Stessa Status

Last Updated on 2024-11-07 by Stessa, Inc.

I have a problem with Stessa

Are you having issues? Select the issue you are having below and provide feedback to Stessa.

⚠️ Fix Now in One Click

User reports:
No current problems

- Underwhelmed when first tried

- Platform worked great for the first year and a half, then changed process and kicked bank off the platform

- Reconnecting bank deleted all financials

- Got the run around when trying to resolve issue

- No resolution in sight

Allen Elder 2022-04-28

App crashes when I attempt to open it on my cell phone.

Trang Ho 2022-04-19

When I login, I just get a blank grey screen.

Showing 1-2 of 2 reported issues:

Common Stessa Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Stessa network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Stessa App
1. On android, goto Settings » Stessa » click [Force Stop]

Clear Stessa App Cache and Data:
1. On android, goto Settings » Apps » Stessa » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Stessa.

On android, goto Settings » Apps or Manage Apps tab.
Click Stessa » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Stessa » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Stessa