Hero Band III Status

Sleep data not transferring to phone app

Everything working apart from step counter. Stopped working over a week ago. Have tried everything but can't get my watch to record steps any more.

Watch crashed and does not sync. Unable to get app on iPhone or iPad even though they meet criteria. Help!

My watch was recording my sleep and has not recorded sleep for over a week now

My Hero Band 3 won't record my sleep cycle.

My watch isn't tracking my sleep.

The app won't let me change my gender to female

I puchased this watch less than two months ago. Down loaded different face watch froze does not respond to anything. Turns on frozen on face turns back off sensor on back blinks then repeats.

My watch is no longer recording my sleep data. Why?

My sleep tracker isn’t working. It’s not registering that I’m awake and messing up my score . Can I fix this at all ?

My sleep tracker isn’t working. It’s not registering that I’m awake and messing up my score . Can I fix this at all ?

All parts of the app are working except the sleep monitor. How do I fix this?

Stopped tracking my sleep. How to fix?

Hi, the watch is working well except the sleep tracker will not record any periods of awakening. It will measure the sleep cycles but anytime I wake up during the night is only recorded as "light sleep" even if I move my arm to check the time. I feel like the watch not denoting when I wake up is skewing my sleep score. Please advise

Why does my Hero Band III stop tracking sleep after charging?

I own this HeroBand only a week, the tracking sleep is not tracking. Everything else seems working.

My hero band is not charging. Tried contacting customer service and continue to be hung up on.

My sleep data stopped recording for the last two days but everything else is working

My HeroBandIII watch screen is not working. Screen is black. It buzzes like I'm getting messages but cannot see anything. The blood pressure readings are really low.

Watch no longer shows texts from my Samsung 8 phone and has started losing time.

I bought my Heronband 111 last year worked perfectly until last week. no steps showing on phone! Strangely I bought my friend one for her birthday 2 weeks ago,same thing has happened...worked OK for a week, now the same thing has happened.

Watch not charging. Pin on cord stuck down. Bought new cord an still won't charge. Same for 2 watches. Help!!!

Sleep function quit working.

Showing 000000 sleep for several days now.

My watch does not connect to the app. It was connected but accidentally got disconnected and now won't reconnect. I have tried deleting the app and reloading it, but that is not solving the issue. Any help would be appreciated.

Sleep tracking just stopped. Everything else working

The sleep portion from the watch is not recording.

Sleep mode not working, and cannot ling to health app source.

Not accurate, reading good blood pressure when pressure is very low. THIS IS DANGEROUS!!

The sleep recording facility has stopped working however BPM, Blood oxygen, steps etc are all ok. Please could you help. Thank you