Eveole app not working? crashes or has problems?

Eveole Status

Last Updated on 2023-05-23 by Société de Transport de l'Arrondissement de Douai

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6 User reports:
App has problems

User reports 6

⚠️ Most reported problems ⚠️

Not working

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problems reported in the last 24 hours

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Common Eveole Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Eveole app on iOS and Android devices. Solve all Eveole app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Eveole iPhone Issues and Solutions

Eveole iOS app crashes, not working, errors
Eveole iOS app network issues
Eveole on iOS has black/white screen

Eveole Android App Issues and Solutions

Eveole has errors/crashing/not working
Eveole server network connectivity issues
Eveole has black screen

Eveole iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Eveole app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Eveole app crashes or not working on Iphone (iOS):

Close and restart the Eveole app on iPhone
Update Eveole app to the Latest Version for iOS
Uninstall and reinstall Eveole iPhone app
Update your iPhone to the latest iOS version

Fix Eveole on iPhone unable to connect to server/internet connection issues::

To resolve Eveole network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Eveole black/white screen (blank screen) on iPhone:

Follow the Eveole iOS app troubleshooting guide Here →

Eveole Android App Issues and Solutions

Fix Eveole not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Eveole app issues:

Force Stop the Eveole App
1. On android, goto "Settings" » click Eveole app. » click "Force Stop".

Update Eveole to the latest version on PlayStore

Clear Eveole App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Eveole app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Eveole.

Fix Eveole unable to contact server/ Eveole internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Eveole » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Eveole » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Eveole on android.

Solve Eveole black/white screens issue on Android:

Follow the Eveole android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Société de Transport de l'Arrondissement de Douai, developers of Eveole.

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Eveole Website

Privacy Policy: https://instant-system.com/disclaimers/privacy-policy_111.html

Developer: S T A D

About this app

L'application Evéole vous propose toutes les fonctionnalités pour voyager sur votre réseau de transport en commun : horaires temps réel et théorique, info trafic, recherche d'itinéraire, plans. Retrouvez facilement les derniers arrêts que vous avez recherché et ajoutez en un clic votre arrêt aux favoris. Trouver votre chemin : Recherchez un itinéraire et trouvez celui qui vous convient parmi nos propositions, consultez les plans téléchargeables. Consultez en un clic les prochains passages en temps réel aux arrêts les plus proches de vous ! Retrouvez les fiches horaires et le temps réel à votre arrêt en un clic sur la map. Etre à l'heure : consultez le temps d'attente avant le prochain passage de votre bus à votre arrêt. Préparez au mieux vos déplacements grâce à l'application Evéole. Notes : l'application peut nécessiter votre géolocalisation pour nous permettre de vous proposer les arrêts les plus proches de vous.