Contact Stessa Support
Company Name: Stessa, Inc.
About: Stessa is the essential tool for real estate investors to track, manage, and communicate the
performance of their real estate assets.
Headquarters: San Francisco, California, United States.
Stessa Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Stessa: Smart Rental Manager. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Stessa: Smart Rental Manager. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Stessa, Inc.
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Get Pricing Info for StessaContact Stessa! Or Contact Support
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Privacy & Terms:
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Read 3 Customer Service Reviews 😭😔💔
Great Online Tool...Horrible App
by Standardraiser
Well, it’s a bit unfortunate that I have to rate this as one star. Let me be clear though: the tool itself of Stessa online is a phenomenal tool for a real estate investor DIY landlord. I just started using it and see the potential. I was excited to learn there was an app.....until I used it. So, my 1 Star is for the app NOT for the online tool. Online tool gets 5 stars, app gets one...should be less than one. The app just doesn’t do much at all. Sure, scanning receipts is fine, but that’s counterintuitive given you can connect your bank to automatically download transactions. It does nothing else. You see your properties but can’t click on them to see details. The dashboard page directs you to the website. Shoot, at least do an iframe if your own site and SSO into there. This is an example of a company that made an app because they’re “supposed to make an app.” It wasn’t near ready. IMO they’d be better killing the app until it is fully baked and then introducing it when they can match the UX in the native app with the online experience. It’s a shame given the online tool is good.
Horrible customer service
by Al Ex 1
The platform worked great for the first year and a half I would have paid to use it. They changed there process and it kicked my bank off the platform. I went to reconnect my bank and it deleted my all my financial. They “tried to resolve” my issue for over a month. I kept getting the run around. Finally I asked them if it would ever would be fixed and they said they don’t see it happening. Absolutely terrible customer service. Do not rely on them to help run your business.
Poor customer support service
by AkLucas
After being unable to link my business bank account with them, I used the support chat to communicate the issue. 8 days later I’ve had 1 response that was along the lines of “we’ll look into it and get back to you” and have had 0 communication from them since despite multiple attempts to re-establish contact. Customer support is a joke. Very disappointed after all of the hype from the Bigger Pockets community.
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