Cineolia app not working? crashes or has problems?

Cineolia Status

Published by Cineolia

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Common Cineolia Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Cineolia app on iOS and Android devices. Solve all Cineolia app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Cineolia iPhone Issues and Solutions

Cineolia iOS app crashes, not working, errors
Cineolia iOS app network issues
Cineolia on iOS has black/white screen

Cineolia Android App Issues and Solutions

Cineolia has errors/crashing/not working
Cineolia server network connectivity issues
Cineolia has black screen

Cineolia iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Cineolia app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Cineolia app crashes or not working on Iphone (iOS):

Close and restart the Cineolia app on iPhone
Update Cineolia app to the Latest Version for iOS
Uninstall and reinstall Cineolia iPhone app
Update your iPhone to the latest iOS version

Fix Cineolia on iPhone unable to connect to server/internet connection issues::

To resolve Cineolia network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Cineolia black/white screen (blank screen) on iPhone:

Follow the Cineolia iOS app troubleshooting guide Here →

Cineolia Android App Issues and Solutions

Fix Cineolia not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Cineolia app issues:

Force Stop the Cineolia App
1. On android, goto "Settings" » click Cineolia app. » click "Force Stop".

Update Cineolia to the latest version on PlayStore

Clear Cineolia App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Cineolia app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Cineolia.

Fix Cineolia unable to contact server/ Cineolia internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Cineolia » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Cineolia » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Cineolia on android.

Solve Cineolia black/white screens issue on Android:

Follow the Cineolia android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Cineolia, developers of Cineolia.

30.77% Contact Match

Developer: Wildlife Studios

E-Mail: [email protected]

Website: Visit Cineolia Website

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