idomed app not working? crashes or has problems?

idomed Status

Last Updated on 2021-10-23 by Idomed

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App has problems

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Common idomed Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot idomed app on iOS and Android devices. Solve all idomed app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

idomed iPhone Issues and Solutions

idomed iOS app crashes, not working, errors
idomed iOS app network issues
idomed on iOS has black/white screen

idomed Android App Issues and Solutions

idomed has errors/crashing/not working
idomed server network connectivity issues
idomed has black screen

idomed iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever idomed app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix idomed app crashes or not working on Iphone (iOS):

Close and restart the idomed app on iPhone
Update idomed app to the Latest Version for iOS
Uninstall and reinstall idomed iPhone app
Update your iPhone to the latest iOS version

Fix idomed on iPhone unable to connect to server/internet connection issues::

To resolve idomed network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix idomed black/white screen (blank screen) on iPhone:

Follow the idomed iOS app troubleshooting guide Here →

idomed Android App Issues and Solutions

Fix idomed not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent idomed app issues:

Force Stop the idomed App
1. On android, goto "Settings" » click idomed app. » click "Force Stop".

Update idomed to the latest version on PlayStore

Clear idomed App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "idomed app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch idomed.

Fix idomed unable to contact server/ idomed internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click idomed » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got idomed » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch idomed on android.

Solve idomed black/white screens issue on Android:

Follow the idomed android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Idomed, developers of idomed.

About this app

Elle facilite leur coordination pour améliorer les prises en charge, en particulier des patients plus fragiles. this app est une application de communication intuitive et sécurisée destinée aux professionnels et aux organisations de santé.