Are you having issues? Select the issue you are having below and provide feedback to Hero Band III.
- Touchscreen is not very sensitive
- Time and date are off by several hours and minutes
- Have to reset personalized settings every day
- Option to reset defaults on the watch is too easy to accidentally push through a typical day
Sensor light will not go off and the watch will not turn on.
Not tracking sleep consistently
does not record spo2 properly says the same thing every time. I know its wrong cause I have copd
Date on Blood Pressure won’t change so therefore the reading won’t change Same with heart rate!!
Unable to track sleep or use the "Find your phone" service. It used to. I've tried powering off and back on.
Herobandiii not recording activities.
I didn't charge my watch for around month, because I couldn't find my charger... I found a charger, but now my watch won't charge no matter how long I leave it on the charger or hold down the button... Any tips?
Stop recording mi sleep pattern
Won't charge
I was unable to track sleep or use the "Find your phone" service. Then I used the menu to power down the watch and turned it back on and both features started working.
For two days, the bracelet has not tracked my sleep. It is as if I have been awake for more than 48 hours for him.
Sleep data not working
For the last week my "sleep time" is not recording deep or light sleep. What's wrong and is it fixable?
Everything works except the sleep tracker. It just stopped tracking.
nach Ladevorgang zeigt meine Uhr nur "AKKU Aufgeladen" an sonst nur schwarz
Stopped recording sleep
My hero ban 3 stopped showing calls
My device is not tracking sleep,the device also in the sleep function does not track give the 7 day field either?
Stop recording sleep
When downloading watch face.a message ALWAYS appears long push watchface to quit updating" updating timeout I have no idea what this means .but I've never seen this before
My sleep data was working fine then the next day there was no data at all
No map in outdoor running (in iOS app). GPS signal available, tracking position and displaying an itinerant, but the map is completely empty (blank). Anything that can be done?
No map in outdoor exercise (in app on iOS). GPS signal available and tracking, keeping track of itinerary and displaying it, but the map is completely empty (blank)… anything that can be done?
I have a constant green arrow in a ring pointing up. I've tried rebooting my app but it doesn't work.
My hero band Iii p36 is stuck on the exercise page. I can’t get it to go back to the watch face. Suggestions, please!
My watch used to get text messages, Now does not. How do I fix that? I already restarted my watch.
Keep saying on watch face upgrade and won't let put own photo on
How do I fix it when I am trying to download a new watch face and it says "upgrade timeout" on the app?
The sleep function is not tracking my sleep. Other functions are working. What should I do?
My watch pulse dose not read correct
Complete guide to troubleshoot Hero Band III app on iOS and Android devices. Solve all Hero Band III app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Jin Feng, developers of Hero Band III.
- Use HeroBand Ⅲ Band to set, track, and follow your health data day and night. - Start every day feeling rested with gentle alarm. - Gain insights from easy to view trends based your personal health data. - Set your band to vibrate when you have incoming calls on your phone. Soon we will be integrated with Run Keeper and other fitness trackers. Stay tuned.