GALATEA app not working? crashes or has problems?

GALATEA Status


I have a problem with GALATEA

Are you having issues? Select the issue you are having below and provide feedback to GALATEA.




⚠️ Most reported problems ⚠️

Not working
46.5%

Something else
15.0%

Crashes
13.5%

Connection
8.5%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of GALATEA Problems 😠👌🔥

- Glitches on the update

- App freezes up

- Cliffhanger in the middle of the story

- No details of what was purchased

- No way to know when updates will be available

  55 Reported Issues: 😵🆘🛟🚨📢

Kimberly
2024-04-03

Trying to unlock the next chapter. Bought points, never received them. Tried to buy the subscription, errored out. I just want to pay and unlock the chapter to keep reading?!!

Emm
2023-12-08

I was reading a book I can't remember the title but it was about a girl whose parents died and this guy who I guess was a friend helped her through it and they ended up becoming a couple I never got to finish reading it's completely missing from the app please help me fing it again

Krishaunya Gittens
2023-07-13

Hi good day, it is not loading so i can purchase points it says " oop ! There was an error!" And "there was an issue with loading subscription products, press reload button or try again later." And it never loads.... ever.

Michele W
2023-07-09

Purchase chapters relocked and will not open. Contacted support, heard back for the last time in November of last year that it was being worked on, then radio silence. No correction or update.

Sandy Harris
2023-06-06

App is frozen. If I delete I will have to repay. What do I need to do?

Ila
2023-06-05

Keep getting a can't unlock chapter, please try again later error message but I've paid for an annual membership. I've cleared cache and deleted and reinstalled the app. I see others have also had this complaint. I sent a ts report to Galatea but they haven't responded other than to ask for my user id. What do I do to fix this?

Sandra Calhoun
2023-03-19

My Galatea app won’t open today. 3/18/2923

Kelly
2023-03-12

I try to open my app and it just shuts down and never really opens. I have purchased the year membership and have not had problems until,today. It will not open.

LissyLiz
2023-03-10

The App will not open, no matter what I do. If I delete the App it gives a message saying everything will be deleted. Very frustrating, I've emailed the support team, up to now, no one has answered.

Victoria Jane Bethlehem
2023-03-08

I have purchased 500+ tokens and am in the middle of reading a book, using the tokens to gain access chapter by chapter. Now, at chapter 17 in the book I can't proceed further without being asked to sign an annual subscription! Yet I still have some 420+ tokens remaining. How do I revert back to applying the tokens especially given I have paid for such! Very frustrating.

Nella Harper
2023-03-01

Again this is so frustrating!!! There is no excuse that I’m paying $70.00 a year and having to go through all this crap! I expect to be able to read whenever I like. I’ve already paid my subscription and I’m not paying $46.00 a month for you to do your jobs. When you pay for something you expect it to work. Pease fix my subscription and open my app back up. I’m also not paying another $70.00

Leslie
2023-02-24

My book won’t load

Stacy Fraley
2023-02-22

I cannot open my pages or my Galatea app. I’m aggravated and I pay by the year! Send me some suggestions please. Thank you

Benardette
2023-02-16

My app doesn’t open, when I click on it, it shuts down after a few seconds.

Jeannine Charland
2023-02-15

App will not open. this is crazy. Says to uninstall app and reinstall. i can't i will lose everything. Says as you click on uninstall you will lose everything.

Velma Wachausen
2023-01-31

It won’t open

1973
2023-01-15

I’m trying to read next chapter but the Galatea app won’t load on my iPhone

Vanessa Bozek
2022-12-28

My app is not loading. I was reading books and it won’t load. What is my next option?

App Won't Open
2022-11-12

App closes immediately when I try to open, with an error that this app has a bug & to wait for an update from the developer.

Toya
2022-11-11

Yeah this app is good if it works. I need a refund

Connie Burns
2022-11-07

Is there a way to get the galatea app on my kindle fire tablet?

Rose Lutz
2022-11-01

Content will not load. Returns to Home Screen. This started happening after Galatea had an app update today.

Angelina
2022-10-31

My Galatea app won’t open

Milena
2022-10-27

App will not load at all…

Coral Lee Paton
2022-10-26

App will not load after uninstall, reinstall, network reset and IOS update. grrrrrrr

Coral Lee Paton
2022-10-26

App will not load after uninstall, reinstall, network reset and IOS update. grrrrrrr

Kristina Case
2022-10-23

Ap wont open keeps returning to my home scree paid for a year and can’t access it what can I do have tried everything I can think of

Renee
2022-10-15

Not working what is the solution? Paid for a year and unable to access. Please help!

Alison
2022-10-14

App not loading. Tries to load then goes back to Home Screen.

Katrina
2022-10-09

App not loading. Tires to load then goes back to Home Screen.

Showing 1-30 of 55

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E-Mail: support@galatea.zendesk.com

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Developer: Inkitt Inc


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Developer: Inkitt Inc

E-Mail: support@galateatv.zendesk.com

Website: 🌍 Visit GalateaTV Website



About this app

New chapters and interactive stories are added every day. * Unstoppable addictive stories span multiple seasons, and new chapters released daily! * 15-minutes per chapter, read at your own pace, whenever wherever you are, any time you want. * Fall in love with our epic romance novels and unlimited fiction series. * Shifter romance, vampire, fantasy, paranormal, thriller, contemporary love story, motorcycle club, bad boy billionaires, forbidden loves, arranged marriages, fantasy, sci-fy, and more! * Follow your favorite books and writers as we craft a never ending story. * More immersive, interactive, and engaging than a traditional book. * Turn on/off music, ambience and sound effects.  Whatever your mood and the situation calls for. * Turn on the Dark Mode for cozy night reading while snuggling up to a bad boy fantasy! * Read our books for free, or support this app writers by purchasing chapters. * For unlimited access to all of our stories, we have subscription packages! * English, German, French, Spanish, Russian, and Portuguese… more on the way.  Hear the Alpha King’s growl, the approaching villan’s footsteps, the billionaire’s moan. * Watch your favourite characters' conversation unfold in text messages too! * Listen to your book boyfriend’s voice in an audiobook. * Read or Listen?  Dive into an extensive collection of audiobooks, ebook novels, and immersive fiction stories.  Millions of readers can’t get enough of our library of unputdownable novels.  Relax and dive into a great story!  Enjoy our bestselling series for free.  The immersive reading app this app was developed by Inkitt (Free Novels Inc.