Stessa: Smart Rental Manager Reviews

Stessa: Smart Rental Manager Reviews

Published by on 2024-05-21

🏷️ About: Stessa is a free smart money management app designed for landlords to easily track rental income, expenses, and overall portfolio performance from anywhere, anytime. It automates 90% of the manual labor previously required for clean bookkeeping and simplifies rental property finances by bringing all transactions together in one place, automating all reporting, and serving up alerts and insights so landlords know how their portfolio assets are performing in real-time.


       


Overall Customer Experience 😎


😎👌🔥 Positive experience
44.9%

👿🤬😠 Negative experience
41.6%

🙄💅🫥 Neutral
13.6%

~ from Justuseapp.com NLP analysis of 4,639 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Development of the product has been remarkable

- Functionality out of the free version

- Making my info for tax time extremely easy

- Integrations and layout

- Lets you add as many properties as you want

- Pulls all records from county records

- Lets you add all your income and expenses

- Shows a graph to manage your cash flow

- Lets you upload files such as lease agreements, recorded deeds etc

- Saves time



Read 29 Customer Service Reviews 👿🤬😡😠💢😤

4.8 out of 5

Great Online Tool...Horrible App

2022-05-22

Well, it’s a bit unfortunate that I have to rate this as one star. Let me be clear though: the tool itself of this app online is a phenomenal tool for a real estate investor DIY landlord. I just started using it and see the potential. I was excited to learn there was an app.....until I used it. So, my 1 Star is for Stessa NOT for the online tool. Online tool gets 5 stars, app gets one...should be less than one. Stessa just doesn’t do much at all. Sure, scanning receipts is fine, but that’s counterintuitive given you can connect your bank to automatically download transactions. It does nothing else. You see your properties but can’t click on them to see details. The dashboard page directs you to the website. Shoot, at least do an iframe if your own site and SSO into there. This is an example of a company that made an app because they’re “supposed to make an app.” It wasn’t near ready. IMO they’d be better killing Stessa until it is fully baked and then introducing it when they can match the UX in the native app with the online experience. It’s a shame given the online tool is good.

Horrible customer service

2022-06-23

The platform worked great for the first year and a half I would have paid to use it. They changed there process and it kicked my bank off the platform. I went to reconnect my bank and it deleted my all my financial. They “tried to resolve” my issue for over a month. I kept getting the run around. Finally I asked them if it would ever would be fixed and they said they don’t see it happening. Absolutely terrible customer service. Do not rely on them to help run your business.

Less is more

2022-07-24

I find Stessa LOADED with too much unnecessary info sometimes it gets really confusing and frustrating. Also, sometimes you put in data / transactions and Stessa does not adjust the figures the way you want it to because Stessa wants to tell you what to do, not you telling it what to do, it always seems to ask you to add extra unnecessary info in order for it to perform the tasks you want.

Poor customer support service

2022-08-25

After being unable to link my business bank account with them, I used the support chat to communicate the issue. 8 days later I’ve had 1 response that was along the lines of “we’ll look into it and get back to you” and have had 0 communication from them since despite multiple attempts to re-establish contact. Customer support is a joke. Very disappointed after all of the hype from the Bigger Pockets community.

Was great until bank sync stopped working

2022-09-26

It was so easy when it worked. Unfortunately it’s been months since my bank accounts stopped syncing. I’ve been in communication with customer service and their response time has been extremely slow and they’ve been unable to resolve the issue. I’m on the hunt for another management app that syncs properly.

Data link always broke

2022-10-27

Overall a good system, but the data link part is very unstable.
I tried to link up a few different financial institutions, they were initially able to get connected, but over the data link would break one after another over the next few days. And this happened several times already. Kind of frustrating to experience this unstable data link. I hope this app would be able to fix it.

Also the different income or expenses categories, it would be really good if you can allow some customized categories. Some of my expenses don’t fit into any of the pre-defines categories.

Thank you for considering this.

A Good Start

2022-11-28

This is a fairly new program, and so it is still evolving as the developers respond to new ideas. As far as being a quick way of seeing how your properties are doing or adding new receipts on the fly, it seems pretty good.

I find on some pages that the user interface is a little bit difficult. For example, the menu, data sources, and the dashboard use either very small or very thin fonts that are hard to read. These hard to read font styles, sizes, and colors seem to be popular these days, but bigger, bolder and easier to read is the way to go on a phone.

So far... A well-designed awesome app

2022-12-29

We’ve only been using Stessa a couple months but so far I am extremely impressed. Stessa is easy to use intuitive and functional.

I have not yet had to use the reporting tool for taxes but I look forward to seeing what ut can do.

Just try it, and you’ll be hooked

2023-01-30

Started using Buildium and just didn’t love it. Then I heard about this app on a Bigger Pockets forum, tried it out, and soon cancelled my Buildium account since I didn’t really need all the syndicated listing and lease payment features of Buildium. this app’s biggest strength is in expense and revenue tracking, which is significantly easier to use than Buildium. If you’ve read this far, I highly recommend just giving it a go to see for yourself.

Awesome!

2023-03-03

Stessa is amazing ! Is absolutely everything I was looking for. Not only does it let you add as many properties as you want, but it also pulls all records from county records to have it all accessible. It lets you add all your income and expenses and it shows a graph to manage your cash flow. It lets you upload files such as lease agreements, recorded deeds etc ! I love it and I would definitely recommend it ! Its also FREE!! Not like other apps that give you limited access and you have to pay if you want to enjoy all the perks.

Made my life so much easier

2023-04-01

I’ve never written a review in Stessa Store before but honestly this is worth returning the favor a little to this app. I tried this app a while back and was underwhelmed. But I recently gave it another try and the development of the product has been remarkable. They don’t force your hand into a paid subscription-I get the functionality out of the free version. It’s also making my info for tax time extremely easy. With their integrations and layout, I will absolutely be a continued user and suggest to others.

Can’t live without

2023-05-03

Ok, took me an hour to really understand Stessa . But now that I’ve got it down…wow. The receipt uploaded alone is worth it. Snap a picture and the receipt total is read and the image is stored crystal clear. Amazing

Just getting started

2023-06-03

I’m just getting started using Stessa but so far it is exactly what I was looking for to manage my expenses as a new real estate investor. I’m excited to have such a great resource to keep everything tracked!

An absolute MUST for Investors!

2023-07-05

I cannot state enough how GREAT this app is! I can view my entire portfolio in a glance!

I did have an issue with an account not updating due to my Bank updating their login procedure and this app’s customer service went ABOVE and BEYOND to help!

Plus I talked with a Real Person! Try getting that for FREE!?!?

Easy to track expenses and income

2023-08-05

Stessa is very convenient to enter income and expenses on the goal on the mobile phone. Very convenient and it’s going to make it easier for me when it is tax time later. I have recommended this to other friends that own properties and they are loving it too!!

Amazing!

2023-09-06

I can’t believe how amazingly user friendly Stessa is! I’m doing a bit of property management as a side hustle, and thought I might have to quit because I couldn’t keep up with the paperwork, but Stessa has changed my mind! What a time saver! Stessa deserves more than five stars! I’m hooked!

Phenomenal Tool

2023-10-08

I used to spend an incredible amount of time doing what Stessa takes to do in a very brief period. I don’t link accounts, just take pictures of the receipts and enter everything manually. We are keeping track of our 20+ rentals and flip house expenses with Stessa. I can truly say this is the first time in my life I won’t dread tax time and know this is going to make our lives so much easier. Thank you, thank you, thank you to the this app creators.

First time landlord

2023-11-08

I love how easy Stessa is to use. I love being able to track everything. My wife and I are extremely nervous about this next step in our lives, but we are happy we found this app! I’m still hesitant about linking our bank account. Baby steps :-). Amazing app! I’m looking forward to using this and future products!

Great for rentals!

2023-12-10

I would give this 5 stars but almost did 4. It’s been beer perfect if it wasn’t for the difficult time I’ve had with this app not communicating with my bank. Customer service has been responsive but it’s been months since I’ve had it working. Other than that, LOVE this and wouldn’t want to be without it!

Good so far

2024-01-10

I just started using Stessa and I only use one of its functions but it does what I need it to do which is to keep track of the expenses for the one small building I own. I’ve not been very good at keeping track of them which makes it difficult at tax time. I think Stessa will help with that. I can’t say anything about the other functions that are on Stessa .

Released Too Early

2024-11-18

Stessa really doesn’t have too many features yet. Beyond adding receipts or manual submissions you can’t do or see much. Once they add some of the web features it will be a much more complete app rather than the current premature version.

They need to fix the linked credit card accounts and overall it would be a game changer

2024-11-18

Stessa is helpful

Easy & Useful

2024-11-18

Love the feature of scanning and tracking expenses for multiple rental properties. Would like to see an easier way if end of the year tax reporting to create a 1 page dashboard for each property. Really see value in being able to easily show cumulative expenses/write offs.

Starting using this with one property

2024-11-18

This is a great app for tracking expenses, can’t wait until some of the features from the web version make it to Stessa

So far, so good!

2024-11-18

New to the rental business, I started using this app this weekend. It was easy to catch on to and seems to have the basic things we need to track our rentals.

Great App for Rental Property Owners

2024-11-18

this app helps me stay organized with my property expenses. It 1 area I’ve always struggled with and this app definitely helps me improve my lack of organization

A Must for Rental Properties

2024-11-18

The best I have found to keep everything in order. My CPA is going to be giving me the gift basket this year.

5 stars

2024-11-18

If day with Stessa but so far it’s been great. Easy to use

Great Application!

2024-11-18

This application is terrific! The team keeps improving it as well. Looking forward to automatic mileage tracking, missed rent indicators/warnings, and a few other small additions that are missing. Overall, it’s super useful and easy!



Is Stessa Safe? 🤗🙏


Yes. Stessa: Smart Rental Manager is very safe to use. This is based on our NLP (Natural language processing) analysis of over 4,639 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.8/5 . Justuseapp Safety Score for Stessa Is 51.9/100.


Is Stessa Legit? 💯


Yes. Stessa: Smart Rental Manager is a totally legit app. This conclusion was arrived at by running over 4,639 Stessa: Smart Rental Manager User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Stessa Is 67.6/100..


Is Stessa: Smart Rental Manager not working? 🚨


Stessa: Smart Rental Manager works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



Payments 💸🤑💰

**Pricing data is based on average subscription prices reported by Justuseapp.com users..

Pricing Plans Amount (USD)
Pro Monthly Subscription $35.00
Managed Monthly Subscription $15.00
Pro Annual Subscription $334.99
Managed Yearly Subscription $143.99


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Features

- Automatically track rent and related income

- Manage rental properties, tenants, and leases with a few simple clicks

- Record income and expenses on the go with a smart receipt scanner

- Access financial data across the entire portfolio on a central dashboard

- Automate tax prep with one-click Tax Package

- Generate financial reports like Balance Sheet and Net Cash Flow quickly and easily

- Store important documents for secure access anytime, anywhere

- Review real-time alerts and personalized performance insights

- Automate finances by bringing all property financials together in one place

- Use one-click receipt scanner to easily scan and track unlimited property-related receipts on the go

- Simple setup in seconds

- See how properties are performing with a powerful metrics dashboard

- Easy prep for tax season with tax-ready financial reports for all properties

- Safe and secure with back grade security designed for real estate investors.

  Customer Service/Support
Developer:
Stessa, Inc.

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