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⚠️ Most reported problems ⚠️

Connection
100.0%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of 1 Problems 😠👌🔥

- Difficult to get used to the date format.

- Low normal high exceeds part is confusing.

- Unreliable application used to be.

- Network timeout, network failed, or doesn't do anything at all.

- Unable to sync old data to the new version.

- Unable to enter data in lbs and feet format.

- Unable to pair with the scale.

- Difficult to reach out for Support.

Have a Problem with 1byone Health? Report Issue




Common 1 Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot 1 app on iOS and Android devices. Solve all 1 app problems, errors, connection issues, installation problems and crashes.


Table of Contents:

  1. 1 iPhone Issues and Solutions

  2. 1 Android App Issues and Solutions
       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at 1BYONE PRODUCTS INC, developers of 1.


Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit 1byone Health Website

Privacy Policy: http://www.quhwa.com

Developer: 1byone




About this app

It assists users to better manage and take care of individuals’ health. 1byoneHealth is compatible with a series of 1byone health products including bluetooth body fat scales etc.  It helps to measure and record, which can be used by multiple users. 1byone Health can also sync health data with Apple Health and Fitbit.  1byone Health App is a smart app for recording health data.  For diagnosis and treatment, please consult doctors or other medical staffs for advice.  The TENS product(PL-029K16B) is only sold in the United States, not allowed to be sold in other regions.  This application is only for fitness monitoring reference, and it cannot be taken as medical suggestion.