Spok Go app not working? crashes or has problems?

Spok Go Status

Last Updated on 2022-01-05 by Spok, Inc.

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Common Spok Go Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Spok Go app on iOS and Android devices. Solve all Spok Go app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Spok Go iPhone Issues and Solutions

Spok Go iOS app crashes, not working, errors
Spok Go iOS app network issues
Spok Go on iOS has black/white screen

Spok Go Android App Issues and Solutions

Spok Go has errors/crashing/not working
Spok Go server network connectivity issues
Spok Go has black screen

Spok Go iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Spok Go app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Spok Go app crashes or not working on Iphone (iOS):

Close and restart the Spok Go app on iPhone
Update Spok Go app to the Latest Version for iOS
Uninstall and reinstall Spok Go iPhone app
Update your iPhone to the latest iOS version

Fix Spok Go on iPhone unable to connect to server/internet connection issues::

To resolve Spok Go network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Spok Go black/white screen (blank screen) on iPhone:

Follow the Spok Go iOS app troubleshooting guide Here →

Spok Go Android App Issues and Solutions

Fix Spok Go not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Spok Go app issues:

Force Stop the Spok Go App
1. On android, goto "Settings" » click Spok Go app. » click "Force Stop".

Update Spok Go to the latest version on PlayStore

Clear Spok Go App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Spok Go app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Spok Go.

Fix Spok Go unable to contact server/ Spok Go internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Spok Go » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Spok Go » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Spok Go on android.

Solve Spok Go black/white screens issue on Android:

Follow the Spok Go android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Spok, Inc., developers of Spok Go.

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Spok Go Website

Privacy Policy: http://www.spok.com/privacy

Developer: Spok Inc.

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Developer: Spok Inc.

E-Mail: [email protected]

Website: 🌍 Visit Spok Website

About this app

Spok Go provides secure, HIPAA-compliant messaging with directory and on-call information to improve the efficiency and quality of communication among care teams, and integrates with clinical systems and the EHR to streamline workflows. Purpose-built in the cloud for healthcare, the Spok Go platform is a system that drives action by connecting clinical teams to the people and information they need when and where it matters most. Spok Go® is a secure clinical communication and collaboration application connecting users to the Spok Go platform. Most customers are still using Spok Mobile. However, if your organization has already converted to Spok Go, please download Spok Go.