off Rocket Ship 1st Birthday Party Supplies. The cost was over$100 but I was pleased with the purchase. The next day was the party and as we began to decorate we found three things that were disappointing:
1. The Blast off Party Banner must have been used previously. The honey comb planets were smashed and one rocket was missing.
2 the package of rocket and planets Table decorations had been opened, used and then repackaged and stapled shut. How did I not notice earlier.?? Three stars were missing and one planet and the double sided sticky pads were missing. There was also clear cellophane tape remaining that they use to put the rocket ship together.
3. The blow up astronaut kept deflating every 15 minutes because of a slow leak.

We would have returned these sets but we were short on time and wouldn’t have time to get ready for the party so we kept them. But we were really disappointed to learn that people actually purchase items and repackage then and they are sold in the store as though they were new. 😦

by Nlta02

Love using PartyCity! I'm always ordering party supplies and favors for my godsons and nephews birthday parties. PartyCity is easy to use and to be able to place an order from anywhere is such a life saver!!

by Loladazy

The reasons are endless for loving the use of PartyCity. Beats going into the store, lines, fetching the stuff and most of all majority of the things are here. Thank you. Keep the variety up to date and I'll be your online customer for a lonnng time.❤️❤️